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Customer Ratings & Reviews

$799.99
Save $100
Comp. Value: $899.99

Customer reviews

Rating 4.7 out of 5 stars with 1071 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers often highlight the large capacity, excellent cleaning performance, and ease of use of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its quiet operation and smart features, while some find the depth of the washer to be a challenge. The positive feedback on cleaning ability and convenience is widespread.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,071 reviews
  • Rated 5 out of 5 stars

    Premium product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable, efficient, and premium quality. Smart features are useful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I missed my old one so much I had to get again!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung washer!! Nothing like a top loader!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Marvelous

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing! Every load seems to be cleaner. I love how it's faster than the last 2 HE washers I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works very well nice big drum and I like the big window so you can see what it is doing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DISAPPOINTING!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this washer base on the number of positive reviews. however, i'm greatly disappointed at how it worked. i observed 2 different separate wash cycles and it does exactly the same. the washer tub/drum spins back and forth but not enough to create any washing actions. the clothes on top stayed on top and the bottom clothes stayed on the bottom throughout the wash cycles. best describe it this way: imaging putting your clothes in a 5 gallon bucket, fill it with water, spin it back and forth by holding the handle. that's right, the bucket spins but the clothes remain in the same position unaffected by any washing mechanism. the clothes on top does not cycle to the bottom and the bottom clothes does not cycle to the top. in both wash cycles, i have clothes that remain above the water lever and never once did it get dipped below the water level and the washer was only halfway loaded. at a $1,000 price point before sales, i expect better performance. it also uses at least 2 times more water then my side loading washer. returned it the next day.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello LengM,

      Thank you for choosing Samsung for your laundry needs. We are saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      -John Samsung

  • Rated 4 out of 5 stars

    Great purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Very deep and spacious to wash laundry. Great for King size comforters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite , huge on the inside awesome features. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very good and effective, it works very well. so far, we are enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer and recommended it to my friend. She purchased it and couldn’t be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, beautiful color (black), very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and very professional washing machine. Solid performance using current technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a beautiful space ship. This is now the best part of my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it. Ease of use and very spacious inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes I recommend this washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes are cleaner than with any other washer. Easy to operate. Size is great for comforter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer and dryer. Large capacity. Only a little big for the space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price, great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer runs quietly and is simple to use! You can connect to your smart phone also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase. Would buy again. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung lover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. It very quiet and washer capacity it very long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice item and also good service from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product . Delivery fast and on time . Totally satisfied

    I would recommend this to a friend