Customer Ratings & Reviews

I love the double oven. It is very easy to use and cooks food great!

I purchased this stove 7 months ago. The stove has operated wonderfully 100% of the time. The temperature is accurate in both the upper and lower ovens. I have not had a need to use it only as a single oven. The controls are easy to set. Quite honestly I usually just use the top oven, as it's easier to use-think no bending over. When cooking on the stove, the inner and outer rings work well. I like being able to store cookie sheets and roasting pans in the bottom drawer. The best compliment I can give this stove is if I had to buy another one for someone I would buy this exact same model.

Did a great deal of reading before deciding on this stove. Absolutely love having a double oven. It is so handy when you just want to bake a single pan of cookies or something. Have never used a convection oven before now and have fallen in love with it. Extremely happy with all of the features.

I’m just so sad. The first one arrived and the stove was broken to the point of being a safety concern. They ordered the next one and it’s been working fine until the first time I tried the self-clean cycle on Saturday. I called Samsung but they were not able to help me, called Best Buy but they would not help me because I did not buy an extended warranty. Finally got someone to come out and take a look. This particular model is very defective. When you run the self clean cycle it will get too hot and short out the circuitboard and that’s exactly what happened. Google this and you will see how many people this has happened too. Just very sad! The second range is 13 months old now. I will say that the ovens preheat extremely quickly! It also cooks most things at a much faster rate. The black stainless color goes well with a variety of cabinet colors. The Touch controls for the oven can be difficult for the bottom oven and we often have to press or hold them several times to get them to work.

I bought this oven during Thanksgiving. I'm glad I did, because the food baked perfectly, and I was able to cook two different things at different temperatures at the same time. I am so happy with this oven.

Great stove. Easy to set up and use. Works great. No issues.

I love this range. However I have had to make big changes with baking and cooking iin the stove. Definitely cooks quicker than my 10 year old range.

I read a lot of bad reviews for this stove, but then, all the stoves I looked at at all the stores, had a lot of bad reviews, so it came down to features and this one has the features I wanted. I love that I can bake in only the upper portion or the lower portion, but if I need the entire oven space, I can remove the partition and have one large oven. It is a beautiful stove and easy to use. I will return to edit the review, if I have any issues with the stove in the future, but so far, so good.

I thought the duo part of this oven was gimmicky, but it's actually cool. Normally we just cook in the top part, which heats up a lot faster because it's a smaller area. It does run a little hot so cook times need to be adjusted. I'm on iOS and the smart home app is bad. I haven't been able to use the wifi capabilities of the oven.

First, I have to say that I was extremely satisfied with the entire process of buying my Samsung kitchen appliances from Best Buy. After a painful experience with (a large hardware store) & many unproductive trips there during COVID-19, I did a search on line for this range & was surprised to realize that Best Buy sold kitchen appliances. I spoke with RC, an in home advisor & he patiently answered all of my questions and helped me purchase my appliances. I wanted this Flex Duo from the first time I saw it and it does not disappoint! I love having the option of using the smaller oven, which I have used for pizza, biscuits, cupcakes and cookies or the larger oven or both! My friends and neighbors all want one after seeing how versatile it is & it doesn't take up any more room than a traditional slide in/free standing range. I'm very happy with my purchase & Best Buy for making it possible to have my renovated completely finished with the appliances I wanted and more importantly when I wanted!

So far so good! Have only had few weeks. I am loving that the oven can be split-I use the top little one most- But also can be one whole oven with only 1 main door to open. The other split ones I’ve seen are permanently split and the main oven is practically on the floor and too low. I didn’t want that all the time. This can be a normal oven with easily removing the rack tray. This oven gives a choice! Also Front burners both have 2 size choices and settings for each size with same 1 knob per burner. Turn it to left for inner ring or turn to right for whole burner ring. Good design. My only issue is that with free standing oven mine sits at end of counter so side is exposed. It does have cute design but shiny and all metal. Doesn’t look heavy duty on side either. Might dent or scratch easily and will need cleaning more. Last oven I owned had the thick textured (no fingerprints) side like my fridge does. Wish they had done that for the free standing model. I might have even paid little extra to have the textured side. Warmer nice feature too! BTW, I get all my appliances at Best Buy Peoria. Great service.

I love the Flex Duo oven! So many times I don't need a large oven and this works great. I am learning to use the convection oven and so far it has been an easy learning curve.

Absolutely love this kitchen appliance. We had been looking at dual ovens for a while and found that only the Samsung still allowed for the bottom drawer storage along with the convenience of dual ovens. Other companies offered the dual ovens but then there was a loss of storage and we needed that since our kitchen is not extremely large and I store our pampered chef stone ware in the bottom drawer. Most of the appliances in our home are Samsung including TVs, phones, and washer and dryer so it came as no shock to us that yet again Samsung went above and beyond. When preheating the oven the amount of time was cut down drastically compared to our old unit. The ease of only having to heat a portion of the oven allows for a decrease in electricity and when we use the top oven only for cookies it has cut down on our baking time. We mainly purchased the dual oven system due to the holidays and always having to use our neighbors for dishes that needed a different temperature. This is no longer the case and we even use the function for everyday dinners at the house. I would highly recommend this and other Samsung products to anyone who is looking. We have never had any issues with ours. There is only one thing that I will state took some time getting use to and that was placing certain pampered chef baking products in horizontally rather than vertically as the oven is not as deep as our previous one. Other than that we absolutely love it.

This Range is easy to use. I especially like using the oven because I can choose if I need a small oven for toast or a huge oven for a full turkey dinner.

It looks good and so far, seems to work really good. I like the fflexibility of the dual oven and the temperature seems to be accurate. One thing I’m not thrilled about is the black range top showing smears so easily. Just means I have to make an extra effort when cleaning. Overall good buy.

Wife loves the double oven. Uses it a lot more than she thought she would

I've had the stove a couple weeks now and so far i love it. It is the nicest looking stove I've ever had and it seems to be cooking perfectly although I have a learning curve since this is my first convection. I've been baking Christmas cookies and for the most part no complaints. Some have turned out better than ever! We really like the versatility of the 2 ovens or 1 large one. I haven't had any trouble cleaning the top as others have mentioned once I got the initial polish on it. My prior stove was a glass top so I guess I'm used to it.

This was the bwst one fornout fsmily of 8. Thanksgiving cooking was a breeze, cooked a Turkey in the main oven and out side on the top.

I just got this stove a few weeks ago and my girlfriend loves it. She calls it a lifesaver. Before she use to worry about starting dinner and then running out for an errand but now she can put food in the oven and set the oven to start automatically at a certain time and to stop at a certain time. She no longer needs to call me and say "Eric please turn off the oven in 5 min". Guess it's a lifesaver for me too because I'm in the middle of my game most of the time lol

This range has a little switch on the oven handle enabling you to open the top 1/3 of the oven door keeping the bottom 2/3 of the door completely shut. There's a full-size metal divider-plate at the 1/3-2/3 level so you effectively have two ovens which you can set the temperature (or Off) for each separately. When this metal divider-plate is stored in the bottom cabinet, you have the full-height oven for cooking your turkey. We almost bought an electric range with a separate smaller top oven and a larger bottom oven. I thought it was neat until my wife pointed out that it had no storage drawer for pans and such, and when using the bottom large oven, you have to bend way down, almost to the ground, to see the turkey.