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Customer Ratings & Reviews

$799.99
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Comp. Value: $899.99

Customer reviews

Rating 4.7 out of 5 stars with 1071 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers often highlight the large capacity, excellent cleaning performance, and ease of use of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its quiet operation and smart features, while some find the depth of the washer to be a challenge. The positive feedback on cleaning ability and convenience is widespread.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,071 reviews
  • Rated 3 out of 5 stars

    Samsung Washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes for ever to do a load. Sometimes the stuff does not rinse properly it leave the water in washer.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the importance of a working washing machine in your home, EmilyS. Let's take care of this.

      Please refer to the resources below to address any concerns you may have with your washer. Please click the links and hyperlinks for helpful tips.

      Samsung washing machine spins poorly (See steps A, B, E, and F):
      https://www.samsung.com/us/support/troubleshoot/TSG10003485/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with the reference number, 1150067799, to help our team locate your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Very Satisfied Customer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new washer & dryer perfect for small & big loads. Easy to use very sleek & modern

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer machine !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super big and works amazing ! Wish I would’ve gotten the dryer with it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the washer machine, have everything I need and some much more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Top Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this washer. This washer quality is consistently outstanding, exceeding my expectations every time I used it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shocked at how much room this had and super quiet as well! Definitely would recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work just amazing! Nice product and the price really worth it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design, different settings to customize your wash!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for money. Love that it alerts me once cycle is complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best washer and dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love love love this washer and dryer the best purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Washer - Works Well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice washer. The capacity is huge and my clothes get very clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this washer 4 months. Love it! Holds a lot and very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer you can buy.....lots of options, easy to use....looking pretty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. Cleans laundry as expected. Very efficient. Easy setup. Highly recommended.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Drum is big, but cant handle weight.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its made for a big drum to fit a higher volume load... BUT.... it cannot handle the weight of that load. please get a front load not top load. drum moves around if too heavy then restarts the whole cycle.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the importance of a working washing machine in your household, CraigH. Let's get this taken care of.

      Please refer to the resources below to address your washer's concerns. Please click the link and the hyperlinks for tips.

      Samsung washing machine spins poorly (See steps A, B, E, and F):
      https://www.samsung.com/us/support/troubleshoot/TSG10003485/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide the reference number 1151396514 so our team can pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's big enough for our family of 5 and was easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a nice product and easy to setup and really good brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer I love it good to wash anything like sheet spread sheets…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Amazing fast installation. It's quiet and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very deep tub. Love the capacity and functions. The color is nice too. Very dark grey, looks like gunmetal.

    I would recommend this to a friend