Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 10265 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, easy setup, and price of the 50" Class 7 Series LED 4K UHD Smart Tizen TV. Many customers rave about the excellent picture quality and sound, with some even owning two of these TVs. The TV is also praised for its simple and quick setup process, as well as its affordable price point. However, some customers have concerns about the TV's remote control, which they find overly complicated, as well as the limited number of HDMI ports. Additionally, a few customers have experienced durability issues, with their TVs breaking down after only a few years of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 10,265 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Great picture, but not simple operation.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying I have 3 other previous model Samsung TV's and love them. This one has a great picture, but almost all TV's in this price range have a great picture. They have removed most of the needed buttons from the remote, which is very un-intuitive. To set the sleep timer requires scrolling through 4 menus. Many other similar issues. It is simply extremely inconvenient to operate.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BarbaraF,

      Thank you for your feedback on the TU7000 TV. Please know that it will be shared with our internal product teams.

      If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Get this TV, you won't be disappointed

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect tv for the master bedroom. Good sound quality. Use it for my netflix or PS4. Easy to assemble and set up. Does require 2 people so be cautious of that.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it:)

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture and all the Smart Features. I had the 6 series and the 7 series has the same quality and almost half the price I paid for the the 7 series.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality picture Not sure of the volume issue where we are having to raise the volume higher than we normally would thou

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first smart TV, setup was super easy. Downloading apps is very simple. Excellent picture. Switching from apps back to TV could be a little better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awasome tv and sound would buy again .i love this product

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV - easy setup - great picture & sound!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I buy anything - I check reviews. I'll admit I'm quite a fan of Samsung - but even they have had their klunkers. I had seen reviews about difficulty setting up the TV - but I don't know if Samsung has upgraded the software since - but the TV practically set itself up once I connected it to the WiFi. This TV also was replacing another Samsung that was only about 6 or 7 years old and was still working great- just relegated to the club basement in the new house. I couldn't believe the difference between the two TVs though. The sound on this one is AMAZING and the picture is crystal clear. BEST BUY EVER!!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Does everything i need it to

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color looks great, resolution is spot on, all the ease if access for doing what i want it to, after a months of having it i love this TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent value!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally upgraded from a Samsung that I had bought back in 2008(!) Clearly so much had changed from that technology to this model. Loves: Turns on SUPER-FAST! Again, based on my previous experience with the older model, I was expecting 15 seconds before the screen came on. Not the case here - booted up quick! The picture has an almost 3D-ish effect to is; there's some 'depth' to the images now. Very clear cool! Bonus: When watching Netflix via my Xbox, the Samsung remote actually will control the menu a bit! A little unsettling at first but it's actually pretty convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love it!!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television looks very crisp and clear. Easy to maneuver thru. And best of all, once the wi-fi is connected the apps and firestick tv works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! I love the sharpness of the picture, and the sound. Easy set-up, too. Sales associate was extremely patient, informed, friendly, and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV at a great price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to give this 4.5 stars but I can’t, the only reason it didn’t get a full 5 from me is because it has some bugs to be worked out, manageable, but I’d rather not have to worry about it. When the ambient light detection is on, sometime the screen will strobe which is annoying, but if you go and turn off the ambient light detector it usually quits. Another small bug recently happened where the Amazon app wouldn’t work, I reset the TV, tried to delete the app, but nothing worked. Eventually it came back. To reiterate, neither of these were deal breakers! The picture is beautiful, the screen is a great size, and even the speakers built in are pretty loud and clear. I’d buy this one again if I had to!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Smart tv

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality tv and love how easily you can connect to all different widgets. I also like Samsung tv that’s free. Never had to pay for cable!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, Samsung did a nice job with an on screen tutorial to set it up. Wish it had three HDMI ports. Great picture and the sound is pretty decent as well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    buy something else

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ok. but it lags. the apps lag. its laggy when you start the main menu and scroll through the apps.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Three in one year.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third Samsung crystal I purchased this year . So far no problem. The purchase was fairly priced and they have worked with no flaws.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Samsung 50

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture, Short lifespan. Only lasted little over 2yrs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! Comes out so clear and the sound is amazing. Nice and thin so it’s not heavy. So easy to hook up also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Choice!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this television! Easy set up, great picture, sound and easy to operate with the other apps like Netflix, Prime, etc. You will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great 4k tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a tv for my man cave and this was perfect. Beautiful pictures and mounted easily on my wall. All my TVs are samsung so for the price this was a steal

    I would recommend this to a friend