Customer Ratings & Reviews
- Model:
- UN50TU7000FXZA
- |
- SKU:
- 6401738
Customer reviews
Rating 4.6 out of 5 stars with 10265 reviews
(10,265 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, easy setup, and price of the 50" Class 7 Series LED 4K UHD Smart Tizen TV. Many customers rave about the excellent picture quality and sound, with some even owning two of these TVs. The TV is also praised for its simple and quick setup process, as well as its affordable price point. However, some customers have concerns about the TV's remote control, which they find overly complicated, as well as the limited number of HDMI ports. Additionally, a few customers have experienced durability issues, with their TVs breaking down after only a few years of use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Samsung 50" Class 7 Series Smart TV review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is good, except when sunlight streams directly onto the screen, in which case night scenes become too dark for me to see well unless I close the blinds. I tried amping up picture brightness instead of closing the blinds, but didn't succeed in making night scenes materially easier to see. The instructions for setting up the Smart Hub assume you have a Smart Phone. I still use a flip phone, so it's good the instructions did make provisions for set up using the TV remote as an alternative to using one's Smart Phone. I followed those instructions and everything turned out fine. The TV supports all of the streaming services I belong to, along with a Samsung TV service that includes a lot of useful news channels and financial channels.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV. The picture is sharp and clear. The remote is easy to use and I like how it gives a audio response when turning on and off. Setting this TV up was very easy. The 55 inch is perfect for my bedroom.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
Batteries corroded in remote after 12 days
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, nice quality but after having it for 12 days, the remote that came with batteries already installed, stopped working due to battery corrosion, which makes me think it may have been pre-used or on the shelf for a while…
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture quality, reasonable price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from a 32” inch 2014 Samsung to this 50” 4K Smart TV and the picture is incredible and I love that all the streaming apps are built into the tv. For only $399, this was a great deal and I’m super happy with the quality.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Excellent Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are really enjoying our new Samsung 50" Class 7 Series LED TV. The picture is very sharp and getting it set up was very easy. My whole family loves to watch this TV. It was a great purchase and a great value for the money. We are very satisfied.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Excellent Bedroom TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced an old plasma tv with this Samsung LED unit for our bedroom. The picture is great and the set up was easy. One nice feature that was a surprise is the Samsung streaming App with lots of channels that we actually watch.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv has a great picture. It was extremely easy to set up. Nice TV for the price, we use it in our main living room. Can easily wall mount but we just used the legs provided. Great quality, great brand and great price. 5 stars!
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 4 out of 5 stars
Good TV.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, great picture! I typically don't use the TV speakers, I find them inferior and use an alternate device like Bose which lets me experience a better sound! The only minor complaint I have is the legs, they seem to fit better the wrong way round, or maybe it's me! The remote could be better.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great tv.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m quite happy with this purchase. The TV has a nice clear picture, the sound is great, and it was very easy for my husband to set up. I feel we got a very good quality television for a very good price. I would buy it again and tell others to do so, too.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 1 out of 5 stars
Faulty picture issue.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV in May 2019 and the picture already has major issues. Unfortunately, for the first time, I did not buy the extended warranty protection. We've owned many Samsung TV's and none have every given us problems. The picture on this TV was very good originally, but one day last week, it flickered upon turning on and once stabilized resulted with the the right half of screen being darker than the left side, which remained normal. There is a small glow of light at the bottom of screen in the lower right hand corner. I have written Samsung online in hopes of some sort of warranty consideration, even though it is 7 months outside of the 1 yr manufacturer warranty. It just seems very odd and uncharacteristic of Samsung's historically high quality performance that the picture would go out that quickly. Whichever TV I choose next, I will certainly roll the dice and once again purchase the Best Buy extended warranty plan.
No, I would not recommend this to a friendBrand response from Samsung
Posted .LoudStroud:
I am sorry to hear that you are experiencing issues with your TU7000 TV.
Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.
Please reach out to Samsung Customer Support so that we can provide troubleshooting or begin warranty service.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV for the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for a great tv on a budget this is the tv for you. Great picture, easy to use and just an all around great buy! Ive read reviews saying the sound isnt the greatest but it seems fine to me.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Samsung TV
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv for my parents as a gift. Needless to say they loved it. Incredible tv for an amazing low price. A great smart tv that is user friendly. If my parents that are in their 60’s can use it, anybody can.
I would recommend this to a friend Rated 5 out of 5 stars
2 YEARS
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been 2 years and this T.V. Still works fine. Definitely worth the purchase!
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Nice bar area TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for our bar in the basement. Was easy to hang up and set up. Samsung is nice if you have Spectrum since they are the only ones that you can add the Spectrum app without using a Roku or Firestick. Good picture and sound.
I would recommend this to a friend Rated 5 out of 5 stars
Samsung tv
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv with graphics as well if you play video has a game mode that improves graphics and sounds quality for ps5 or Xbox
I would recommend this to a friend- Pros mentioned:Picture quality, Smart tv
Rated 4 out of 5 stars
Love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is so crisp I love it and the smart function that everything is all in one and also the movie channels is ok not bad. The only issue with this is it stalls and freezes sometimes and you have to reset the tv sometimes for it to connect to your WiFi and work correctly.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, this has been a great TV. It was easy to set up, easy to add apps that weren't already included and the picture is great. I wish it had a swivel stand...that's my only gripe. Other than that, it's been awesome!
I would recommend this to a friend - Pros mentioned:Price, Smart tv
Rated 5 out of 5 stars
Tv 50" Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase. The price was great to the quality of the Tv. It was a good decision to opt for this product. Best Buy's attention was really good. They complied with the delivery time.
I would recommend this to a friend - Cons mentioned:Remote control
Rated 3 out of 5 stars
Samsung crystal
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung crystal is a ok profuct, the remote needs to be upgraded, the tv (model) needs more hdmi ports, and the sound needs to be more better, but i still would recommend it.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture and features
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Changing from an HD to 4K TV really makes a difference in the picture quality and I like it. This TV works great in different light. I love having the streaming apps included in the TV instead of through a secondary device. When I first had this TV, I noticed the volume wasn't as good as my old 2005 42" RCA TV and wanted to add a soundbar. I really don't understand why they make fantastic TV's with crap speakers that point straight down from the rear of the unit. I didn't get a soundbar because of the pandemic shipping and inventory shortages and have grown accustomed to the lame volume but I'll add a soundbar sometime. Despite that one complaint, I really like this TV.
I would recommend this to a friend

















