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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 1006 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers often highlight the large capacity, excellent cleaning performance, and ease of use of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its quiet operation and smart features, while some find the depth of the washer to be a challenge. The positive feedback on cleaning ability and convenience is widespread.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,006 reviews
  • Rated 5 out of 5 stars

    Very nice washer for a large family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for for 3 months and is everything we need. It is quiet and large enough for decent size loads. It is deep so if you have a child doing the laudry or you have shorter arms it may be slightly difficult to get sock or smaller garments at the bottom. Overall happy with the purchase and so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about no agitator but gets clothes clean super quiet and no smell like the front loaders

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had quite a few washers over the years including this same model in a previous home before we moved. This one was the best so we didn't hesitate to purchase it again for our new home. It has a lot of settings that are actually useful, enough size to handle almost anything, it's quiet and seems to be really well built. I couldn't list any cons, and with Best Buy's protection plan you couldn't make a better choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big loads? Buy this one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality and High capacity washer, 2nd one that I've owned as I had to leave my first one with house that I sold

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    The best washer yet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our new washer. Huge capacity washer, cleans thoroughly. Easy to use with Easy directions. Digital selection is simple with great choices.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung washer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung top load washer is great! I love it. It was a really good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Very easy to use love that you can have it hooked up to the app to notify you when the washer finishes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Happy Days

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer exceeded all of our hopes for this new appliance. Very efficient-Easy to use-Can't ask for more then that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my new washer. The men came out and such a great job. They removed my old washer with no problem. The men were really nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This thing can wash everything

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, since there is no agitator, this thing can fit almost anything that you want to wash in, so that's great. And since there is no agitator, I know that it's not going to rip my clothes. But then, because of the same reason, when the tumbler turns, the clothes do not turn, they just float and barely turn. I feel like my old front load machine that I could not fit anything in was more effective, and gave me cleaner laundry. This is not bad at all but sometimes, I just put some stuff in the second time, and I use oxiclean more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washer Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the set in store. Wanted the Navy Blue, but was not available at the time. Called the next morning, because the blue had become available and they made the exchange over the phone, so I got exactly what I wanted. Other than the fact it's super tall for this 5'4 girl, I was prepared and already had a stool to stand on. This washer has some great features and once you figure it out, it's a dream. Don't hesitate to buy it!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great washing machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, very efficient; lots of features. Great product

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I'm in Heaven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love all the room! I've had a smaller machine for years & its so nice to be able to do double the loads & spend half the time. Quiet and all my clothes come out clean and fresh. I was worried about not having an agitator, my first without, be so far no issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large enough for king size comforter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer uses plenty of water, the clothes come out clean and fresh. It is so deep it can fit my king size comforter. I don't need to wash as often because the loads can be larger than my previous machine. I am loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Our old Samsung dryer we thought it had went out so i bought a new set (it was actually something very small electrical in the house that was the issue) any who, we got a new set and it works fine. Love the samsung smart things notifications when the loads are done. The old ones we had for 8 yrs and probably would have had it longer. Samsung makes good solid products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice large capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    efficient, large capacity, I can wash king sized quilts easily. Don't have to wash as often with larger loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for big loads

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving my washer so much I am able to wash my blankets for my king size bed without issues. Saving me a trip to a laundromat.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Tells me when my load is done.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent alot of time reading reviews before deciding on this machine. I love it. Washed very heavy blankets with no problem. It tells me when to self clean. I made a good choice. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My New Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer. My washer has quite a lot of washing options. The washer is so quiet that I forget it’s on until I hear the pleasant sound that my wash is complete.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice large tub, very quiet and so far we like very much.

    I would recommend this to a friend