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Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless steel-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 986 reviews

96%
would recommend to a friend

Expert rating

Rating 3.4 out of 5 stars with 1 review

Pros

Cons

Customer ratings & reviews

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Page 2, showing21-40 of 986 Reviews
  • Rating: 5 out of 5 stars

    Love our Samsung Gas Range

    Posted
    Gas4us
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I hate cooking on glass top electric ranges. It is too difficult to control heat and food ends up sticking to bottom or burning even when on low and simmer. After researching Gas ranges I decided on the Samsung NX58K9500. I ordered it from Best Buy Web site because it was $700.00 than other stores. We expected delivery in 7 days but we're pleasantly surprised when we were told to pick it up 2 days after ordering. We converted from gas to LP with parts supplied. The instructions were good and the flames were good with a little adjustments. I love the black stainless steel and the cast iron grates make the stove look and feel high quality. I was anxious to try cooking on the cast iron griddle and was not dissapointed with perfectly browned grilled cheese for our first lunch. Forget the wok ring and buy a flat bottom wok it is much more stable and closer to flames. The oven preheat is much faster than electric the convection bake is very nice although the fan is a little noisy. The only con I can see is the knobs do not light to indicate when burners are on. The blue indicator light feature comes with the duoflex but not with this model.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Beautiful, well designed product.

    Posted
    JoMac54
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I researched various options for my kitchen remodel. I have an island location for a stove/cook top and needed something that worked well for this location. This slide-in range was my pick. It was more than cost competitive with a cook top/built in oven combination. I prefer gas for a cook top as it provides a better and more controllable heat source. When did you ever see electric in a commercial kitchen? The burners work very well with a wide range of adjustment. The grills are textured so pans don't slide around. The included wok stand is a nice touch. The front mounted controls are very handy especially compared to the common rear location on most free standing stoves that have you reaching over the cooking surface. The oven works well and heats quickly. One review complained of excessive heat seapage from the oven impacting the controls. This wasn't the case and the door sealed well. I don't see the problem unless you prop the door open for broiling which you shouldn't do. It's a beautiful looking product and I've already received compliments. I installed the range myself, and the job was easy and straight forward. All in all it's a very nice product and I'm happy with the purchase. A dual fuel option with an electric oven might be nice , but that's a pretty minor quibble.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great slide-in Gas Range

    Posted
    generalmills
    • My Best Buy® Elite Member

    Range delivered in December, two weeks later top part of touch screen went blank so you couldn't see the temp setting of the oven or time - otherwise still functioned normally. Samsung came out in two weeks to replace touch screen, didn't have the part so another 2 weeks and was repaired under warranty. Besides that (technician said not happened in any others) LOVE the range. Looks beautiful and smaller size fits perfectly with our modest kitchen. Large burner boils water fast and other burners serve their purpose just as well. Center long burner does not heat griddle very quickly and is not very efficient. Baking and roasting is fantastic. Love the split rack so I can put a tall covered dish in the oven and still use the other side of the rack for another dish. Warming drawer is ok, but can't put a dish in there with a lid. Careful when cleaning as easy to scratch stainless finish.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Average

    Posted
    Agp126
    • My Best Buy® Member

    Corner burners and oven work great but we spent an extra $300 to get this particular one because of the center burner and cast iron top. The burner turns on but does not come close to reaching the grate or heating any food that’s on top of it. I called Samsung support multiple times and was passed around about 15 times on multiple occasions before someone was finally sent out to inspect the issue. Since the burner turned on it was deemed within acceptable standards and the phone calls to customer support continued for another month until someone finally told me nothing would be done about this. I’ve been a loyal Samsung customer for 5 years but Samsung lost a customer after this experience. I’ve read similar reviews about Samsung’s poor customer service - I would avoid them and go with a more reliable brand!!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Shattered door!!

    Posted
    gamagg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I purchased the Samsung oven and had to wait to install it until my kitchen remodel was completed, so I had it for about 3 months before installing and using it. One week after installing and using only 3 times, the glass oven door shattered into a million pieces while using it. The glass on the inside fell into the oven and down into the warming drawer below. The outside glass did not shatter, thank God. I immediately call Samsung for service since it had been over the 30 day return policy with Best Buy, Samsung did not send service for several weeks, then they called and rescheduled again. Long story short it was very bad customer service from Samsung. It took 6 weeks to finally get it repaired after multiple phone calls. I will say this though, I have been using the oven for a year now and it does great. One of the burners does not light very well, but I will not call in a service call for it.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great unit except for heat vent

    Posted
    Nathan123
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    My wife and I actually love everything about this oven except for the heat vent which blows air directly out of the oven into the kitchen. All functions of the unit work well from low heat settings on the cooktop to accurate temperatures from the bake and broil functions. One exception is our convection oven cooks no differently than the bake side and when we press the conv. converter, neither time nor temperature changes (so we cook at same time and temp as set on Bake function). Our convection fan stopped coming on after a couple weeks and we have yet to call Samsung of Best Buy. We replaced a 20-year old Maytag gas/electric unit whose control panel is no longer replaceable, but whose functions worked without fail all these years. We have resigned ourselves to the fact that they don't build ovens as well as they used to (when we bought the Maytag, it was one of the cheapest ovens we could find). But, to go back to the beginning of this review, we love the look, it cleans easily and we used this unit a couple times every day.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great range

    Posted
    mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I'm very happy with this Samsung range. Works perfectly, the burners heat evenly, the convection oven's heat is consistent, and it's very easy to clean. It was very easy to install - I had it done in 20 minutes. The only reason I didn't give it 5 stars is because the Best Buy description stated that you need to purchase the Smart Choice gas line in order for the range to function properly and if not purchased, the delivery guys would not install the range without it. Come to find out that in New York state the delivery guys cannot install gas related merchandise anyway. So if you're replacing your gas range, you can use the old gas line that you already have (provided that it's not worn). Otherwise, I really like the Samsung gas range.

    I would recommend this to a friend

    • Brand response

      Best Buy Customer Care

      Thank for your feedback and taking the time to review the Samsung - 30" Self-Cleaning Slide-In Gas Convection Range. To align with the manufacturers recommendation within the owner’s manual, Best Buy recommends a new gas line with purchase of a gas appliance regardless of which state in which delivery will take place. From page 9 of the owner’s manual - http://downloadcenter.samsung.com/content/UM/201408/20140813100506669/Manual_User_NX58H9500WS_DG68-00566A-01_EN_CFR.pdf: "Always use new flexible connectors when installing a gas appliance. Do not use old flexible connectors."

  • Rating: 1 out of 5 stars

    WASTE OF MONEY!

    Posted
    NotSamsungFan
    • My Best Buy® Member

    Waste of $$$. Piece of garbage. Don't buy! Oven stopped working before stove was even 1 year old. Samsung Customer Service stinks! Best Buy's hands tied: Can't replace until Samsung declares it "defective." Took Samsung Service Co. 8 or more service calls to finally fix, so was w/o a working oven about 2 months! Once they finally fixed it, the 'fix' lasted about 10 months & oven died AGAIN! Samsung Customer Service is refusing to replace the stove even tho it is clearly defective & wasn't cheap. Currently at a stalemate w/Samsung & w/o a working oven AGAIN for nearly 4 months now!!! The oven handle makes for a great place to hang a dish towel, put that's about all this stove is good for.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great but what a scratcher !!!!

    Posted
    AlexUSA
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I agree wit all of above reviews : goods looking heating up in matter of seconds !! great super fast double burner lot of options BUT there is only ONE drawback ... major one ... even dust can lave a scratches on it !!! It's so soft - stainless steel made for look and work If you use you kitchen everyday and you are clean freak like we are, you gonna beat yourself to dead when cleaning the unit ... I was considering Bosch range but because of lack of reviews we went for samsung ... can't say which one is best but for almost 2k of you money it should stay scratch free at least a year ... For cleaning we use top shelf products and wipes.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I love it!

    Posted
    AELE
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    After a solid couple of months researching, I decided on this model and couldn't be happier. I've always had gas, so that's not new. The power with the higher BTUs is new, and fantastic. The finesse that gas allows is just amplified with this additional power. The convection has made frozen pizzas with crispy crusts and even cooking. I'm still playing with convection trying to understand when it's best to use it and how (different from standard baking). I bought an oven thermometer to be sure it was heating properly, and it is. My only complaint would be that the stainless stovetop will eventually show a lot of wear - it's already got a few stains that won't come out. But they are minor to my love of this stove/oven. Very happy with my purchase!

    I would recommend this to a friend

    • Brand response

      Samsung

      Hi there AELE! We are so happy that you love this range so much. I would like to recommend this link (https://bit.ly/2Qaq6zB) to an article with some great cleaning tips to help keep your stovetop looking as great as it cooks. ^Jecca Samsung

  • Rating: 4 out of 5 stars

    Nice Look Black Stainless steel

    Posted
    Saam
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    It is the best I found in its class ($1600-1700). Slide in was leveled quickly by the delivery crew and slid right in with the side overlap being perfect. The rear is flush with the back splash tile and really looks "Built In". The designers designed a really well laid out unit. The rear heat is well handled by a top end Broan exhaust (through the wall) 4-speed unit. This is my first Samsung appliance and I'm impressed. If Samsung had an all white porcelain range in the same model, I would have purchased that one. Matching appliances that are well made caused me to purchase a Samsung, a Kenmore black refrig, as well as a Black Stainless KitchenAid dishwasher. They look great together. Now, I hope the self-clean works without an issues.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I really like my Samsung - 30" Self-Cleaning Slide

    Posted
    Range2233Samsung
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The oven cooks very evenly, The hottest burner is really a perfect functioning burner. It has a large outer ring that works well with very large pots, and a small inner burner that facilitates even cooking with large fry pans. The outer ring and inner small burner also work independently as well as together. One of the racks also has a removable partial shelf, so you can put tall items in the oven along with regular items on the same rack. I've had it for a month and really like this Range.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Beautiful Range good Value

    Posted
    ParaDiddle777
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    First of all, this is not a $4000 range, so I don't want to be too picky. The range part we love, it boils water extremely fast and much faster than our old range. The knobs have a nice linear adjustment and are easy to tune to the desired heat levels. The knobs are not solid metal but still have a nice feel. One of my grates came chipped, so I'm seeking a replacement through Samsung. My wife is a cookie making machine and turns out perfect batches all the time. I think our oven came too hot and I'll need to calibrate it, as her cookies were not cooking correctly and burning too easily. Oh, also this range does NOT adjust downwards, so I'm going to have to have a special stainless piece made to take up the gap between the slide in piece and my countertops, as I did a kitchen remodel and raised the floor. It will cost me about $300 to have them fabricated.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Awesome

    Posted
    Valr
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    5 star for cooking. Everything I've baked in it and cooked on the cooktop has been perfect. Great temperature control, great heat. Also love that it goes to 550 degrees. Which helps with the pizzas. Only issue is that it doesn't adjust for a counter top below 36 in. So if you're counter height is less than EXACTLY 36 (standard cointer height) and you slide this oven in, the oven is too high, and there will be a big gap where the stove is suppose to be flush. I had to knock out tile in the back and cut off the height adjusters in the front (removing tile not an option in front) to get it to sit flush with the countertops. You would think that they would allow for a certain variance there. :_( No problem for higher counters, just lower ones so be careful there.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So far, super pleased

    Posted
    DogPosse
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We're still in the first month of owning this range, but so far I'm super pleased with it. I love the convection gas aspect. Everything cooks so beautifully evenly, even when several racks are used at once. Fish has come out perfectly moist inside and with a lovely finish on the outside. Haven't baked cookies/cakes yet and am looking forward to doing so. The different size and power burners are excellent. There is a lot of ability to control heating -- from high boil to very low simmer. I had read that some people were bothered by the sound of the convection fan but that must be a personal thing. The noise fades into the background; kind of a gentle white noise. Doesn't bother me at all. I had worried about the stainless surface being too easily scratched, but so far so good. No issues.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Now we're cooking with gas!

    Posted
    John
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    After years of cooking on an electric glass-top range, I didn't want our first step into a gas range to be a problematic experience. The unit provides every indication of quality design and manufacturing. The keypad controls are well laid out and context relevant and the dials/knobs are well done as well. We anticipated a reduced level of temperature control in the oven (historically, a realm we thought electric ovens had the upper hand) - that concern was not borne out. The oven appears to heat very evenly and controls temperature well. So far every experience with this Samsung Range has been exemplary. The final seal of approval, my wife, the real chef in the family (by comparison I am a hack in the kitchen) is delighted with the range. Game, set, and match! Well done!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Surprises around every recipe!

    Posted
    Kyren11
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We bought this range with the intentions on having it ready and familiar by Thanksgiving. This range is loaded with features that even after a month of use we're still finding new things. The stainless steel finish and lack of a back plate make this slick looking and the front panel touch screen is very intuitive to use. Being able to easily lock the touchscreen also prevents our toddlers from turning it on. A must-have safety feature. We discovered that you can set an oven temp, insert an included thermometer in your turkey, and then set a "bird temp" as we called it, and walk away! The oven got our turkey up to the desired temp and automatically shut off, making overcooking the turkey impossible! It was delicious and moist! We can't recommend this oven and range enough! Thanks!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    INCREDIBLE!

    Posted
    malware
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We expanded our budget a little to get this range but are SO GLAD that we did! We cook SO MUCH (both of us) and every time we use it we are still in disbelief about how amazing it is! Our roasted veggies come out of the oven cooked evenly and not burned on the bottom. The roasted chicken comes out of the oven super juicy. The stove top burners are next level. It cleans easily with a couple sprays of stainless cleaner. I could go on for days! If you love to cook look no further than this range! It could very possibly change your culinary life forever - it definitely has ours!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    the stove is beautiful but...

    Posted
    coldtropics

    The oven is really nice it heats wonderfully it looks great in the kitchen unfortunately for me it's not 100% level or flush with the counter tops on either side and is vertically off by about a mm or 2, not really really noticeable but it would be nice if those flanges on either side of the oven that rest on top of the counter were adjustable up and down for slight differences in the height of the countertop. Also... buyer beware... geeksquad installation is $150 + when the gentleman arrived at my home they said that my gas shutoff valve needed to be replaced because it was 'old' mind you it was probably 10 years old and I don't know what the life expectancy is on those but I wasn't expecting to have to spend $250 on the installation.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    An oven/range for people who like to cook

    Posted
    FarmMom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I don't give anything five stars, but if I didn't, this range would get it. To me, five stars is above an beyond. As it stands, this range/oven does a great job. It exhibited the "burn-off" scent the first couple times I ran the oven, but after that, no issues. It has been a while since I've baked with gas and I had forgotten what a joy it is to set it and forget it. The range puts off some great heat! I've used standard pots and pans, large stock pots, and dutch ovens in the month we have owned this stove. They all heat evenly and thoroughly. The only improvement I can see is that the griddle that comes along requires high heat to cook most everything. I'm pleased with baking and stove top cooking. I do a lot of cooking and this beast meets my needs. Plenty of oven capacity!

    I would recommend this to a friend