Customer Ratings & Reviews

I absolutely love my Samsung top-load washer! It’s super-efficient, quiet, and the Super Speed feature is a game-changer; it cuts wash time almost in half without compromising the cleaning quality. My clothes come out fresh, clean, and nearly dry after the spin cycle. The controls are easy to use, and the modern design looks great in my laundry area. It also handles large loads effortlessly, which is perfect for our household. Definitely worth the investment highly recommend!

Title: Samsung 5.5 Cu. Ft. Smart Top Load Washer - Effortless and Efficient Laundry Experience The Samsung 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer in Brushed Black is a game-changer in the world of laundry appliances. This smart washer combines cutting-edge technology with user-friendly features to deliver an effortless and efficient laundry experience. With a generous capacity of 5.5 cubic feet, this washer accommodates large loads of laundry, making it ideal for families or individuals with high laundry demands. The Super Speed Wash feature lives up to its name, allowing you to power through a full load of laundry in a fraction of the time without compromising cleaning performance. The sleek Brushed Black finish gives this washer a modern and sophisticated look that will seamlessly blend into any contemporary laundry room decor. The top load design is not only convenient but also ergonomically friendly, allowing you to load and unload laundry with ease. What sets this Samsung washer apart is its smart capabilities. With built-in Wi-Fi connectivity, you can control and monitor your laundry from anywhere using your smartphone and the SmartThings app. Receive alerts when your laundry is done or remotely start a load while you’re on the go, giving you unparalleled convenience and flexibility. The high-efficiency design of this washer ensures that you save energy and water with each cycle, contributing to both cost savings and environmental sustainability. The washer is also equipped with advanced technology to provide a thorough and gentle clean for your clothes, ensuring that your laundry comes out fresh and pristine every time. In conclusion, the Samsung 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash in Brushed Black is a must-have appliance for those seeking a powerful, convenient, and technologically advanced laundry solution. With its spacious capacity, time-saving features, elegant design, and smart connectivity, this washer redefines the way you approach laundry, making it a valuable addition to any home. Say goodbye to laundry day struggles and hello to a new era of effortless and efficient cleaning with this exceptional Samsung washer.

Only deducted one star bc I have to constantly run it on deep fill. It just doesn’t seem like all the clothes get washed if I don’t set it to deep fill. There will be a couple pieces out of every wash cycle that it seems like they float on top and don’t get clean with the normal settings.

This Samsung washer is the best! I have bought many washers in my life and have never been excited to wash clothes until now. Super large and does everything it claims to do.

Love all the features and very quiet. The best part was the crew that came to install. They were WONDERFUL. Very nice efficient knowledgeable. Will keep my membership with Best Buy

I love the large capacity; makes it easy to wash my bed comforters. Unit is quiet and very easy to use. Only negative comment is the detergent tray does not slide out far enough; it is bit of a struggle to pour the detergent and softener into the small compartment.

We absolutely love our new Samsung washer! The spacious drum makes it so easy to do large loads, saving us time and effort. It works efficiently and has been a game-changer for our laundry routine. The installation by Best Buy’s team was quick, seamless, and professional. They had everything set up in no time, and we couldn’t be happier with the experience. Highly recommend both the washer and Best Buy’s service!

I like it is efficient and very rough. Easy to use very large capacity

This is a true, deep fill washer. You get a full tub of water for with you large bulky items when deep fill is selected. Cleaning performance is average. Digital timer is a plus. SmartThings connectivity is a plus.

I been using this awhile now and it gets the job done. Its nice to get notifications when the washer is done from the Smart Things app. I haven't tried to control this from my phone. I don't see the point.

Well first I didn't expect this machine to be so tall so watch out if you're short. I have to bend all the way over and down to get clothes out of the bottom. My husband doesn't like the impellor because he feels it doesn't clean the clothes very well. It "rocks them around like a baby". But I love the capacity of it!! It's nice to just put the clothes in without having to fit around the agitator. And there are a lot of pre-programmed options for washing. I've seen a lot of reviews on this item breaking early on, so we'll see. I've only had it a few months so hopefully this lasts.

Product is awesome! Service is terrible. The installation was not a great experience. Didn’t ask me which way I would like to swing the dryer door. I had to ask for them to install washer they weren’t going to. Best Buy’s customer service center is terrible. Samsung is the best but I will never buy from Best But again. The company has gone downhill bad.

Great washer. Quiet. Large. Installation was flawless

This washer is fantastic it has a large capacity. I had a small capacity washer before and now what used to be 3 loads of laundry is now 1 load of laundry. I am 76 years old and this washer saves me a lot of steps and time. Love it!

I used to have a similar model that was sold when I moved apartments. When I needed a new washer, I looked no further than the latest version of the same. Plenty of space for a household of 3 that does laundry on weekly basis. I also liked that I can fit plenty of towels and blankets inside. We are very happy with our purchase!

Me and my wife decided to purchase this Samsung washer with the matching dryer after our LG front loader ( which had been amazing) finally tapped out. I originally wanted to just replace it LG front load washer since our dryer was still going strong and I loved our pedestal storage add ons. My wife however wanted to move on to a top loader with more capacity. She fell in love with the aesthetics of this Samsung set. I can’t deny myself how beautiful the set is, but… OMG the washer is so rough on the clothing!!! We have not been able to figure it out, but I can literally put a new garment in, and it comes out after the was cycle looking like it’s been washed 10x already. On top of that we sometimes end up with spots on the clothing. I immediately wanted to return the whole set, but my wife was convinced we would figure it out and maybe I just stuck on the LG. Well we never have figured it out! It’s a beautiful washer that seems great on paper, but it’s so rough that it has ruined so my garments. The dryer has been flawless for the most part. The dryer rack however did break after a couple uses. The design of it I feel is very poor. It slides into a slot at the front of the dryer on the lint trap, but simply rests onto two very shallow indents at the back. I believe the plastic rack headed up and maybe warp just enough that it back slipped off the indents and the spinning dryer drum broke the rack. I ended up using epoxy to repair it and I use a rag at the front were the rack slides into the lint trap. It pushes the rack back and wedges tighter against the indents at the back. All in all it’s a beautiful set that we’ve kept hoping for the best and now just deal with the flaws. I read so many positive reviews, but after paying over $1700 for the set. I must say I’m pretty disappointed. I gave 2 stars because the washer despite the broken rack works very well….

Baron and Gilbert were 10 out of 10 — top-tier professionals! They delivered and installed my brand new washer and dryer from Best Buy with zero issues. Super courteous and efficient from the moment they arrived. They gave me a quick but thorough rundown of how everything works, made sure the hookup was solid, and confirmed there were no leaks or concerns before heading out. Everything was clean, quick, and smooth. Couldn’t ask for a better experience. Big shoutout to these guys — highly recommend

Great product and quality, very happy with purchase. My wife is very please of my selection as surprised gift to her. Washes very well, quite, and all around perfect.

So first off this is a HUGE washer and if your a shorty like me you may need tobuy a stool specifically to reach in there and a grabber stick. Tall people 6 foot+ have zero issues. You have to be carefull about uneven loads my washer popped up a error message when I washed a small throw pillow with my sheets. I tried to balance it myself i leatned to just drop it all in and let the machine shift it around. I like the washer app that lets me know when the washer is done. My washer is on the bottom floor of a 4 level home with me at the top its soooo nice.

Love the large capacity this washer can hold. Easy to learn, simple dials great fresh wash. Like the detergent and softener dispenser makes things makes laundry easy