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Customer reviews

Rating 4.6 out of 5 stars with 10265 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, easy setup, and price of the 50" Class 7 Series LED 4K UHD Smart Tizen TV. Many customers rave about the excellent picture quality and sound, with some even owning two of these TVs. The TV is also praised for its simple and quick setup process, as well as its affordable price point. However, some customers have concerns about the TV's remote control, which they find overly complicated, as well as the limited number of HDMI ports. Additionally, a few customers have experienced durability issues, with their TVs breaking down after only a few years of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 10,265 reviews
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Average TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good example of "you get what you pay for". Setup was easy and the unit is light and thin making wall mounting a breeze. The less than 5 stars comes in the form of picture and build quality. This is clearly entry level 4k. Colors are a bit washed out regardless of content and how its delivered. It is missing Dolby Vision which I have on my Sony and highly recommend always getting if you can (the Dolby Vision that is). This unit audibly pops quite a bit as it is heating up and cooling down which is something new for me in the realm of flat panel TVs. Overall, this unit was bought for a bedroom and only sees maybe an hour of use per day which is why I went entry level. I went Samsung because of the reputation for an exceptional picture but I don't believe they quite hit the mark there. It is still an acceptable unit for my particular application which is why I chose to keep it. With that said, if you are looking for a high quality 4k picture with accurate and bold color rendering, spend the extra money needed to get you there.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MikeyD,

      Thank you for your feedback on the Samsung TU7000 TV. Your feedback regarding image quality is important to us and will be shared with our internal teams.

      If the picture you're seeing is not to your liking, there are several picture settings you may want to try adjusting that can help.

      Go to Home > Settings > Picture > Picture Mode and select the mode that best fits your usage:

      1) Standard: Is the default mode suitable for general viewing environments.
      2) Natural: Reduces eye strain for a comfortable viewing experience.
      3) Movie: Suitable for watching TV or movies in a dark room.
      4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
      5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.

      You can also go to Settings > Picture > Expert Settings > to manually fine-tune your image.

      In regards to the ticking noise you're hearing from your AU8000 TV:

      Samsung TVs use a combination of metal and plastic materials. These materials are subject to expansion and contraction due to temperature changes. Occasional creaking, popping, or cracking may be heard.
      Additionally, certain components within the TV may cause these temporary noises once powered off. Please know this does not indicate a product malfunction, and your TV is safe to use.

      With this in mind, here are a few quick tips on reducing the expansion that can cause these noises.

      1) Ensure that there is adequate ventilation. Some enclosures may not allow for proper ventilation. This causes the internal temperature to increase and the plastic to expand even more than normal. For recommended ventilation requirements, please see your user manual.
      2) Make sure there aren't any heating or air conditioning vents pointing directly at the TV.
      3) Verify that the TV is on a flat and level surface. Tilting or an uneven stand can increase these noises.

      I hope this tip helps improve your enjoyment.
      For more help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the 'Support' link on our Samsung website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Great value for a Samsung!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung TV is the best deal on the market. It gives you all the specs you want for a great price! 4k UHD, 120 motion, 60 refresh, smart features, and size! I know there are some better models out there, but you pay thousands of dollars or more. This is a great value at $400 and it is the second Samsung 7 series I have in the home. Easy to set up and use. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Color, Price

    Rated 5 out of 5 stars

    Samsung TV 7 Series

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. It has bright colors and the design is slim and sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Great tv at a great price. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture and easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this 50" 4K TV from Samsung. I was due for an upgrade and happy to find this one on sale. Setup was very easy and TV has great picture and sound. Nice slim design takes up about the same space as my old 40" Samsung that lasted over 10 years. Only downside, was that I ordered this and had it shipped, it arrived with a broken screen. I brought it into Best Buy and they replaced it immediately.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes a great product for the price point. Great picture and sound and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Quality picture. Easy to use. Would definitely purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift quality and sound is great got it at a low price. I can Airstream my iPad for movies on the TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good picture quality- excellent price point

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love the picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice picture quality easy ease focusing apps love it great for streaming through my phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Tv. Clear picture. Easy to set-up. No issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Ok but not user-friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture but not user-friendly. While the picture is great for this price-point, this is not easy to navigate. Plus the apps I use aren’t available. I ended buying an Apple TV which I didn’t need to do because Apple TV comes preinstalled but it’s just easier to get the Apps I like on the device. I wouldn’t get another Samsung TV that’s for sure.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV in the world

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV ever! I took my time to research for a great tv for our new home. Go with this one without a doubt! Amazing picture quality, remote control is very chic, love the brightness - it has a sensor controlling the brightness of the tv depending on the light of the room throughout the day. Hope my review helps you make a decision. I suggest to get a sound bar to take the sound to the next leve.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is sharp and clear. Easy to set up. Sound quality and fast and quick delivery

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to set up. Looks great. Could upgrade the remote cheap looking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    nice tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice picture and easy to set up. i would recommend thei for someone lookingfor a nice picture and not overly priced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv worth every penny the Graphics card is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv!!!! I will only buy samsung from now on! Best tvs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for a decent price, it was a solid purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect PERFORMANCE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv after a horrible experience with a 43' TLC brought 6 days earlier. The tv changed stations at any given time, I even unplugged it, waited 30 mins, plugged it back in, before I was able to click it on, it came on by itself. I took it back, and purchased this Samsung 50', never been so happy with a TV. Easy to use, program my favorite stations. PERFECT PERFORMANCE

    I would recommend this to a friend