Customer Ratings & Reviews
- Model:
- NE59M6850SG
- |
- SKU:
- 5713319
Customer reviews
Rating 4.4 out of 5 stars with 499 reviews
(499 customer reviews)Rating by feature
- Performance3.3
Rating 3.3 out of 5 stars
- Ease of Cleaning3.4
Rating 3.4 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers highly value the large oven capacity of the 5.9 cu. ft. Flex Duo Freestanding Electric Range, with many expressing their love for the double oven feature. The size of the range is also appreciated, as it fits well in many kitchens, and the overall build quality is seen as well-made. However, some customers have expressed concerns about the surface material, noting it is not stainless steel but a painted surface, and others feel the door design could be improved.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
"Smart" Function is useless and HARD TO CLEAN!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this oven for several months now. I have an entire Smart Things smart home so I got this over specifically for the Smart Things compatibility. It is not like you pair this device and you can control it from your app. You have to remember to hit the Smart Control button while you are standing at the oven to either turn it on/off or make any adjustments. Otherwise you can just see that you left your oven on by checking the app. You certainly can't do anything about it without walking over to the oven. Whoever thought of that should never design another appliance! I had visions of an oven like all my other smart appliances I could control from the app or even by talking to my echo. How nice would it be to be able to say Preheat the oven to 425 degrees. I can at least understand not having the ability for safety concerns to turn it on but at least allow us to turn it off without physically being there! Also very annoying is the fact that you can't program any kind of warning or notification after say 2 hours to let you know you left your Oven/Stove-top on. This oven is not "Smart". Above that the cook surface constantly gets dirty and it takes a significant amount of scrubbing to get things off. It's definitely not just normal glass top. Not to pile on too much but it also cooks very strangely. It is really hard to cook things just right as no recommended cook time is correct in this oven. It either under cooks or more often overcooks. I would definitely not chose this oven again if I were to get a do over.
This review is from Samsung - 5.9 cu. ft. Flex Duo Freestanding Electric Range - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I would not like to see you go. You are a valued member of the Samsung family and your experience matters to us! Thank you for taking the time to share that experience. Samsung is continually improving its products and services, and your feedback is vital to that process. We hope to have another opportunity to show you how great we can be! ^Brad
Rated 4 out of 5 stars
Samsung - 59 cu. ft. Flex duo electric range
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The oven gets hotter then any of my other ovens. And the burners boil quickly, it’s difficult to simmer on stove. I keep it in 1 or low and it still boils.
This review is from Samsung - 5.9 cu. ft. Flex Duo Freestanding Electric Range - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Samsung Stove with Double Ovens
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this stove. I live alone and was having to heat up the entire oven to cook one small thing. The top oven reaches the temperature very quickly.
This review is from Samsung - 5.9 cu. ft. Flex Duo Freestanding Electric Range - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Great C S
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first one they delivered had a scratch, customer service was great they sent a new one within a week. Second delivery was flawless.
This review is from Samsung - 5.9 cu. ft. Flex Duo Freestanding Electric Range - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Geat stove Fast cooking time
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The learning curve on cooking times for both levels takes time. You need to learn what cooks better and faster jn each level. Once you are comfortable it cooks well. Hardest part is keeping the black top clean.
This review is from Samsung - 5.9 cu. ft. Flex Duo Freestanding Electric Range - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Samsung is JUNK
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk!! I've always wanted a double oven, I'm sorry I chose Samsung!! The oven door would never shut properly. We called Samsung nearly a dozen times, and scheduled several service calls, only to never have someone show. DO NOT BUY SAMSUNG APPLIANCES!!!
This review is from Samsung - 5.9 cu. ft. Flex Duo Freestanding Electric Range - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Best Stove Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the top mini oven heats up incredibly fast makes baking a breeze, you can monitor temps via wifi. Looks great plenty of space between burners. temps appear to be accurate, plays a cute little tune when it reaches temp
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I seen this when we were looking for a refrigerator and fell in love with it. There is only 2 of us in the house and use the small oven often, works great! I have to get use to using a convection oven. Electric stove heats up faster than our old one.
I would recommend this to a friendRated 4 out of 5 stars
Haven’t had long but works as expected
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine, looks good. Only thing that concerns me is the cancel button for the lower oven needs to be pressed numerous times before it will turn off.
I would recommend this to a friendRated 5 out of 5 stars
Great Range
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Burners bring water to a boil amazing fast. The smaller top is great for warming up smaller items quickly as well. Works well with the Smart Things app on my phone.
I would recommend this to a friendBrand response from Samsung
Posted .Hey Erik! We're so happy to hear you're enjoying the range. ^Jecca
Rated 5 out of 5 stars
Great value for a double oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As we replace our appliances, we have moved to Samsung and Best Buy has the best prices with good service. Their sales team always does a good job of matching our needs to the best value.
This review is from Samsung - 5.9 cu. ft. Flex Duo Freestanding Electric Range - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
It is so easy to use and has many functions.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The latest and greatest Samsung oven. I wish it still had the warming drawer feature. It was eliminated. Instead it does have more features for cooking. Overall, I am in love!!
This review is from Samsung - 5.9 cu. ft. Flex Duo Freestanding Electric Range - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
LOVE IT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The range works very well!! Love how tells you the oven temp as it is preheating!!! Takes the time out of preheating!!! Also has double-convection! And a warming drawer!!!
This review is from Samsung - 5.9 cu. ft. Flex Duo Freestanding Electric Range - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Elegant range
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung range is beautiful, it has 2 oven compartments and inside the oven it has a blue Teflon material and color, the combination of colors make it an elegant piece in your kitchen
This review is from Samsung - 5.9 cu. ft. Flex Duo Freestanding Electric Range - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Samsung double oven and range
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new samsung double oven and range. Came home from adorning break to a broken oven and best buy was able to get me a new one within a couple of days even during covid.
This review is from Samsung - 5.9 cu. ft. Flex Duo Freestanding Electric Range - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Nice features . Small top oven preheats quickly.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to clean stovetop. Least little thing touches or spills on it, it takes an hour to clean. Like the way the top oven preheats.
This review is from Samsung - 5.9 cu. ft. Flex Duo Freestanding Electric Range - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Here is a link to show the best ways to clean and maintain your electric cook top surface. See link below:
https://www.samsung.com/us/support/answer/ANS00060833/
Thank you for choosing Samsung. ^Brad
- Cons mentioned:Control panel
Rated 2 out of 5 stars
UGH
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to love this oven, but I cant. And it all has to do with the touch controls for the oven. They suck. you have to hit the same button numerous times to get the thing to work. The glass scratches and chips very easily. Very disappointed with Samsung on this one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I understand that you are concerned about your cook top. I have a lot of information for you on how to use and maintain your electric cook top. Please see link below:
https://www.samsung.com/us/support/answer/ANS00060833/
Thank you for choosing Samsung. ^Brad
- Pros mentioned:Overall performance
Rated 2 out of 5 stars
Flex Duo is awesome....everything else not so much
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: -Stainless looks mazing -Flex duo stove is amazing. 2 temps at once! Cons: -The glass cook top is impossible to keep cleen -We routinly have to reset the breaker as the controls stop responding - The Wifi built in is a joke. YOU CANNOT PREHEAT FROM YOUR PHONE!! It's a "safety feature" I can remotely turn off the stove but what good is that.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I understand you are having some issues on your new Samsung Range. I have a link that will provide you the best ways to clean the cook top. See link below:
https://www.samsung.com/us/support/answer/ANS00060833/
And for the control panel not responding properly, I would love for you to contact us to resolve the issue via:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Thank you for choosing Samsung. ^Brad
Rated 5 out of 5 stars
Love my 30" electric Samsung Range !!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has Oven that I can split with press on handle, total 5 burners, one for warming. Beautiful design , interior wider than my older 30" range. No accessories like grill tray as in older models.
I would recommend this to a friendRated 4 out of 5 stars
We feel pretty lucky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So it had its fair share of scratches and dents but we saved $700 and it’s a great stove! Well worth $350 we paid! And yes prob even worthy of full price!!
This review is from Samsung - 5.9 cu. ft. Flex Duo Freestanding Electric Range - Stainless Steel
I would recommend this to a friend















