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    • Brand Response

      Best Buy Customer Care 

      December 31, 2014

      Thank for your feedback and taking the time to review the Samsung - 30" Self-Cleaning Slide-In Gas Convection Range. To align with the manufacturers recommendation within the owner’s manual, Best Buy recommends a new gas line with purchase of a gas appliance regardless of which state in which delivery will take place. From page 9 of the owner’s manual - "Always use new flexible connectors when installing a gas appliance. Do not use old flexible connectors."