Customer Ratings & Reviews
- Model:
- UN50TU7000FXZA
- SKU:
- 6401738
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, easy setup, and price of the 50" Class 7 Series LED 4K UHD Smart Tizen TV. Many customers rave about the excellent picture quality and sound, with some even owning two of these TVs. The TV is also praised for its simple and quick setup process, as well as its affordable price point. However, some customers have concerns about the TV's remote control, which they find overly complicated, as well as the limited number of HDMI ports. Additionally, a few customers have experienced durability issues, with their TVs breaking down after only a few years of use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Sony tv
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy provides a beautiful picture and sound great tv.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always have great experience with Samsung TVs. Vibrant pictures, amazing sound quality, easy to use and great price.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung tv
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality in picture. Sound is also really good
I would recommend this to a friend - Pros mentioned:Picture quality
Nice Size
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Tv is perfect size for our room. Our kids rather use our Tv then their own
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best tv for the living room and in the bedroom
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent Quality!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV. It feels like I'm in my on movie theater! Excellent quality!
I would recommend this to a friend - Pros mentioned:Picture quality
Love it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still going strong. Excellent picture quality and flawless delivery
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
A Good Deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV to replace one that was going out in the bedroom. Mounted it on the wall & hide wires in the wall. Also installed lighting on the rear side of the TV. Looks & works prefect. This was a great buy!!!
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung is the best
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price Samsung is my favorite brand of TVs
I would recommend this to a friend Best TV EVER
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv yet. It has its own Samsung channels as well. This is our second Samsung television. I wouldn’t buy another product
I would recommend this to a friend- Pros mentioned:Picture quality, Price
Awesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My TV arrived today and it was easy to set up however I have to connect it to the WiFi because its not recognizing the Lan cable perhaps I need to buy a new one. The PS4 gaming pic is awesome. The instructions to put on the legs are awful no words. Thank God for YouTube. I plan to buy another Samsung TV for my bedroom and the price is AWESOME. And it has Samsung TV shows I LOVE IT definitely recommend to everyone.
I would recommend this to a friend - Pros mentioned:Picture quality
50 inch view of pure awesomeness
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for my install, great picture and very clear
I would recommend this to a friend - Pros mentioned:Picture quality
Good Design and Great Picture
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV arrived next day after purchasing online. Replaced 15+ year Sharp smart TV with this Samsung smart TV. Compared to the replacement, this Samsung TV is responsive and picture quality is not too slow or too smooth. Easy setup. Sound output is good. Remote has all the basic functions. Brightness optimization feature is a plus (it adjusts the TV brightness based on the ambient light). The almost frameless edges make the TV look good even when off. Great TV
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung is the Best!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I finally got a 4K TV for my bedroom and the picture is so sexy. I can’t praise enough about the picture. So clear, so perfect. The size I got was 50 inch might be big for my small room but worth it. Once I got it all setup the apps were a slow because the default app Samsung Plus plays live channels. Once I disable it it was a bit better. So, instead I got an Apple TV to make it run smoother. I compare the LG 4K in my living room and this end results of Samsung. This is the best, enough said.
I would recommend this to a friend - Pros mentioned:Ease of use
Good brand
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, setting up the tv wasn’t difficult at all
I would recommend this to a friend - Pros mentioned:Ease of use
Tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Super easy to set up. No issues whatsoever
I would recommend this to a friend - Cons mentioned:Remote control
It’s okay...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.But just okay. The setup was typically easy. The picture is decent, but not what I would expect from a 4K UHD rated model. I have a qled and did not expect it to be near that, but better than my 10 year old $200 plasma. I noticed during a scene in a cartoon blacks fluttered. The remote response is slow and not sure it’s the tv or app processor. The sound quality is horrendous and not very loud. A problem I have with my other Samsung qled, but not the plasma. Also can’t adjust equalizer settings, not all apps are available (xfinity beta as an example). Netflix drops and I have to unplug the tv to reset. Price was right for off-black Friday at $340, so it’s what it is, but would wait for better unit if not feeling thus was urgent with lockdown.
I would recommend this to a friendBrand response from Samsung
Posted .MichaelA,
Thank you for your purchase and review of this 50inch TU7000 Crystal UHD TV.
Samsung offers many picture and sound settings that you can adjust to your liking.
This link below is a detailed guide of picture setting adjustment:
https://www.samsung.com/us/support/answer/ANS00079295/
Select from several Sound Modes and advanced settings to meet your personal preferences.
You can also customize the sound with Expert Settings.
Press the Home button on your remote, and then navigate to Settings. Select Sound, and then select Expert Settings.
We apologize for the inconvenience you have had with the Apps.
Samsung is actively working with our partners to make the Xfinity available. Once the solution is ready, a firmware update will be released over the network, and you will be able to install and use the app.
We also suggest you to check the network connection. When the network speed is slow, the app may be poor. If you are experiencing issues only with Netlix app, please refer to the Help section on the Netflix's website.
I hope these tips help to make your experience more enjoyable.
If you need assistance with any other TV features, please reach out to us at any of the below options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
- Samsung Ambassador
- Pros mentioned:Picture quality
Maddening Sound Bomb Picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inexpensive option with good picture, poor sound volume so you’ll definitely need a sound system unless the TV is in a small space. Expect the wifi to go out at some point most notably when the warranty runs out. Otherwise enjoy and purchase the extended warranty
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Terrible UI; Great Picture
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im gonna get straight to the point. Pros: Good 4k picture for a budget TV, great for gaming with the low latency gaming mode, has HDR and good sound quality. Motionrate 120 is awesome if you’re into it, I personally love it, adds a smoothness and clarity in picture to shows and movies... Cons: This is a MAJOR setback and a reason i deducted 2 stars from my review... The UI/Smart hub is EXTREMELY laggy. You tap a button to choose an app or type and its seconds later before that button is recognized. Out of the box the television is going to need to be calibrated properly (including deleting bloatware apps you wont need like spotify). You have to update the firmware as soon as you get it set up or you’re going to pull your hair out trying to use it... Next con is actually a part of the HDR. It doesnt have a very wide range of color for the HDR, but it doesnt look bad either... For the price, you shouldn’t expect OLED or QLED quality... Once you get past the hair pulling UI and clear system memory a dozen times, it’s a nice TV. It’s a hassle to set up but once you do, it’s a solid choice for the money.
I would recommend this to a friendBrand response from Samsung
Posted .Douglas:
Thank you for sharing your review of the TU7000 TV. I am sorry that you are experienced lag with your unit, but I am glad to hear that you were able to optimize the smart TV performance by using the Device Care option under the Support Menu to check memory and free up unused cached memory and closes background apps.
Settings > Support> Device Care > Start Device Care
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. (ver. 1460.9 released on 12/7/20)
Both the current version and new version number will be displayed. The current version is what your TV is using, and the new version is the latest update.
New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit.
You may want to enable automatic updates for convenience by selecting > Auto Update.
Should you need further assistance, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Picture quality
One of my best purchases
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While I thought about the purchase for a long time I knew I wanted to get a smart tv and so Samsung was the brand for me. I purchased and I got it in one day. I put the tv together and I cannot complain. The quality of the picture is great, th3 sound is awesome and I am very pleased. The remote is too bulky. That is my only issue
I would recommend this to a friend