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Customer Ratings & Reviews

Your price for this item is $1,198.99

Customer reviews

Rating 4.4 out of 5 stars with 499 reviews

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Rating by feature

  • Performance

    Rating 3.3 out of 5 stars

  • Ease of Cleaning

    Rating 3.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the oven size and ease of use of the 5.9 cu. ft. Flex Duo Freestanding Electric Range. Many appreciate the numerous features, including the dual oven capabilities. However, some customers noted that the range is susceptible to fingerprints and that the control panel could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 499 reviews
  • Pros mentioned:
    Oven size

    Rated 5 out of 5 stars

    The range cooks fast and bakes evenly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new range cooks so much better than my old one and a lot faster. It bakes everything so brown all across.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great 3 door stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stove is easy to use and looks great! Look the three door option with two different temperatures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A fine, well priced range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We finally decided to upgrade our old white coil-burner range to modernize the look of the kitchen and match the stainless steel of our other appliances. The only problem we have with it is that it is too good! What we mean is that our first salmon broil, on HI setting on the 2nd rack down, in top oven mode, in a non-drip through broiling pan, suddenly surprised us by bursting into flame. We turned the oven off and closed the door, and vented the smoke away. Now we use top oven mode, LO setting, 2nd rack from the bottom, and a perforated rack over a drip catcher, and get beautiful results. The cook top is great, with well delineated pan placement circles so we can match the pan sizes with the appropriate burner. The red glow gives good visual feedback, and we start all sauteing on HI to get to temperature quickly. The beautiful glass top requires a bit more maintenance than our previous coil-burner stove, but it's worth it for the beauty of the kitchen. An addition to our purchase was a new set of cookware to replace old cast iron and copper pots, to avoid scratching the top. One warning I should mention to homeowners about to upgrade ranges is to check that your old range is plugged in to the correct type of outlet. Ours was directly wired from the wall ("hard-wired") and we needed to hire an electrician to install a box and plug--for over $600! This is a beautiful appliance and the stainless gleams. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two in one door - great design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design of this range is perfect. I wanted a double oven but didn't want to give up the lower drawer for cookie sheets and muffin tins.. There are also times when the smaller double ovens just are not large enough for that big turkey. With this two way door, I can use the oven as two separate ovens or take out the dividing wall between upper and lower and have a large enough oven to cook that extra large dish. Smart!

    I would recommend this to a friend
  • Pros mentioned:
    Oven size

    Rated 5 out of 5 stars

    Heats up amazingly fast.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was replacing a 13 year old GE range and the difference is amazing. Between how quickly the oven heats up and the convection - I'm baking things in about 2/3 the time. I've also found the burners to be great and heat up quickly. The top oven is actually big enough for a pizza so for most day to day baking/heating I just use that which I'm sure saves time as well. Once I got the hang of it, I love the touchpad. The only drawback thus far is that the stovetop did scratch perhaps the second time I used it. I was using a heavy stainless steel pot and had just poured water out of it so that could just be on me - but I am a little concerned about how it will withstand wear and tear over time. Other than that - I couldn't be happier and I love the flex oven!

    I would recommend this to a friend
  • Pros mentioned:
    Oven size

    Rated 5 out of 5 stars

    Awesome Range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this range, I find that a lot of my use for the oven is for frozen pizzas or other ready to go meals so being able to just use the top half the majority of the time is amazing. Another boon compared to my previous range is that the heat stays fairly well contained, I suppose that's more that it's new and modern but my previous range would warm up the whole kitchen whereas this one stays nice and cool to the touch. The smart connect features are also quite great, it's good to have a way to turn off the oven remotely if necessary as well as get notifications when food's done as opposed to relying on being next to the oven to hear the chime. Overall a great range!

    I would recommend this to a friend
  • Pros mentioned:
    Oven size

    Rated 5 out of 5 stars

    Fabulous Features in a Modern Stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this stove a couple weeks ago and so far my husband and I both love it. It is beautiful in design and having had smooth top stoves for the past 30 years, find it easy to clean. We weren't sure we would really have a great need or use the double convection oven, but I can tell you we use it daily. It is fabulous to cook or reheat so quickly. Many times it takes the place of the microwave. I like being able to remove the divider in the oven for larger items and do so when I make my homemade french bread. The features are extensive and the only one we haven't tried is utilizing the phone app. Just not our thing. The one thing I miss from my prior smooth top stoves is there being a light by each burner to indicate when an area is hot. This stove only has one on the back display panel so I have to be more careful. Now we will just see how it performs in the long range!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Oven size

    Rated 5 out of 5 stars

    Samsung stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful..inside and out . And cooks everything perfectly ! Easy to keep clean and always looks perfect . I love the double oven feature so much .. makes cooking for parties so much more efficient. I love this !

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Amie! Knowing you're so happy with this range is great! Thanks for the 5 stars. ^Jecca Samsung

  • Pros mentioned:
    Oven size

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice stove love the double oven feature especially for the holidays

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Like Magic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this oven preheats in a tiny fraction of the time it took our old one to. It gets hot fast and bakes even. The range works great and has more functions than we've even learned to use yet. The only problem at all is keeping the black surface clean. It tends to get streaks easily.

    I would recommend this to a friend
  • Pros mentioned:
    Oven size

    Rated 5 out of 5 stars

    Excellent stove, many useful features.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a glass top stove with radiant elements underneath the top that that heat up quickly. Easy to read knobs for control. The flex duo allows using only the top portion of the oven for cooking a small chicken, and vegetables. The lower oven gets residual heat for warming plate. I went with the bottom storage drawer instead a warming drawer. For a fully fledged meal / large turkey, the divider plate can be removed. Overall a really well made product, typical of all Samsung products.

    I would recommend this to a friend
  • Pros mentioned:
    Oven size

    Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love this oven & stove. The convection works great. Since the family is small, I often just use the small oven which is perfect, even during the summer months. The reason for 4 stars is: a. I have this stove less than 2 years and the silver is already peeling from the handle. b. While the oven does have an automatic shut-off, the most you can schedule is 90 minutes. I like to slow cook things and dry meat. So there is no way to cook overnight unless you get up from your sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Oven size

    Rated 5 out of 5 stars

    Nice Stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it....Need I say more. The two ovens are awesome

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Oven size

    Rated 5 out of 5 stars

    Everyone should own this stove!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For years I have wanted a double oven stove, my husband bought this Samsung Flex Duo for me in November 2019 as my Christmas gift love love this stove makes cooking and baking so much easier.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Malfunctioning less than two years after purchase.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The broiler stays on after turn the range off. The oven overheats and gives C-21 error (overheating). The range is not even two years old. Samsung needs to remove itself from the appliance business. This is the second Samsung appliance that has broken down on us after owning the less than a couple years.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi PaulH,

      We know how the range gives us convenience in preparing a meal. Let us assist you with the range.

      Here is a link to help you range. Please follow the steps and click the hyperlinks for further assistance.

      Samsung range, oven, or cooktop will not turn or stay on.
      https://www.samsung.com/us/support/troubleshooting/TSG01001952/

      Also, to help you with the oven error code, please see "C-21" on page 54 in the information codes section of the user's manual and follow the steps.

      Manual
      https://downloadcenter.samsung.com/content/UM/202103/20210308171137067/NE59M6850SS_AA_DG68-00883A_05_EN.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146516597 to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Pros mentioned:
    Oven size

    Rated 4 out of 5 stars

    So far I am really happy with the stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first glass top stove. I find I am constantly cleaning the glass top and it takes a while to get to a boil. The double oven was a great choice. So far, I have only used the smaller top oven and it fits everything. Bakes cakes and cookies better than my old one. Guess convection was worth it. I have had it for 2 weeks and love it.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Oven size

    Rated 5 out of 5 stars

    Excellent range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Samsung range before and was totally satisfied. This one is exceptional with two ovens, with a lot of features, and Smart Things able. I especially love how it looks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my wife is in love with the range. It heats up faster than are old one. The fast burner doesn't seem to heat anything on it faster than any of the other burners.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Oven size

    Rated 4 out of 5 stars

    i will recomend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the double oven, easy to clean, but the heat is not to hi and fast like a gas stove, i miss my gas stove, but I love this one

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are happy to hear that this range is a good fit for you. Thank you for being a part of the Samsung family! ^Lo Samsung

  • Pros mentioned:
    Oven size

    Rated 5 out of 5 stars

    Great for baking in small or large batches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hated heating the oven for just a small batch of something. This range is great because you can use the small oven for small batch cooking and the entire oven when baking a lot at once or something big like a turkey. The small oven gets to the selected temperature in 3 minutes on average, much quicker than a large oven. Another feature is you have the choice of using the timer or cooking time. If you use cooking time, the oven will shut off at the end of the selected time to not over cook the food. The burners on top have different size circles to heat different size pans. Love this range. I am glad I purchased it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are delighted to hear that you love all the features of your unit! We want to thank you for choosing Samsung for your baking needs. ^SuSu Samsung

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