Customer Ratings & Reviews
- Model:
- UN50TU7000FXZA
- |
- SKU:
- 6401738
Customer reviews
Rating 4.6 out of 5 stars with 10265 reviews
(10,265 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, easy setup, and price of the 50" Class 7 Series LED 4K UHD Smart Tizen TV. Many customers rave about the excellent picture quality and sound, with some even owning two of these TVs. The TV is also praised for its simple and quick setup process, as well as its affordable price point. However, some customers have concerns about the TV's remote control, which they find overly complicated, as well as the limited number of HDMI ports. Additionally, a few customers have experienced durability issues, with their TVs breaking down after only a few years of use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Great 4K TV for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has great pic and this 4K Series 7 delivers at bargain price. So thin and light. I highly recommend this TV.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality, Smart tvCons mentioned:Remote control
Rated 5 out of 5 stars
Pleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Sound is great! Which is important seeing how I experience hearing loss. Quality of TV also great. Simple to use. My drawback is the remote I hate how the arrow streaming buttons are close to the Samsung TV plus and guide buttons. If I'm not careful I'll be on Hulu and accidently hit one of those and find myself having to back track out of Samsung TV and back into hulu. VERY ANNOYING !
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good picture, sound, and internet connection. Really smart, easy to use, and easy to setup.
I would recommend this to a friend - Pros mentioned:Color, Ease of use, Picture quality
Rated 5 out of 5 stars
Tv
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv.pretty good size,nice color .lots of apps,pretty easy to use
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 4 out of 5 stars
I love almost everything about this TV ...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Screen size; picture quality; sound; lightweight; relatively easy to set up; price; streaming options & all the available movies & shows for free via Samsung’s built in TV app. Cons: The lagging remote & how complicated the remote makes navigating to what I want to watch. If I could take all the pros & make it a Roku Smart TV, it would be perfect. In the end, the pros far outweigh the cons, so I’ll just have to get used to the quirky remote.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality, Price
Rated 5 out of 5 stars
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture with easy set up. Very happy with value on this tv.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Samsung tv
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it Bought it on last year cyber Monday sale .it work well you can see everything so clearly, the color,sound everything on the tv is great
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Third time and third brand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Vizeo I loved but it died early 2 years; then I bought a LG picture not so great it also had issues from the box,. I paid an additional 70 and purchased this SAMSUNG I love it my technician set it up so it is incredibly easy for me to use and switch from streaming to live tv or cable. The sound is better than my VIZEO and the picture way better than the LG
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very excellent value for the price. Great 4k picture.
I would recommend this to a friend - Pros mentioned:Smart tv
Rated 5 out of 5 stars
Great buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tv quality is so nice. It looks so sleek and it was perfect to be mounted
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
A great tv
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thia tv is a great size and has easy access to multiple tv apps, with easy connection and assembly. My tv is still going after a few years.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Samsung The Amazing
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv. I’ve had 0 issues and it plays all my games without problems and my kids love how easy it is to use and the quality is amazing!!!!
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control, Volume
Rated 3 out of 5 stars
This TV is just ok.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first TV I have bought that didn't have a VCR, so I am pretty new to the flatscreen world. However, I have found that this TV is just ok, and there are probably others that are better. The glitches outweigh the positives, and when I needed to buy another TV, I went with a different brand. PROS: The picture is fantastic, the set up was easy, the number of apps you can use on it is great, and I like the variety of stations that come with the device. CONS: At least half of those stations oftentimes don't work, the TV gets really loud in commercials, and the apps time out a lot. A few times I have had to turn the TV on and off just to get them to work. Rather annoying. Also, I will buying a remote that is voice-activated and lights up because this one is kind of terrible.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Amie:
Thank you for purchasing the TU7000 TV and for your review. I am sorry that you are experiencing issues with your apps not functioning as expected.
To optimize the smart TV performance, please try Device Care option under the Support Menu.
Go to Settings > Support> Device Care > Start Device Care.
This improves your apps performance as it frees up unused cached memory and closes background apps.
Auto Volume is a feature on Samsung Smart TVs that helps to avoid volume fluctuation when changing between channels or sources on the TV. Go to: Settings > Sound > Expert Settings > Auto Volume = On
We also appreciate your feedback regarding the remote. If you have any questions or concerns, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 4 out of 5 stars
TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great television, not so good remote. I dislike the Samsung TV remotes as it’s too large, confusing and cheap. The sound on the TV is good but if you live in a loud area may want to pick up a sound bar. Overall great TV.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 4 out of 5 stars
Beautiful picture, great sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With a few adjustments the picture looks great. Added bonus getting HBO Max which can't be accessed with my roku and fire sticks. Setup was fairly simple and adding dynamic sound mode really enhances the audio. Minus one star for 2 hdmi ports instead of 3 and tiny lower buttons on the remote, but far from deal breakers. Don't understand people complaining about picture and sound quality. Just go into expert settings to adjust to your personal preferences and make sure you have the latest update installed. Mine had to be updated out of the box. Highly recommended especially at its price point. Just hope it lasts as long as my smaller Samsung in the bedroom.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Great TV
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Excellent picture quality. Great value. Love smart tv features. Samsung tv+ features are nice.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Nice TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice TV. Great value for the price. Picture is very clear. Set-up was easy. No issues. All major apps were already installed on the smart TV platform. Interface to the internet works well, good throughput. Overall very satisfied. Have not gone through all the settings, etc. but out of the box it meets our needs and expectations
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great bang for your buck
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture crisp and easy to use. Has a variety of pre programmed apps . l specifically like the Spa soothing music channel
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
The great TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was something to put in the spare bedroom for guests. I use it all the time when I can’t sleep. Great picture, ease of use and great sound. Hooked up a Roku so I can use my wireless earbuds to watch TV without waking anybody up.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture qualityCons mentioned:Remote control
Rated 5 out of 5 stars
Almost Perfect & Best Choice even with a few cons
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Weve been really happy with the performance & ease of this tv. We returned a Sony bc it was so hard to link/synch remotes & use Spectrum cable easily, but the Samsung is automatically compatible with Spectrum cable app. The picture quality is better too! Only cons~ a less spacious/user friendly remote~ commands are not intuitively positioned ~ options are too crowded so it makes using remote clunky….Also~ the banner with apps to select cannot be made larger & its difficult to see & select easily~ they are very tiny! these things are frustrating, but it was a no brainer for us that we cld use one remote to toggle between cable & all the other apps~ two remotes was screwing up the system! if Samsung wld make a larger/more clear remote & enlarge app selection banner it wld b perfection!
I would recommend this to a friend

















