Customer Ratings & Reviews

Works pretty efficiently. I particularly like its smart features. Still early days though. Lets see how it goes

My wife and I are very happy with our Samsung washer/dry selections, in-store service and installation. Our thanks to the Best Buy appliance team for a great job. We know that we made a GREAT choice for our new condo.

So far this washer has worked really well. I like being able to choose how to wash each load, whether I want an extra rinse, high spin dry or many other options. I also like the size that allows me to wash some larger blankets. I have not attempted to operate it via my phone but that could be a good thing for some people.

Reliable and less stressful, good brand, good quality, quick and easy to operate.

Love it! It is a workhorse for sure! Clothes smell wonderful, and very easy to use.

I bought this Black Friday and have only had it a little over a month. So far we love it. My 12 yr old son thought it was so cool he actually did all his laundry lol. I won’t be buying the Samsung dryer because everyone I know that has it has had major issues. But the washer is solid!

This washer has a very large capacity and so far has done a great job washing clothes for my family. I haven’t tried out washing really dirty/stained clothes yet so I cannot speak to this specific washing machine's ability to get really soiled clothes properly cleaned. The only reason I didn’t give this washer five stars is because you cannot dispense your liquid laundry detergent with a normal sized cap. My family uses Tide liquid detergent (for cap size reference) and you have to carefully angle the cap to dump in your liquid detergent into the washer’s detergent dispenser as the cap will not sit flat/flush on top of the liquid dispenser due to the top loading door being in the way. It can be annoying because if you’re not paying attention because the detergent will drip underneath the removable dispenser and directly down onto your clothes versus properly diluting the detergent through the dispenser. Otherwise, I am very happy with this machine. FYI, if you are shorter than 5’5” I would go into a physical store to make sure that you can reach to the bottom of the washer in order to grab out all of your clean clothes when the washer cycle is done. On an installation note, the install guys did a phenomenal job with install of my new washer and removal of my old washer.

Not the washer we purchased and Best Buy can't do anything about it until tomorrow. People who delivered it out were quick and efficient. They started the rinse cycle while I was turned around. But when I went to check the washer I noticed it didn't look the same as the one I ordered. I pulled up my order to verify, and I was right, wrong washer. The guys were already down the street by the time I noticed so I immediately tried to call and see if they had my washer on the truck accidentally delivering this one. Best But says they can't do anything until later this evening or tomorrow. When the cycle finally stopped, I went to check the model number that's supposed to be on the inside of the lid to make sure, and there were no model/serial number stickers anywhere. Called BB back informed them of this and requesting replacement, they still said they could do anything until tomorrow.

We bought this washer to replace our front loader. The tub is huge and we’re so happy with the purchase. The only downside is I’m too short to reach the bottom of the tub when it’s time to take clothes out.

received this at home with free installation. 5.5cu is such a great space for big families as well as one load of laundry so you don’t have to do multiple loads and waste water. this also collects pet hair and high efficiency it can detect the weight of clothes and determine how much water will it use for that load. You can also use your phone to start your wash and adjust settings! Overall this is a great washer!

I am very happy with my new washer. I love that I can turn on the water to spot treat items or rinse out the detergent cap. It is large enough to fit comforters and most anything. My clothing seems to be a lot cleaner than my last washer got them. It is hard to reach down to get the items at the bottom though. That is my only complaint and it is worth ir to have the large tub.

Washing machine seems great, tub is really large and convenient. I would recommend this if you have large items to wash.

We've had quite a few washers over the years including this same model in a previous home before we moved. This one was the best so we didn't hesitate to purchase it again for our new home. It has a lot of settings that are actually useful, enough size to handle almost anything, it's quiet and seems to be really well built. I couldn't list any cons, and with Best Buy's protection plan you couldn't make a better choice.

the space this washer has to offer is the best part. I had to previously have to take all my bedding and bulky items to my nearby laundromat, well not now, I can fit anything in this washer and the fact that you can control it with your Samsung app is great!

Samsung offers a great washer and dryer. Does a great job with the clothes and it's fairly quiet compared to the GE I had before

large and i am very happy with it, I CAN NOT RECALL EVER HAVING ONE WITH THIS LARGE OF A BARREL

This washer exceeded all of our hopes for this new appliance. Very efficient-Easy to use-Can't ask for more then that!

Washer works great. Like all things today no manual included. I do not want to have to take my tablet in the laundry room to figure out a setting. For what we pay for appliances these days you would think you could a get a printed manual.

Great machine. Quick, fast, quiet ... and has handled everything I have throw at it. I don't think you can go wrong with this one.

I love it. So far so good. Works really good. Washes good.