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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 10265 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, easy setup, and price of the 50" Class 7 Series LED 4K UHD Smart Tizen TV. Many customers rave about the excellent picture quality and sound, with some even owning two of these TVs. The TV is also praised for its simple and quick setup process, as well as its affordable price point. However, some customers have concerns about the TV's remote control, which they find overly complicated, as well as the limited number of HDMI ports. Additionally, a few customers have experienced durability issues, with their TVs breaking down after only a few years of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 10,265 reviews
  • Rated 4 out of 5 stars

    Recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good 4k smart TV only gripes are the remote layout and sometimes the tv has an audio glitch that soft resets it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the picture and sound!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV later in the afternoon on Friday, July 31; placed the order online and picked it up curbside at the La Jolla Best Buy. Got home, set it up, set up the ROKU, a DVD Player and my daughter's Nintendo Switch. Had the weekend to enjoy it and WOW! Our family really likes it! The picture and the sound are incredible. We watched MARVEL movies from Disney+ and some STAR WARS movies - Beautiful picture quality. My daughter already enjoyed playing on her Nintendo Switch but the screen size, picture quality and sound made her gaming experience much more enjoyable. Thank you SAMSUNG and thank you Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Decent for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv about 3-4 weeks ago. So far my family and I are enjoying it as we previously had a 32 inch in our living room. I’m not a super picky person when it comes to TVs and I really just want it to be a decent picture and able to access apps. For these purposes it’s been pretty good. There was a time when it wouldn’t connect to Disney plus or Hulu during week 2 of owning it but I shut it off for a couple hours and it was working when I turned it back on. While I don’t mind the picture quality, I will say that I have to change the picture mode or brightness depending on the time of day because sometimes the blacks are so dark it’s hard to see the images.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Two years later, a great TV!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two years ago, and still going strong! A great screen for anything you watch, it's 4K ready (it's now connected to a Sony UBPX700/M) and looks great from 10 feet away from the couch. Notes: -There's only 2 HDMI inputs. Get a splitter if you have more than one game system and/or media stick -Menu/Smart system: annoying, like most TVs. However, Samsung's isn't the worst. But you should earn the ins and outs of the software menu and make it easier on your eyes! -No HDMI Audio input

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Good smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for this smart TV. Does many functions. Picture quality is very good. Audio is good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Ideal 4K TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well priced and one of the best TV OS interface. Easy to use and install. Great 4K picture clarity and speaker sound quality compared to other brands in same price range.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Overall good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV easy set up. Good picture. Bought this for my daughter for her birthday because her TV screen broke and of course the kids didn't do it. But they really like the TV and the picture is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Samsung review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV 1 month ago and really love the picture quality and sound quality. The best product for the amount I paid for it. The only downsize is the remote that is not easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Remote Sticks. Internet Difficult to Use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall TV works well. However, the Right Arrow button on the remote sticks limiting its use some, particularly when trying to use the internet. The internet (as internet) is EXTREMELY difficult to use. It's very slow and the method to enter a webpage is tedious. Literally only want to use it for the news for half an hour a day. But I end up just getting it on my phone while I wait for it to connect, and then start on the TV. A keyboard for the TV would be nice...not just for internet...but for IDs and Passwords on the streaming services.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little TV for the price. All the features of my larger 75 but at a fraction of the cost. So no sacrifice for a room where a little TV is only possible.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was originally looking at the Samsung - 50" Class NU6900 Series LED 4K UHD Smart Tizen TV based on Consumer Reports reviews of TVs, but this was cheaper on open box & had more features! I was able to successfully pair my Monoprice BT-300ANC Bluetooth with aptX Wireless Over Ear Headphones with Active Noise Cancelling (ANC) using bluetooth, as well as an old wireless Apple keyboard & mouse. I've been able to do screen mirroring using my HP notebook w/ & w/o an HDMI cable using WiFi. This TV is gorgeous & sounds wonderful. I love that I can turn the screen off & just listen to music or an audiobook as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love this Smart TV! Amazing picture quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my current smart TV died, I texted my son in law to help me pick out a new one. He had just purchased this TV and sent me the link, I ordered it and picked it up curb side the next day. It was delivered to my car in less and one minute. The quality of the picture is amazing - so clear with great color and depth. It's in the bedroom so I am always in there now watching this TV. I may get a second one to replace the other smart TV in the living room that still works. This one is so much clearer, sharper and more enjoyable to watch! Get it - you will be very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    So Far So Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a smaller screen Samsung that either didn't detect the internet or constantly threw me off of it. We stream our TV and premium channels on YouTubeTV so that was a problem. This TV has a good picture and sound. It's been unable to detect the internet a couple of times this past week. I went through the troubleshooting guide/exercise and that seemed to fix it. Twice in one week has me a bit nervous though. If I begin to have trouble with this one I will return and add it to a new review. Best Buy won't accept this review unless I say whether or not I'd recommend it to a friend. I'm going to mark yes for now, but I'm not entirely sure.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So far so GREAT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so great! I’ve had this to for a little more than one month. Great picture quality and I really like the matte screen finish versus the gloss some TVs have. One big plus for me is it connects using AirPlay in addition to already having most major apps pre-installed. One interesting thing I’ve noticed is: I have a VIZIO sound bar that I had with my previous tv, and it connects via Bluetooth. For some reason it only goes to a certain volume, no higher. Otherwise a great purchase that takes away my need to utilize many of the inputs! A solid buy at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great TV for guest bedroom.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for the guest bedroom. Great picture quality approaching QLED quality with internet access and flexibility. Nice price point value fo 50 inch TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Nice features, great value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, nice features. The ease of setup was definitely a plus, and it's smart integration with my network adds an extra layer/level of performance.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Clear picture quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful TV it’s just so laggy with the remote and not my favorite interface but the picture quality is awesome otherwise.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and very easy to set up. Also downloaded the Samsung app for ease of use. Was surprised to find « Samsung TV » with additional channels to watch

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Samsng

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is good. The volume on this TV does not compare to the Samsung we had before, we have to tune volume up as high as 50 when watching HBO or other programs. Regular TV stations are fine. Also cannot connect a wireless head set so I can hear the programs better because it doesn't have an outlet for a Sony connection. It only has a digital. This TV was a replacement that Best buy offered when our Samsung stopped working which was covered by a warranty that was purchased at the time we purchased our old Samsung with a 5 year warranty.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi David,

      Thank you for purchasing the Samsung TU7000 and for your review. Your feedback is invaluable and will be shared with our internal teams.

      Thank you for the feedback regarding your request for a wider variety of inputs. The Samsung TU7000 is a Bluetooth enabled TV, which will allow the TV to connect seamlessly and wirelessly with any Bluetooth headphones.

      One possible cause for the low/inconsistent volume is the source. Some sources have their own volume control which might be set too low.

      Auto Volume is a feature on Samsung Smart TVs that helps to avoid volume fluctuation when changing between channels or sources on the TV. Go to: Settings > Sound > Expert Settings > Auto Volume = On

      You may also want to perform a Sound Test under Support > Self Diagnosis > Start Sound Test

      I hope this helps improve your audio experience. Should you need further assistance or have any questions, please contact Samsung Customer Support:

      1) Phone: 1-800-SAMSUNG / Available 8 AM - 12 AM EST 7 days a week
      2) LiveChat:  https://www.samsung.com/us/support/contact/
      3) Text HELP to 62913
      4) Samsung Members App
      5) Facebook Messenger:  https://www.facebook.com/samsungsupport
      6) Twitter:  https://twitter.com/SamsungSupport
      7) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/

      If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      We look forward to hearing from you.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    great TV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a Vizio to this bad boy and I'm so happy that I did! the quality in picture is just stunning! great color and great sound!

    I would recommend this to a friend