Customer Ratings & Reviews
- Model:
- UN50TU7000FXZA
- |
- SKU:
- 6401738
Customer reviews
Rating 4.6 out of 5 stars with 10265 reviews
(10,265 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, easy setup, and price of the 50" Class 7 Series LED 4K UHD Smart Tizen TV. Many customers rave about the excellent picture quality and sound, with some even owning two of these TVs. The TV is also praised for its simple and quick setup process, as well as its affordable price point. However, some customers have concerns about the TV's remote control, which they find overly complicated, as well as the limited number of HDMI ports. Additionally, a few customers have experienced durability issues, with their TVs breaking down after only a few years of use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture! Son loves it. He has had it for a little over a year and it works with his Xbox.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Loved it
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved my TV, until my son broke it. Otherwise it was a nice tv. Quality and picture was great for the price
I would recommend this to a friend - Pros mentioned:Picture quality, Smart tv
Rated 4 out of 5 stars
Pretty sweet tv for not too much $$
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the price I thought that at this price point this tv would be meh but I have been pleasantly surprised at the picture quality and all the features. I wanted a smart tv and this fits the bill nicely. No more adding a fire tv or a Chromecast dongle since these are preloaded apps. All I do is turn my tv on and I can watch my Prime Video and stream Youtube TV. Some apps are preloaded but others like Youtube TV are easy to add. So far I'm very pleased with the purchase but I've not had it very long so I'll see how it's doing in three months. Based on my experience so far I would definitely recommend it.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Such a GREAT Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What an excellent value this TV is! The picture quality is astonishing, and the Smart TV functionality is easy to adapt to. Highly recommend!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome TV fir the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy setup and great picture. The quick access to Samsung channels, Netflix, Amazon Prime and the internet are all great features
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 5 out of 5 stars
Awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the TV. Great quality and image. The only thing that someone may be picking on is the remote style. For the upgraded version of this TV, you get the smaller and newer smart remote. The remote for this TV is quite bigger and has many more buttons. I also find it moves/works at a much slower pace than the newer version TV & remote. Its not just on my TV, I noticed this with friends who have this same version I just purchased. But overall, great purchase.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
A Nice Upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this TV as an upgrade for an older, smaller television that we had been using for several years as our primary TV. For what we need it for - watching the news, watching an occasional movie or TV show, or watching other streamed content, it works very well. It was easy to set up and it works well with a Roku device. The sound is adequate for our purposes so we are not using it with a sound bar. We ended up buying the 7 Series rather than the 8 Series because we decided we did not need some of the extra features that the 8 Series comes with. So far, we are happy with this decision.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv review
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv!! Perfect quality and audio. Defiantly recommend.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 5 out of 5 stars
Worth the money!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to replace heavy plasma 50" 720p. Tried TCL series 5 which could not control my DISH hopper or Onkyo speakers. Pictures were on same level, but Samsung remote was able to control so far everything on DISH except no DVR button. Speaker control works as expected. Control buttons could be a little better and would be great if backlit, but at $329 could not be beat. Arrived in Samsung box - which BB stated up front - but no alternative. I live rural so only risk was shipping folks who would want to inflict harm. Picture great.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really Love Samsung TV's. The picture is incredible. The options and setup is superb. The smart functions are top notch.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture qualityCons mentioned:Remote control
Rated 4 out of 5 stars
Great TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a replacement for my Samsung TV that quit. Great picture, intuitive to use. Sometimes the remote gets a little ahead of itself, but it's okay.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
good bang for the $
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great TV for thew price I works for what I need it also has great picture quality
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 3 out of 5 stars
Defective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have several Samsung items in my home (TV, refrigerator, washer, and dryer) and am very satisfied with these purchases. Initially, I was satisfied with my purchase of this TV. Clear images, easy setup, and compatible with all apps. However, after several usages it began disconnecting to my Wi-Fi causing me to enter my Wi-Fi password every time I turned it on, not connecting with Netflix or any other app, and delay in response with commands from my remote. Very disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .61601:
Thank you for purchasing the Samsung TU7000 TV and for your review. I am very sorry you are experiencing WiFi connection issues. A recent firmware update is available which may help improve your connection. (1420.0 released on 1/5/21)
Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically.
You may also want to enable automatic updates for future convenience.
Select Settings > Support > Software Update, then select Auto Update.
Should your problem persist, please contact Samsung Customer Support:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Rated 5 out of 5 stars
Glad to have piece of mind
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was totally blown away on the ease of actually using the Best Buy Total plan for the first time. My Samsung TV was not working properly and outside of manufacture warranty. Paid 52 dollars and some change for a new replacement TV latest matching model, plus delivered to home and setup. Which is all covered in the Total Plan. Thanks Best Buy for your Geek Squad team outstanding service.
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv at an even better price! We just needed a smaller tv for our spare bedroom and this has worked out perfect for us!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality tv with great graphics and sound design is impecable and amazing
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 5 out of 5 stars
Instructions would be helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is crisp and sound it good. Finally figured out how to use the remote as the insert is worthless. It appears I will not need to use the Xfinity remote which is a plus. Also unable to use the free 3 month subscription to Apple TV as the instructions on the receipt don't work. Oh, and we asked sales person if we would be able to hook up an old VCR and was assured there was a port, but there is not. Again, no instructions so just relying on fact there is no plug on the back that we can see.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 5 out of 5 stars
Wow, crisp TV!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV replaced a much older 42" and I have to say it is fantastic! This TV is way better than our 4K 65" Vizio. The screen is exceptionally clear and crisp and the motion is phenomenal! The interface can occasionally be slow but works great in general. Built-in IPTV channels are a great plus. Remote is clunky and hard to figure out buttons in the dark. I cannot attest to sound quality as we immediately connected it to a Samsung soundbar system.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price and excelent Quality of image and sound. I would recomendo this producg if yourl are looking for a smart tv
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung wont let you know
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV, the graphics are beautiful and it looks amazing when playing games on my PS5.
I would recommend this to a friend

















