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Customer Ratings & Reviews

Your price for this item is $1,198.99

Customer reviews

Rating 4.4 out of 5 stars with 499 reviews

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Rating by feature

  • Performance

    Rating 3.3 out of 5 stars

  • Ease of Cleaning

    Rating 3.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the oven size and ease of use of the 5.9 cu. ft. Flex Duo Freestanding Electric Range. Many appreciate the numerous features, including the dual oven capabilities. However, some customers noted that the range is susceptible to fingerprints and that the control panel could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 499 reviews
  • Pros mentioned:
    Oven capacity

    Rated 5 out of 5 stars

    Outstanding Range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Flex Duo has everything we were looking for. Dual ovens, convection, five burners self cleaning or steam cleaning oven. It also offers the flexibility to convert into one big oven for cooking things like a giant turkey. We are very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electric Range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black stainless steel range is beautiful, even the installers mentioned how good it looked. Really like that you can use just the smaller oven section to cook, like pan of cookies, instead of heating up the entire oven. This model also has a warming center which comes in handy when cooking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The oven is great! It is so convenient to bake two dishes at different temperatures. This is my first convection oven (can use convection or not), and it is taking a little time to adjust - mostly checking things early because it bakes more quickly. I also love the warming and proofing features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t realize it was really wifi when i purchased i saw some reviews that stated it wasn’t to i wasn’t not expecting it. The synchronization with the app too a bit of times and resetting my router but connected after that. The double stove is AMAZING! And the range heats up very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the range!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this range. The.dual oven! Super easy to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Samsung Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this range for my wife to replace the one that came with my house when I bought it and I couldn't be happier with it. The split oven is great and let's us do everything we want, and the stove top with it's rapid boil feature and the split burner design is awesome. I'm really glad I paid the little bit extra to get this stove instead of the one I originally considered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the flex options!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have wanted a double oven for a long time. This one is great with the flex options. Still has a warming drawer, too. It will be so time saving to be able to do 3 cookie sheets at a time for holiday baking. Am anxious to try the dehydration option, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Stove

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely LOVE this stove. Even with the double oven just makes it more special. Have used both ovens and love this feature. The warming burner is a really great extra too. Thanksgiving will be so easy this year. Would definitely recommend this oven!!! My Mom and Dad are getting ready to purchase this oven too.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are excited to hear that you're getting fantastic use from the convenient design of this range, 1Countrygirl. Thank you for choosing Samsung. ^Lo Samsung

  • Rated 4 out of 5 stars

    love the black stainless steel finish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took awhile to figure out how to use it but once i did it's ok back right burner cooks very slow takes forever to come to a boil the cooktop is hard to keep clean but is nicer than the old type burners double oven is nice for cooking two things at different temps

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Energy and time efficient, but hard to keep clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a lot to keep this range looking clean. The black cook top is hard to keep smudge free and I wish I would have ordered the fingerprint free stainless steel. Other than that, I LOVE the dual oven. The top section heats in 2-3 minutes and saves so much time and energy. I’m still learning how the convection oven works and have over crisped a few things I’ve baked. Baking muffins or bread definitely needs to be done in the bottom section. I like the Smart feature that connects to my phone and Apple Watch to let me know when the food is done if I’m outside working.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Taylors,

      Thank you for bringing this to our attention. We appreciate you letting us know that you love the dual oven and the Smart feature; however, the cooktop in your Samsung range is hard to keep smudge-free. We apologize for the inconvenience this has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look for other options for you.

      Attached are the links to the guide containing information about cleaning and maintaining the cooktop.
      https://www.samsung.com/us/support/answer/ANS00060833/
      https://www.youtube.com/watch?v=b_dExUhgeus

      For further assistance, do not hesitate to reach out via our Support Channels below should you wish to speak with a live representative:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Thank you, and stay safe!

      Your Reference Ticket Number: 1144466705

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use, so many features. So Easy to clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks very nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range worked well but we were used to gas. Our old range had a gas oven that was not very good for baking. This electric oven worked well, but we could not get used to the electic cook top. Best Buy took back the range and gave us full credit on a duel fuel range.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Oven capacity

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this stove. Dual convection was a big seller for us, and let me tell you the small part preheats very quickly! We used both for Thanksgiving and had no issues with temperature differential. The stove top is great as well, the rapid boil burners work amazingly well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung dual temperature oven.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty satisfied with product. Haven’t really used both ovens to rate it enough for temperature differences. Like the prompts for time, oven temperature reached, etc. Ease of use.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samsungoven, I appreciate you sharing your experience with your new Samsung Range. I am so glad to hear you are enjoying your unit. We thank you for being a part of our community and choosing Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great concept..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great idea. The convertible double oven gives us remarkable flexibility. We've still got some things to try and some old habits to break; but this range, so far, is fabulous. My only negative observation, and it's fairly trivial, is that the Keep Warm feature only works with the thermal divider out. Even so...5 stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the double oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is double oven the best oven ever. This Samsung is different from the other brands because of the bottom drawer. The other brands the bigger oven door hits the floor where Samsung doesn’t. LOVE IT!! Boils water quick and oven heats up fast. Best purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks great works grear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The oven is black and stainless which helps it match a variety of kitchen designs. The burners heat up very fast and the two diff oven compartments and it being able to be converted into one traditional compartment is very handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 5.9 cu. ft. Flex Duo™ Freestanding Elect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of my dreams have come true with this range. The need for a full size oven and the ability to have two separate ovens...GENIUS! Convection cooking for me and I LOVE IT! And all the burners...I just can't say enough about this range. It looks amazing in my kitchen!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good range w/ dual convection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard to find an affordable, truly dual-convection oven but this Flex Duo model does not disappoint! The oven preheats very fast, and the simple UI separates the two levels efficiently. The range top is a little trickier to use. We previously had a Samsung range and the Fast Boil burners worked wonderfully, but this new stove has a very fine line between the Hi setting and the next available number - which can get annoying at times. Some days the a pot of water boils in less than 5 minutes and other days are closer to 10.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! Thanks for leaving a wonderful review of your Samsung range! ^Ty Samsung

  • Rated 4 out of 5 stars

    Good but not super useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do like the double oven however it doesn't seem to heat as well when using only one half. Since it is convection it is also difficult to gauge cook time but overall really great product.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I totally agree! This was a great purchase. I'd like to help. Try following the steps on this link: https://bit.ly/2M18Sl5 to better the heating performance of your range. If this doesn't help please contact us directly at 1-800-Samsung to find a solution for you.
      ^Lizzette Samsung

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