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Customer Ratings & Reviews

$799.99
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Comp. Value: $899.99

Customer reviews

Rating 4.7 out of 5 stars with 1080 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers often highlight the large capacity, excellent cleaning performance, and ease of use of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its quiet operation and smart features, while some find the depth of the washer to be a challenge. The positive feedback on cleaning ability and convenience is widespread.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,080 reviews
  • Rated 5 out of 5 stars

    Review of the Samsung washing machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Samsung washing machine. It is very quiet during the cycle and it lights up blue and is so very easy to operate. It really cleans the clothes well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and very quiet. Large enough to fit a king comforter

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer it’s is easy to use and it connects to your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, very quiet. The guys that delivered were very quick with the delivery and installation but they explained everything to me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clothes were not washing well because I put my white rug and stains were still there. It kept washing over and over because it was not spinning the clothes. The tumble wouldn't balance. I switched it to the same brand with the agitator and I'm really happy with the new one. Also the delivery guy that brought the new one stated the previous person didn't connect the washer correctly with connecting the water hose on wrong side. I guess the previous person put the cold water hose on the hot water and vise versa. He said that could have been causing the problems.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JenniferM, thank you for choosing Samsung for your washing machine needs. We're sorry to hear that you switched to the same brand with an agitator after your previous washer had a performance issue. We would love to work with you in the future.
       
      Please visit www.samsung.com or one of our partner websites to explore products that better suit your needs.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great! Very happy with this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jules washer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and excellent service. The representatives were so knowledgeable, delivery done smoothly, and they were helpful and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use & so convenient with the app notifications

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so beautiful and can wash a lot of towels. I don’t need to two loads . I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it ! I have the matching dryer as well. This is verry efficient with plenty of options to wash.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had difficulty setting up the Smart Things app. Had to unplug machine two times to get it to recognize the washer and set it up in the app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer but my wife has a hard time reaching clothes in the bottom of the tub

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice big unit. Easy to use and works great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, love the depth of the machine. Easy to use and very smooth. Love the style. Top loading washing machines are the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great especially the WiFi capability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how much quicker I can get laundry done with the larger capacity. Works extremely well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for about a month, and I LOVE it! It’s one of my favorite appliances in the house, and I actually like doing laundry now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waher and dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved my new washer and dryer wish i coildve just gotten a different color but it wasnt available for pick up in any store near.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PURCHASE!!! I would recommend to anyone looking for a washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dray

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best customer service & that’s why I love going there to buy electronics & etc !

    I would recommend this to a friend