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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 980 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the large capacity, excellent cleaning performance, and ease of use of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its quiet operation and smart features, while some find the depth of the washer to be a challenge. The positive feedback on cleaning ability and convenience is widespread.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 980 reviews
  • Rated 5 out of 5 stars

    Samsung Top-load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Samsung top-load washer! It’s super-efficient, quiet, and the Super Speed feature is a game-changer; it cuts wash time almost in half without compromising the cleaning quality. My clothes come out fresh, clean, and nearly dry after the spin cycle. The controls are easy to use, and the modern design looks great in my laundry area. It also handles large loads effortlessly, which is perfect for our household. Definitely worth the investment highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Big and Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is BIG. Washing blankets is no longer going to be an issue. If you are short, it may be tough to reach in and get to the bottom of the drum. Lots of options on this washer - I stick to one option and it's been good. The washer is solid - I got the extended plan to protect it for 5 years. I hope it lasts well beyond those years!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Beautiful & Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely adore this beauty, easy to install, easy instructions and easy to use! If you’re a short person, you may need a step ladder to reach inside after a cycle and it’s wide enough for bedding! I can’t wait until the matching dryer arrives!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer set

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im writing this because ive been eyeing this set for 6months. They use to be 1299.98 they just changed the price to what it is right now. I have the screen shots of the original price. I can show proof! It should be lower price since its Christmas lol what a joke!!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have a similar model that was sold when I moved apartments. When I needed a new washer, I looked no further than the latest version of the same. Plenty of space for a household of 3 that does laundry on weekly basis. I also liked that I can fit plenty of towels and blankets inside. We are very happy with our purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is better than I hoped. Some have complained about the noise, but if its in your basement, you know its still running a load when you’re up stairs. J/K. Its not that loud. Very efficient. Taller than our old Maytag. Had to be very careful getting it down the basement stairs. Follow the initial wash instructions before using it.

    I would recommend this to a friend
  • Cons mentioned:
    Washer performance

    Rated 4 out of 5 stars

    Good machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only deducted one star bc I have to constantly run it on deep fill. It just doesn’t seem like all the clothes get washed if I don’t set it to deep fill. There will be a couple pieces out of every wash cycle that it seems like they float on top and don’t get clean with the normal settings.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Best choice made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine. So much bigger and efficient. Great price too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Machine without the Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washing machine. Unfortunately, the dryer that matches it is garbage, so it’s hard to review, as most people prefer a matching set. If you don't need the dryer, this is a great washing machine. If you need a matching set - don't bother with this as the dryer is horrendous.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features and very quiet. The best part was the crew that came to install. They were WONDERFUL. Very nice efficient knowledgeable. Will keep my membership with Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this washing machine. Easy to set up and use. It has a water spout to use is you need to rinse an item before starting the machine. This is the best top loader non agitator machine I have owned.. this is my third.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working very well for a our small family, very quite in running, love the hand washer inside the washer awsome feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Baron and Gilbert were 10 out of 10 — top-tier professionals! They delivered and installed my brand new washer and dryer from Best Buy with zero issues. Super courteous and efficient from the moment they arrived. They gave me a quick but thorough rundown of how everything works, made sure the hookup was solid, and confirmed there were no leaks or concerns before heading out. Everything was clean, quick, and smooth. Couldn’t ask for a better experience. Big shoutout to these guys — highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Washer performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing Washer

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic washer, the Samsung washer has an amazing size laundry basket, that makes washing comforters a breeze without worry of being off balance. Upgrading from a Maytag that broke down multiple times, this unit gives me a sigh of relief.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty efficiently. I particularly like its smart features. Still early days though. Lets see how it goes

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Washer yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It is a workhorse for sure! Clothes smell wonderful, and very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title: Samsung 5.5 Cu. Ft. Smart Top Load Washer - Effortless and Efficient Laundry Experience The Samsung 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer in Brushed Black is a game-changer in the world of laundry appliances. This smart washer combines cutting-edge technology with user-friendly features to deliver an effortless and efficient laundry experience. With a generous capacity of 5.5 cubic feet, this washer accommodates large loads of laundry, making it ideal for families or individuals with high laundry demands. The Super Speed Wash feature lives up to its name, allowing you to power through a full load of laundry in a fraction of the time without compromising cleaning performance. The sleek Brushed Black finish gives this washer a modern and sophisticated look that will seamlessly blend into any contemporary laundry room decor. The top load design is not only convenient but also ergonomically friendly, allowing you to load and unload laundry with ease. What sets this Samsung washer apart is its smart capabilities. With built-in Wi-Fi connectivity, you can control and monitor your laundry from anywhere using your smartphone and the SmartThings app. Receive alerts when your laundry is done or remotely start a load while you’re on the go, giving you unparalleled convenience and flexibility. The high-efficiency design of this washer ensures that you save energy and water with each cycle, contributing to both cost savings and environmental sustainability. The washer is also equipped with advanced technology to provide a thorough and gentle clean for your clothes, ensuring that your laundry comes out fresh and pristine every time. In conclusion, the Samsung 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash in Brushed Black is a must-have appliance for those seeking a powerful, convenient, and technologically advanced laundry solution. With its spacious capacity, time-saving features, elegant design, and smart connectivity, this washer redefines the way you approach laundry, making it a valuable addition to any home. Say goodbye to laundry day struggles and hello to a new era of effortless and efficient cleaning with this exceptional Samsung washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is fantastic it has a large capacity. I had a small capacity washer before and now what used to be 3 loads of laundry is now 1 load of laundry. I am 76 years old and this washer saves me a lot of steps and time. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our new Samsung washer! The spacious drum makes it so easy to do large loads, saving us time and effort. It works efficiently and has been a game-changer for our laundry routine. The installation by Best Buy’s team was quick, seamless, and professional. They had everything set up in no time, and we couldn’t be happier with the experience. Highly recommend both the washer and Best Buy’s service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Deep Tub and Low Water Fill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer.fits a king size comforter which was what we were loking for. The only downside is that because of the water-saving system, it does not fill enough to fully cover the clothes.. Also, the tub is very deep, which makes it a bit hard to reach the clothes.

    I would recommend this to a friend
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