Customer Ratings & Reviews
- Model:
- UN50TU7000FXZA
- |
- SKU:
- 6401738
Customer reviews
Rating 4.6 out of 5 stars with 10265 reviews
(10,265 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, easy setup, and price of the 50" Class 7 Series LED 4K UHD Smart Tizen TV. Many customers rave about the excellent picture quality and sound, with some even owning two of these TVs. The TV is also praised for its simple and quick setup process, as well as its affordable price point. However, some customers have concerns about the TV's remote control, which they find overly complicated, as well as the limited number of HDMI ports. Additionally, a few customers have experienced durability issues, with their TVs breaking down after only a few years of use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
Nice TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is easy to set up. Picture is great. Sound isn’t as loud as what it should be but I can add a sound bar and resolve that. Very happy with this purchase.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Coverttelady,
Thank you for sharing your thoughts regarding the TU7000 TV’s sound quality. To tune the sound, you can adjust the sound settings to suit your personal sound preferences.
You can change the Sound Mode by going to Settings > Sound > Sound Mode.
You can also customize the sound with Expert Settings by going to Settings > Sound > Expert Settings.
To assist you with possible sound settings adjustments for a better audio experience, feel free to contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat with an agent
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
- Pros mentioned:Ease of use, Smart tv
Rated 5 out of 5 stars
Wonderful tv for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my in laws and they love it. Easy to use, simple setup, and the smart TVs integration was a plus. Wish it had at least one more hdmi port. Only has 2.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with this purchase. First Samsung and will buy Samsung again. The “frame” is thin, and not cheap looking like many other brands. The sound is high quality and, for someone who doesnt need super high quality surround sound, I find the built in speakers to be exceptional. Much better than any tv I’ve owned in that area. And the picture is amazing. Crystal clear. The only thing I don’t love is the interface in the Tizen tv, as I’m used to Roku. Would definitely recommend this tv, especially for approximately $400.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Mr. good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not need a new TV, but the price was good, and my bedroom TV was 8 years old. The picture on the Samsung is outstanding, ease of setting up was great. Love this Tv.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
Good for price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture, easy to operate, but has a very slow UI and the frame rates on some video games are terrible. It can’t keep up with the fast movements on screen. Can be fixed in settlings, but not an easy task.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
EXCELLENT PICTURE !! CRYSTAL UHD IS TOP NOTCH.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent SMART TV. Our bedroom tv wifi died, so no Netflix or APrime.. The Vizio (my first) was a disappointment as it was less than a year old when the wifi died. Tried updating...etc, to no avail. So I was going to buy another Sony like the 75" and the 55".. both 4k and amazing pictures. But there wasn't a Sony available in the 50".. so I settled for the Samsung, which is one of my favs also. Unbelievable picture! My wife even noticed.. ;) LOL.. So I would highly recommend this TV. OH,, and the price was way low for the quality
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Outstanding quality at a great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding picture and prices keep dropping on these models as newer models hit the market. The result is a great value that i would recommend for anyone budget conscious.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family is thrilled with the new purchase. Picture, Sound and installation was very smooth. So far the features are easy to use.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for my bedroom. its light weight and easy to set up. it has a clear, beautiful picture and great sound! I also love the free Samsung streaming app.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 5 out of 5 stars
Great Tv. Great Price. Used in Bedroom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv for the price. It is used in our bedroom. Speakers are great. I run a fire stick instead of using the tvs apps. I do not like the remote for the tv.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV for gaming!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The kids could not wait to hook this TV up as an alternate until the gaming monitor arrives. The picture quality is amazing, the sound is awesome and setup was extremely easy.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Crystal clear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv for my father-in-law, since he was watching an old floor model colored tv and the people on the screen were basically green. lol! He loved it! The picture quality was crystal clear and the bigger screen really helped since he has cataracts and does always see things clearly. He has not stopped thanking me since i surprised him with it. At 70 years old, he is getting used to the apps but the remote has quick buttons to things like Netflix so that really helps. Excellent buy at a reasonable cost.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Got a Great Deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color and sharpness of the picture for this TV is amazing. It was very easy to set up and the remote is very simple. Great for gaming and watching movies.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Nice tv for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was supposed to be an updated version of the 7100 but they removed some features that are on the 7100 , like different sound applications like theatre rock movie and so on. They also removed some color options . And the Samsung tv plus doesn’t work as well as it did on my old 7100. And my last complaint is that it won’t connect to SmartThings now I don’t know if it’s because I had the 7100 connected to SmartThings and it worked great by the way, Now apps work great the picture is beautiful and the remote is great and it has Netflix and Amazon buttons I love this tv despite the Forementioned things pointed out I only noticed them because I had the previous model this tv is well worth the money especially at this price
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Crew House
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is consistent quality across all their TV's. Good picture quality, good sound, easy to set up and operate ... love this TV
I would recommend this to a friend - Pros mentioned:Color
Rated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has excellent clarity and color. Very light and easy set up. The speakers are on the bottom so you will have to use the feet/stand. Highly recommend.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great TV, Really bad remote.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the TV. It's light, was easy to set up and the picture is beautiful. I just wish that some real design thought was put into the remote. I've owned many a TV but, this is the worst remote period. The layout is terrible. I cannot say enough bad things about this remote. I went out the yesterday and purchased a $10 universal remote that works better. No back lit keys, buttons are tiny! (especially the forward, reverse, pause, and stop buttons, they are at the very bottom of the remote and so small-you have to use 2 hands, one to hold the remote, the other to push the tiny buttons),
No, I would not recommend this to a friendBrand response from Samsung
Posted .PATinREDFORD:
Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the remote design is important to us and will be shared with our internal teams.
Should you ever have questions or need help with TV features, specs, or operation, we are here to help.
1) Phone: 1-800-SAMSUNG (ask for TVs), Available 8 am-12 am EST - 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Rated 4 out of 5 stars
Well trained staff.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Employees were pleasant and knowledgeable about my confusing situation with my order. Glad they were there to help.
I would recommend this to a friend- Pros mentioned:Picture quality, Smart tv
Rated 5 out of 5 stars
Great picture with an Apple TV 4k
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing value, typically I but Vizios but I decided to give Samsung a try. Great picture, great smart integrated technology and works great with my Apple TV 4K.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to replace bad 52" in my shop. Much lighter than my tv. Has great picture. Polk sound bar connected thru optical and works as well
I would recommend this to a friend

















