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Customer Ratings & Reviews

Your price for this item is $1,198.99

Customer reviews

Rating 4.4 out of 5 stars with 499 reviews

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Rating by feature

  • Performance

    Rating 3.3 out of 5 stars

  • Ease of Cleaning

    Rating 3.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the oven size and ease of use of the 5.9 cu. ft. Flex Duo Freestanding Electric Range. Many appreciate the numerous features, including the dual oven capabilities. However, some customers noted that the range is susceptible to fingerprints and that the control panel could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 499 reviews
  • Pros mentioned:
    Oven size

    Rated 5 out of 5 stars

    So far, so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had my stove very long, but works well so far. Heats up fast. Small oven is very useful. Great not having to heat up a large oven for small items, especially in the hot summer months. Also, a nice looking addition to my kitchen. Like the black stainless finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great convection double oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had his oven for about a month now and so far it is holding up very well. The stove top is easy to clean and heats food quickly, and the oven cooks food evenly and thoroughly. The removable insert in the oven to make two smaller ovens or one large oven is a neat feature. There are a few things I'm not crazy about, which I'll note, but they don't detract from the overall function or rating of the oven. 1) With the insert in, only the bottom oven does "normal" bake. The top oven can only do convection. 2) The knobs to control the burners feel flimsy. 3) The display for the clock, cook time, temp, etc. has blue numbering. I'd prefer white, but there may be a way to change this that I just haven't figured out yet. Overall, I'd recommend this oven. Wait for a sale and get it for $200 off like we did!

    I would recommend this to a friend
  • Pros mentioned:
    Oven size

    Rated 5 out of 5 stars

    Great Double Oven Stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of this double oven stove! The top oven doesn’t crisp a pizza which for some ppl is a bummer but others the very best (no bottom heat element in the top due to the divider) but we love it and will absolutely buy SAMSUNG again! Highly recommend this stove. Great value

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No more Samsung for us.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this range in 2019. Have had issues from the start. I bought this oven for the features including the “smart” feature to connect with Alexa. It never has. The “app” is a joke. Second. I had issues from the start for the electric panel stalling. The touchpad periodically quits working. Very frustrating mid cooking when you want to turn your oven or timer off. Third and biggest problem is with the door. Like many have experienced, the top door would get stuck mid cook, so the point of it being a “dual” oven, pointless. Now, the door will not shut therefore will not cook. Door hangs open throughout the day upping our electric bill. I have had to make creative ways to get the door to shut. Beyond these issues, oven does not cook evenly nor consistently. The burners are slow to heat and slow to cool. For a household that cooks a lot, save your sanity. 3 years is all I have had with this $1400 oven. Finally, Samsung support did not help nor stand behind their product. When making a large purchase, good Customer service is a must. Samsung, stand behind your products or make products that are quality. Shear features and making things that are pretty but shamefully low quality. This is my third Samsung appliance with major issues. First a washer that was recalled and not reimbursed enough to sufficiently replace the washer, a dryer with a considerable amount of replacement parts, all within a couple years of owning these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Oven size

    Rated 5 out of 5 stars

    Just what the doctor ordered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This range is a top quality product, packed with the latest cooking technology. Even has Wifi connectivity to control oven cook times and temperatures, not to mention the single/double ovens. We are very pleased with its performance and recommend it without reservation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A decent purchase so far.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this Range approximately 30 Days or so ago. So far my wife has used both parts of the oven (Convection and traditional) and she really appears to like it. The only downside so far, is the fact that if by chance you should scorch something on it, it takes some serious elbow grease and a good amount of ceramic cleaner or vinegar to get it clean...Trust me, I know!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are excited to hear that this range has been a great fit for your home. Thank you for choosing Samsung, ClayMon. ^Lo Samsung

  • Pros mentioned:
    Oven size

    Rated 5 out of 5 stars

    Love the 2 ovens

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this stove. I have had it for sometime and it does not disappoint. I use the top oven 90% of the time and it heats up so quickly. On holidays I use the large part and the 2 ovens. Best buy ever!!

    I would recommend this to a friend
  • Pros mentioned:
    Oven size

    Rated 5 out of 5 stars

    Great little stove!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We LOVE this stove! The duel door and options for cooking have made making small meals in the oven fantastic! I also love the duel cooking circles fo both large and small quick boils and the warming circle.

    I would recommend this to a friend
  • Pros mentioned:
    Oven size

    Rated 5 out of 5 stars

    Love the new range!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far! Wife wanted a double oven feature so we got this to match our family hub fridge, nice color works great, saves energy by being able to split the oven (heats up faster), and connect to my wifi and I can see from my phone if its left on!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is pleased to hear that this range is a beautiful addition to your home, Robert. ^Lo Samsung

  • Pros mentioned:
    Oven size

    Rated 5 out of 5 stars

    This range is great for making a pizza or a tukey!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooking small amounts of food in a shorter amount of time is fabulous in the upper part of the oven. While cooking a larger amount of food such as a turkey, the entire oven is used. I love having the option. And no finger prints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung range. I can’t wait to try all the features. Great delivery team.

    I would recommend this to a friend
  • Pros mentioned:
    Oven size

    Rated 5 out of 5 stars

    Range review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the range. We love the versatile double oven feature. You don't find that in any other ranges. It makes the unit much more flexible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt delivery and had it within a week, bought washer and dryer, same great result.

    I would recommend this to a friend
  • Pros mentioned:
    Oven size

    Rated 5 out of 5 stars

    excellent range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a samsung range prior to this one and it lasted over 10 years and still was working, we just needed a double oven and this was a unique design and has done the job, going strong after 2 months of heavy cooking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this stove for a little over 2 weeks now. I have used it almost everyday so far. It is a nice looking stove. The first day I tried it I cooked baked Mac and Cheese and baked BBQ chicken using the duo flex. My food came out perfect. Since then I've only used the top part of the oven. I have not been able to connect my stove to Alexa, nor am I able to start the oven from my phone. I have to start the oven on my phone then press start on the stove, which defeats the purpose. Other than that I love this stove and I cant wait to use it more.

    I would recommend this to a friend
  • Pros mentioned:
    Oven size

    Rated 5 out of 5 stars

    Nice Range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on a Black Friday sale at a great price and love it's size and temperature flexibility. The small oven works great for pizza and cakes while the bigger oven works for hams and turkeys. The stove top even has flexible burners for different size pots.

    I would recommend this to a friend
  • Pros mentioned:
    Oven size

    Rated 5 out of 5 stars

    Everything it was said to be and more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally love it. It is beautiful, but beyond that, I love the two oven option, and the option of convection or regular oven on the lower oven. It's all I had hoped for and more.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there! Thanks for sharing this wonderful review with us! ^Ty Samsung

  • Rated 4 out of 5 stars

    Great features.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This range has a couple of neat features that go beyond the traditional range. For one, it has the ability to be partitioned into two ovens that can be held at different temperatures, and both have a convection fan. Another great setting is that you can pre-heat it via WiFi, so that on nights when we are getting home later, we can have the oven already heated by the time we get home, and just pop in the food to be cooked. Finally, both the stovetop and oven have a "keep warm" feature. I did take one star off because the oven's keep warm feature requires there be no partition, and the cooktop was too easily chipped.

    I would recommend this to a friend
  • Pros mentioned:
    Oven size

    Rated 5 out of 5 stars

    Nice Range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the duo alot. Top small oven so easy for small foods. Range top cleans easily. Only thing I don't like is when using the back burners the metal knobs and face plate get very hot and wet from the steam.

    I would recommend this to a friend
  • Pros mentioned:
    Oven size

    Rated 5 out of 5 stars

    Amazing oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With two different oven spaces the oven heats up miraculously fast. We mostly just use the smaller top oven and it can reach 350 in just a few minutes. The cook is even and quick thanks to the convection cooking. I couldn't be happier with our purchase.

    I would recommend this to a friend