Customer Ratings & Reviews
- Model:
- UN50TU7000FXZA
- |
- SKU:
- 6401738
Customer reviews
Rating 4.6 out of 5 stars with 10265 reviews
(10,265 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, easy setup, and price of the 50" Class 7 Series LED 4K UHD Smart Tizen TV. Many customers rave about the excellent picture quality and sound, with some even owning two of these TVs. The TV is also praised for its simple and quick setup process, as well as its affordable price point. However, some customers have concerns about the TV's remote control, which they find overly complicated, as well as the limited number of HDMI ports. Additionally, a few customers have experienced durability issues, with their TVs breaking down after only a few years of use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Samsung is the best!!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though it had to be replaced, it's a great television,with great color and exceptional quality.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, easy to set up and work with. Great color and tons of options for streaming.
I would recommend this to a friend - Pros mentioned:Picture quality, Smart tv
Rated 4 out of 5 stars
Great TV
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture. Like the smart TV feature. Would buy again
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with my purchase. Excellent product, especially for the price. Easy to set up. Great picture quality.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV forbthe price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is nice picture is crisp and clear! Plenty of prots for everything youll need. No complaints sp far!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is easy to set up and the picture is excellent. I'm very happy with the set. Definitely worth the money.
I would recommend this to a friend - Pros mentioned:Picture quality, Smart tv
Rated 5 out of 5 stars
Lite it up Samsung!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new TV it's the right size in my bedroom on the wall and very light weight. I bought the 7 series because of the price and it didn't let me down. The picture is clear the remote is easy to use. I haven't gotten use to the new channels so watching it is an experience (lol I'm not that tech savvy). The volume is awesome I can't wait to get my sound bar. Overall I don't regret the purchase and it was worth the money. I love Samsung products!
I would recommend this to a friend - Pros mentioned:Picture quality, Smart tvCons mentioned:Remote control
Rated 4 out of 5 stars
Excellent TV - Remote is horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is crystal clear, the smart tv function once you figure it out is really good. Enjoying watching my Xfinity TV through the app that is only available on Samsung TV's and Roku. No need for a cable box. Biggest reason it doesn't get 5 stars is Samsung remotes are not good. The lag from remote to tv was horrible. The buttons are extremely small and way too close together. We bought a generic remote after about 3 days that works much better.
I would recommend this to a friendBrand response from Samsung
Posted .tboss2677:
Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the remote design is important to us and will be shared with our internal teams.
Should you ever have questions or need help with TV features, specs, or operation, we are here to help.
1) Phone: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is perfect and clear. Fits exactly in my entertainment center. Great quality with great price
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
New class 7 samsung
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is very clear and the color is excellent. I would purchase this again and the price was great.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good but I like my Roku layout more
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice looking tv, the picture is awesome for the price and the speakers are clear and get really loud. I switched to Samsung after using Roku for years. I do like the layout of Roku better and it’s a bit more user friendly however thi tv you can adjust setting pretty well to make it more functional to you which I like.
I would recommend this to a friend - Pros mentioned:Ease of use, Smart tv
Rated 5 out of 5 stars
Great TV
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV that is really clear and easy to use! Would definitely recommend!
I would recommend this to a friend - Pros mentioned:Picture quality, Smart tv
Rated 5 out of 5 stars
Great TV
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No qualms - fantastic smart TV. 50” is a good size for a slightly smaller space.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Awseome tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awsome tv. Great valleu for the price- high quality
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Tx
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and great pictures and good price to get
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 5 out of 5 stars
Great TV - remote and menu lacking
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV - good picture and sound - good value. The only part I don’t like is the menu images for the smart tv apps are too small. That combined with the small navigation buttons on the remote make it hard to tell which app I’m selecting. The remote buttons are hard to feel as the buttons are small. The remote feels short as the directional buttons are low on the remote forcing your hand to hold it from the bottom of the remote - will likely be difficult for mobility challenged individuals. Can’t feel the difference in the buttons and it isn’t illuminated so have to turn the light on to see what I’m doing. Have to select and re-select the app I want because the app images are so small - but other than that love the TV.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Worth to buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear image and easy to install and set up. wifi connect is excellent
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 5 out of 5 stars
Excellent television, excellent price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This television has the clearest picture and the best color of any we looked at while shopping in brick and mortar stores. The "smart" functions we have used work perfectly. We are sorry that we did not buy the set sooner. The only feature we cannot rate as "excellent" is the remote control unit, which seems to be sluggish. Its key layout and key sizes are puzzling. That said, we would definitely buy this television set again if given the choice.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
High picture Quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love mine. Quality picture for watching movies. Affordable.
I would recommend this to a friend Rated 3 out of 5 stars
Never Buying Samsung Again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This worked fine for 2.5 years, except for the sound quality, which wasn't very good. Then last night, it was no longer able to connect to any apps. I spent 4.5 hours trying to fix it, including almost 2 hours chatting with tech support. The internet was working and connected to the TV. The support function was very difficult to find and use. I will never buy Samsung again, mostly due to the lack of support. The TV is going to the dump!
No, I would not recommend this to a friend

















