Customer Ratings & Reviews

My wife was sold on this range when the sales person went over the features. Being able to have a typical large oven for a turkey but then being able to convert it into 2 smaller ovens for side dishes is a very nice feature. Other dual free standing ovens that we looked at only had the fan in one of the sections this one has 2 fans and is able to circulate the air in both sections independently.

Love this range! I love that I can use the oven as one big oven or two separate ovens! The only thing that I have seen is that it gets finger prints pretty easy but besides that it’s an awesome range that can steam clean itself.

I love the flex duo. It's a time saver. Being able to do two different items at once is amazing. Took a little getting use to. Although it has 2 fast boil burners, it feel a little slow to heat up. I worried about the black smooth top from the other reviews saying it shows everything and not easy to clean. It does show every speck but if you act fast you can avoid it marking the top. It has a lot of features that have yet to be used. Overall it's pretty self explanatory. Looks awsome and easy to use and install. I only marked Down because of the cook top ease of cleaning spills.

Love my new range! I never wanted a wifi-capable appliance but after using this option with my oven I am completely sold. I enjoy not having to constantly check the time to make sure I don't burn something in the oven. I own a Samsung Q70r and when my oven is done it pops up an alert on my tv. I really enjoy having the convenience of two ovens or one large oven. I replaced an older range (1960's) that had a built-in oven on top with a fan and another oven on the bottom. This gives me the convenience of two ovens without taking up too much space. I saw other reviews where people complained that it burnt their food, there is two fast boil elements which heat up rapidly so if you are not careful you will burn your food. I find cooking at a lower temperature works best.

Love the stove, first time with a convection which is as good as a air fryer. Can't wait to use the whole oven over the holidays. Using Weiman Glass Cook Top cleaner and polish and a damp paper towel on the top. So far so good, bought Cuisinart pots and pans so they don't scratch. Well worth the investment.

My new range was delivered just a few days ago as a replacement. Recently the range that had been in my condo, likely since it was built, caught on fire and was ruined. My kitchen has been a hodgepodge of appliances, Samsung fridge (purchased 12/17), LG microwave. GE range and dishwasher. I love the look of the new range in black stainless steel matching my refrigerator. I’m so looking forward to The much needed replacing of my microwave and eventually dishwasher. This was a quick upgrade to the look of my kitchen and I love it! I’ll post more once I have the opportunity to try out the double oven features.

Great range easy to use and control and cook. We have enjoyed all the burners and double oven

It's black stainless steel and what I don't like about it is like cooked on it tonight and it left parks around the range where my it splashed are like that black stainless came off

We bought the Samsung Flex Duo Range because it was a "double-oven". My wife loves it. She is able to use the top part for small dishes and when needed, cook our whole meal (different temperatures of course), at one time. There is one complaint and that is with the top part. I have noticed it with other electric smooth tops also but the discoloration that happens on top is not pretty. I wouldn't expect it to stay 'new' looking forever but... This is our first smooth top and we are not impressed.

this flex duo option is perfect. I love the convection option for both the top part and/or bottom part. Heats up to desired temp extremely fast. Love all options on this range. Definitely makes me want to cook more!!!

Beautiful! Cooks very well. Heats up fast. Food is crispy. Love the double door. Can't wait to use for the holidays.

I absolutely loved my stove and was so excited when I purchased my flex stove, microwave and dishwasher to match! HOWEVER, the stove STOPPED WORKING just under two years. It was a thermostat sensor so we replaced the thermometer and it worked for about a month and now both the stove and the microwave are not working. The stove is having the SAME problem again and the microwave humidity sensor is not working so we can not use many functions/buttons now. I have read many other reviews and other people have had the SAME issue with these. I am so disappointed! My last stove lasted for almost 20 years and when I replaced it, it was still working. I only replaced it bc we remodeled my kitchen and I loved the "flex" idea. I also wanted my appliances to match. You would think with how much these cost, it would last longer the 2 years. Also, since the microwave is an over the range item it would be built to withstand steam. It is probably only a matter of time before the dishwasher stops working too. I am so disappointed! The quality has really gone down hill with Samsung. Now we will need to replace my stove and microwave! Please DO NOT buy this item! In 2 years you will be very disappointed!

Pretty Oven, cooks evenly,easy to use, easy to clean. Very happy with it.

The Samsung 5.9 cu. ft. Freestanding Electric Range with Flex Duo will turn any cook into a culinary chef. I can't believe how much of an improvement the Samsung Flex Duo Range has transformed my kitchen, it is simply stunning. The ceramic cooktop will take used to cooking on a coil design electric top you will have to adjust your previous cook times accordingly. The range comes with 2 large dual ring burners up front 2 smaller single ring burners in the back and one warming ring. The 2 larger burners feature rapid boil technology and all burners feature a cycling system which help with keeping temperature at a constant. The burners glow red when on and there is a light near the knobs indicating that the range is on and another light that stays on and lets you know that the cook top is still hot and turns off once the cooktop is safe to touch. I have cooked rice, soups, chops, and numerous other dishes and they have all turned out better than they ever did on my other range.. The convection oven is whole new way to bake and roast. You will need to read the book and adjust cooking times for your recipes when using the convection feature but Samsung makes it so easy because they included a conversion feature that will automatically convert your cook time and temperature so that all of your baking comes out picture perfect. The Flex Duo allows you to cook two different items at two different temperatures and times. The dual door lets you check on your top item without having to open your whole oven up. My teenagers love the Flex Duo because they can just use the top portion of the oven and cook something really fast without having to use the whole oven, it’s perfect for pizza rolls and frozen pizzas. Another great thing about the oven is you can take out the divider and use the whole oven which is perfect for baking and roasting large items like a turkey. The Flex Duo makes oven cleaning a breeze by including a self cleaning high heat mode and a steam cleaning mode. Samsung also included wireless smart technology so that you can control it using a tablet or smartphone, by connecting the Flex Duo to a wireless network you will be notified when your pre-heated oven is ready for use and when a timer is done or if you just need to turn your oven off. Samsung has really outdone itself this time by packing so many great features into this Flex Duo Range making it one of the best ranges on the market.

I bought this to replace an ancient whirlpool stove that was at my house when I bought it. I was into the idea of having a single oven I could make into a double oven and Samsung makes pretty good stuff most of the time. Please note, this IS a smart oven. I did not know that when I bought it. Oh well. I'm also reviewing the electric stove option, not the gas range. Pros. 1. Cook top is gorgeous and relatively easy to maintain. Glass tops are difficult by nature but this one stays relatively clean. 2. The burners turn in and heat up pretty quickly. I have flat cookware so stuff like water boils stupid fast compared to my old range. 3. The oven has both conventional and convection options. 4. I got mine in dark stainless steel and it's a mean looking thing in my kitchen. 5. It is super easy to engage the dual oven mode. Just slot the divider in the appropriate spot. There are spots in the side of the oven that show you where. 6. It had no problem connecting to the Samsung SmartThings app. 7. There are a ton of options. For instance, you can do a steam clean or a classic "crank the heat up til everything dies" self clean. It also has a proofer mode, dehydration mode, etc. I haven't played with all of them yet. 8. The door has a top half for easy access in dual mode. 9. It was delivered relatively quickly and seems to be in stock more consistently than some brands, like Kitchenaid, which quoted me 8 weeks for delivery. 10. The bottom drawer is well designed for maximum storage compared to most competitors. 11. I like that Samsung let's you control all burners with dials in all modes. 12. The oven has a live reading of its internal temperature as it heats up so you can see its progress. It also heats up pretty quickly in convection mode. It heats up even faster in dual mode because of the smaller spaces. Neutral points 1. The interface is touch sensitive rather than physical buttons. Dunno how I feel about that yet. 2. The SmartThings app is nice, but it's only really useful for pre-heating, getting notifications when food is done, etc. I wish it had more versatility and a little more control. For instance, I can set the temp and a timer simultaneously, but not one at a time for some reason. 3. The hot surface light and cook top on light doesn't indicate which part of the surface is hot. No biggie but I heat some stoves do that now. Cons 1. Touch interface freezes up from time to time. It's a brief lock up and usually resolves in a moment or two, but electronics freezing up always makes me weary. As long as it never gets any worse I think it'll be fine. 2. The door has a top portion for easy access to the top during dual oven mode. However, if you want to get to the bottom half, you have to open the whole door. My advice is put the thing that'll cook the longest on the bottom half so you don't have to open the whole door to get to it. 3. Some of the settings, like favorite cook settings, are a little silly. It takes as much time to hit all that crap as it does to just manually set the oven. 4. The cook top is a fingerprint magnet and that's annoying sometimes. However, the oven controls are surprisingly fingerprint resistant, which I like. 5. It's just a bit pricey, so I'm not giving this points for value. You can get most of this without the dual oven feature in a cheaper Samsung range for about $600, even down to the same metal stove top knobs with the red indicators. Overall, I'm quite happy with this purchase as long as the oven UI lock up issue never gets any worse than it is right now. Using convection over conventional takes some trial and error (my advice, use the same temp but reduce cook time by 20% OR reduce temp by 25 degrees and cook for the same amount of time) but there is a conventional heating element in there as well if you want to use that. You should note that in dual oven mode, the upper half HAS to use convection or broiler because it can't heat up using the bottom heating element. Additionally, because it's not a true double oven, the maximum temperature difference between the two halves is like 75 degrees or so. Thus, you can do something at 350F and 425F, but not at 350F and 450F or 275F and 400F. It's not the biggest deal, though, because even with a maximum difference like that, it should still cook most things and you can always convert it back to a single oven if necessary. Generally, if I'm cooking something low and slow, I'll just use it as a single oven and cook everything else later (stuff like that has to rest after cooking anyway lol). In any case, I would recommend this stove as long as you don't mind the oven UI locking up from time to time and the dual oven mode having some restrictions. Haven't messed up any dishes in this bad boy yet. Last tip. I leave the oven in dual mode all the time and only heat up half of the oven (the upper half) if I only need to bake one dish. It heats up way faster than if I use the whole oven and saves a bunch of time. I only use single oven mode (and conventional oven mode) for bread and that's only until I can lock down the conversion to convection for bread and pastry items :)

Previously, we had a stove that was over 20 years old. It was slow to preheat and had issues maintaining the heat. My wife and I decided a new stove was going to be needed. This stove looked great, had great reviews, and was fairly priced for what it had. It preheats fast, keeps the temperature, and is easy to clean. Yesterday (Thanksgiving 2018), we were planning to fry the turkey. However, an issue came up and we were unable to use the fryer. We turned the oven on to 350 degrees (preheating in about 4 minutes) and put the turkey in the bottom section. 3 hours later, it was fully cooked (around 15 pound turkey, no stuffing or anything inside it). This oven is amazing and will always be known to us as saving our Thanksgiving.

I love this stove! I am able to cook two different items at different temps, ie broil steaks and bake fries. It is super easy to clean both the oven and cooktop. The fast boil really does fast boil and I like the burner setup much better than the one with the bridge burner.

As always, I perform a fair amount of research before making a major purchase and found all types of good (and bad) reviews so it was hard to decide. First, double-check for WiFi connectivity on Samsung’s website because I almost purchased another flex duo model that was supposedly a “smart” range and turned out to not be after contacting Samsung to confirm. Here are the main things I wanted to validate after reading 100’s of reviews: 1. Does the cooktop get any hotter since it has the rapid boil setting on 2 of the burners? Absolutely. Based off the standard glass cooktop I had before, this one seems to boil water about 20% faster. When frying chicken and other foods, I found the rapid boil is way too hot and actually boils the oil unlike my previous range so I am guessing it’s getting much hotter. 2. Does the top oven cook evenly even though it doesn’t have a bake element? Yes, it’s definitely true convection and bakes extremely well. If you are looking for a traditional baking experience, you can always use the bottom oven without convection. A few other things to note: you can only broil with the top oven (or without the divider), large items like a turkey definitely cook better in the middle of the oven without the divider because you have 3 heating elements keeping the temp running (2 convection elements and the bake element at the bottom). 3. Is the WiFi feature worth the extra money? I think so. Especially if you have a Samsung TV. It keeps you in the loop of cool times and allows you to modify the temp from the couch. A few things to note: You MUST press the “smart control” button on the range EVERY time you want to remotely turn on your oven (not sure why but Samsung won’t let you do anything other than monitor your range until you press this button each time) - This ultimately prevents you from remotely preheating your oven unless you press the button a few hours before you want to control your oven or it will default to off. Also, you can’t do anything with the cooktop (only monitor it) so if you leave it on and want to turn it off remotely..you can’t. Despite those issues, I still prefer to have WiFi connectivity over not so I recommend it. Overall, this is a great range for the $1,000 price point and worth the extra money for the features and flexibility.

Great Range! Love the features!! Used for the first time on Thanksgiving everything came out Great!! Not hard to use.

Here's a draft review based on your experience: "Extremely disappointed with Samsung's customer service and product quality. Bought multiple appliances in 2021, and they're already malfunctioning. First, the fridge acted up last year, and now the stove is having issues. Called Samsung's help center, expecting assistance, but they outsourced the repair to a third-party team. This team is demanding $350 just for a diagnostic visit! Unacceptable service and product reliability from a brand that should know better. Beware of Samsung's lack of accountability and costly repair policies." Feel free to modify it as needed to express your frustration accurately.