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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 10265 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, easy setup, and price of the 50" Class 7 Series LED 4K UHD Smart Tizen TV. Many customers rave about the excellent picture quality and sound, with some even owning two of these TVs. The TV is also praised for its simple and quick setup process, as well as its affordable price point. However, some customers have concerns about the TV's remote control, which they find overly complicated, as well as the limited number of HDMI ports. Additionally, a few customers have experienced durability issues, with their TVs breaking down after only a few years of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 10,265 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    High Quality Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Samsung TV...it has an excellent picture with quality UHD. The smart features are also top notch. Plan to buy another one to put in my home gym.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture for an entry level tv. Fairly fast response when changing channels. Good value, Set up was a little cumbersome. Wish the remote was lit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    50 Inch 4k UHD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K UHD is an awesome picture. Product was easy to unbox, can add apps on the fly. Updated the firmware automatically, and practically set itself up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Love the TV, hate the remote

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with my TU7000 TV purchase overall. I’m happy with the picture quality and the sound. I’d have to say that I’m somewhat disappointed with the smart functionality. I don’t like the fact that I can’t customize the “home” view by removing apps that I’ll never use. Evidently there are licensing issues which prevent this, and probably advertising revenue that pays for the “free” Samsung TV content. What I strongly dislike however is the “smart” remote supplied with the set. I believe that it could benefit from a full redesign. The overall size of the remote could be made larger, buttons could be eliminated and those remaining could be made larger. I tried using it as a universal remote to control my home theater receiver and the Blu-ray player connected to that and didn’t like the functionality. I actually played around with that for weeks without being totally satisfied. The buttons are too small in my opinion and we were constantly getting unintended consequences from its use. Here’s the solution that I ended up with: plugging my Roku + stick into the TV and using their UI and remote. In fairness, and by way of full disclosure, we were using that setup in the non-smart TV that this Samsung replaced (Sony Bravia), so there is admitted factor of being used to it, but that’s literally what offered the best user interface and functionality for the use of our family. When I first connected it to the set I couldn’t use the power and volume controls for the set but after resetting the device and reinitializing for a new TV everything worked as expected.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      im53773:

      Thank you for purchasing the Samsung TU7000 TV and for your review. Your thoughts regarding the remote are important to us and will be shared with our internal teams.

      Please know that you can customize the Smart Hub by removing apps from or adding apps to the home screen. You can also rearrange apps to your liking.

      Simply select an app, press & hold the Enter key. You will see a popup menu with options to move or remove it.

      Should you ever have questions or need help with TV features, specs, or operation, please contact Samsung Customer Support for help.

      1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Picture quality, Smart tv

    Rated 4 out of 5 stars

    excellent tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this tv in our kids game room, the size is amazing for the price, picture quality is nice and vibrant. The smart tv features are super easy for all my kids to use without any help.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really clear, great TV. The controls are a bit slow sometimes but it's overall a good TV for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality for the price. Setup was quick and easy. I would definitely recommend getting external speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great TV for a great price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great quality, great price. Such a deal and Samsung is the best hands down.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    AMAZING TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv for a great price, on startup it linked to my Samsung phone and was very user friendly and easy to setup and use. Picture quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal on this smart tv. Awesome picture can not ask for more. I mean that is what you get from Samsung, good price and excellent quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Gorgeous Picture.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a fire stick to this smart tv has been more interesting than I would have thought. The TV is very nice, with excellent features. The volume is no issue at all, and the sound is more than fine for my office. Only a couple minor issues. The remote is adequate, but I wish it felt a little more sturdy. Also I wish there was a way to remove some of the apps from the smart center. Like Apple tv and the included Samsung channels. I would just like a little more control. However, I would definitely recommend this TV. The picture and features make up for petty issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    VINNY1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and so clear. I love to watch the sports as I feeI now I am on the basketball court or was attending the Superbowl. Easy to put together

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is great. The apps that are included are easy to use. It makes it simple to watch things that before we could only stream on the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and sound quality are just great. You will not be disappointed with this tv. The price is more than fair. Oh, I have already ordered another one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Great TV if your on a budget.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is really good quality, I haven't had any issues, it is a smart tv so you don't need any streaming box or anything. It is 4k with Tizen software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mom to use in her new apartment. 50” was a great size for the space. Can’t go wrong with samsung tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Reliability

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung’s TV looks great and works wonderfully. My dad had strict brand and specifications for getting a TV and this one fit the mark well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Bedroom tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a great picture. Easy to set up. Great sound and colors. We have always purchased a Samsung TV. Never had any problems with one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Clear picture, easy to use smart functionality. Make sure you let the software update when you first start it up as it really improved the overall performance

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love this tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this tv is great we got if for a moveable tv to put out onder or canopy at the lake in good weather , its. great and easy to set up and the picture is fantastic

    I would recommend this to a friend