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Customer Ratings & Reviews

$799.99
Save $100
Comp. Value: $899.99

Customer reviews

Rating 4.7 out of 5 stars with 1071 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the large capacity, excellent cleaning performance, and ease of use of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its quiet operation and smart features, while some find the depth of the washer to be a challenge. The positive feedback on cleaning ability and convenience is widespread.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,071 reviews
  • Rated 5 out of 5 stars

    Excelente

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the washing machine is excellent. the washing does not deteriorate the fabrics. Delivery was quick and employees very attentive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer so far. No issues washes well has load of options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and fast does very good job and gets clothes clean. Love doing a king size comforter in it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. Walker.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Machine easy to use. Love how I can get notifications on my phone when the washing is done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has been working great, and has many great features.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY SAMSUNG!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy from Samsung!!!! Best Buy should stop selling their top loading washing machines, some of which are under recall. My lid first broke completely apart less than two years after purchase. I spent 500 DOLLARS to fix the lid and now it’s broken again in the exact same front right corner and Samsung is refusing to be ethically responsible in addressing what is a crazy design problem with their lids. No one should spend a thousand dollars on a washer and have to spend five hundred to fix it only to have it break again in the exact same way.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer for the $$$

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best purchase deal I made for my wife ..works great and she's loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and spacious on the inside. I can wash my Ling Comforters. I had a white one before this brushed black one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big tub to take on my jeans. Does not go unbalanced like other machines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laundry

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and quality excellency very quite and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. Does exactly what I need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 1 out of 5 stars

    Best Buy is the worst

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is now the second time that I have had a scheduled delivery and instalation canceled by the technicinican due to some made up issue. First with my fridge now this time with my washer. Tech came and said my valves are old and would not install the machaine. My old machine is working without issue I just wanted to upgrade to a bigger unit. He called his manager who also said they will not install the machine but they can just drop it off. I will not use Best Buy again and will cancel my total tech membership after this.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Wow!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Splish splash my clothes are taking a bath, and what a bath it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SW

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, easy to use, efficient. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big capacity and efficient. The best washer machine ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice large capacity smart washer, just what we needed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Owned for 2 years.... not happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have spent over $1500 for both matching washer and dryer. The dryer broke once and had to be serviced and the washer just keeps leaking water inside so your clothes will be soaked way more than usual and if you dont use the wash for a while, there will be a pool of water inside. The one year warranty was inconvenient as stuff started to break only after a year... I understand that usage of these items will eventually cause wear and tear, but excessive leaking and the sensor on the dryer being absolutely terrible really puts a damper on my mood. Wouldn't recommend for the absurd pricing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product , easy to use and fast delivery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent washer very big for lots of loads to wash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, great service as well Highly recommend

    I would recommend this to a friend