Customer Ratings & Reviews
- Model:
- UN50TU7000FXZA
- SKU:
- 6401738
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, easy setup, and price of the 50" Class 7 Series LED 4K UHD Smart Tizen TV. Many customers rave about the excellent picture quality and sound, with some even owning two of these TVs. The TV is also praised for its simple and quick setup process, as well as its affordable price point. However, some customers have concerns about the TV's remote control, which they find overly complicated, as well as the limited number of HDMI ports. Additionally, a few customers have experienced durability issues, with their TVs breaking down after only a few years of use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Picture quality
Great Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, easy set up. Connects and sets up in minutes and picture is crystal clear.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Samsung User
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my tv great picture quality very good price I'm very happy. The service in the Skokie store was very good
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Samsung 50 inch Class 7 series
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was exactly what I wanted...it has a good picture and is easy to use
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Cool cool cool.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV OS is smooth, nice picture, easy to use. Much better than the Samsung TV I returned
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my Mother In Law. She loves it. Beautiful picture and easy to set up.
I would recommend this to a friend James B
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is the only TV I buy with exception to Sony. I like the TV
I would recommend this to a friendGood tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job. I had many Samsung tvs and they tend to break after 2 years, but I'm used with how to navigate the tv. Sound can be better.
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, picture quality and very easy to setup. Very pleased with the service I received from your staff.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
The Samsung 50” 7 Series has excellent features!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It displays a crystal clear picture and sound. It is truly a “smart” TV and was easy to set up. Love it to pieces!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
New TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great out of the box with a perfect picture. Easy to set up and so far I have not had any complaints.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Better than advertised!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is better than advertised! Picture is GREAT, sound is GREAT, easy to install! Totally worth every penny.
I would recommend this to a friend - Pros mentioned:Picture quality
Very good TV for a very good price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good tv. Good clarity and sound. All the applications load without any lag and work smoothly. This is connected to the internet with WiFi and works well in this setup. I have it wall mounted and it looks great! The only small thing that I have noticed that annoys me a little bit is that the tv makes clicking sounds once it is turned off. The clicking sounds don't happen all the time, but when it does happen they subside after a couple of minutes.
I would recommend this to a friend - Pros mentioned:Picture quality
Extra equipment needed for voice on this model.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a great picture and very good sound. It's advertised with Google Assistant and Alexa, this is the 7000 series, those two services are not available as voice guides or input without additional equipment, it's for the 8000 series up according to Samsung, which I spoke to about this over the phone, as I wanted to use Google Assistant with it. I would give 5 stars for this if it weren't for that. But it's a nice TV.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
A great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture and easy to set up and operate. Also on sale for an excellent price.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Crisp picture
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture. Easy to use remote. Consistent and dependable.
I would recommend this to a friend - Pros mentioned:Picture quality
50" is alright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice TV. I was able to custom adjust the picture to the way I like it. The only drawback is the TV turns on to show the Apps. instead of the channel identifier. I was able to order an adaptor to hook up my Wii. I was able to place the feet on the TV and place it on the mantle by myself. Since the 55" had to be picked up at the store, I chose this 50" TV. I have become accustom to the smaller screen. Everything is good so far.
I would recommend this to a friend Tving
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is mt second tv from Samsung and I love it. Nice picture resolution.
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow amazing tv great picture quality, and very light and easy to move around. Smart tv with lots of apps.
I would recommend this to a friend My open box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought item as open-box, the tv is in perfect condition. This tv provides a quick easy viewing experience.
I would recommend this to a friendAvoid Samsung TVs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this TV, you will be replacing it very quickly. I originally bout the previous version of this TV in 2020 but within one week of having it, weird black lines began showing up on the screen. I thought to myself “okay I will just get the newer version and I’ll be good.” Boy was I wrong. The TV worked decently for 2 years exactly before randomly black screening 1 day after my geek squad protection ended. Needless to say I will not ever be purchasing another samsung tv
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi CoriK,
I'm very sorry to hear that your TU7000 TV is having issues. Please know we are here to help.
If your TV has a black screen even when it's on, it's quite possible it could actually be your external device and not your TV. Please try these troubleshooting steps for your blank screen issue:
1. Press the Home button on the remote.
If the menu appears, the TV is powered on but is either not on the correct source or not receiving a signal.
If the menu does not appear, the TV may be having power issues.
Check the red standby light, a little red light at the edge of the TV that you aim the remote at. In normal use, the red standby light is on when the TV is off (indicating the TV is on standby), and the red standby light is off when the TV is in use (or doesn't have power).
2. Confirm that the TV is set to the same source as the external device.
For instance, if your cable box is connected to HDMI 1, set the TV source to HDMI 1.
If the TV is set to the correct source, but there is still no image, unplug and reconnect the AV connections one cable at a time from both ends of each cable. If there's any damage to the cable, it will need to be replaced.
After reconnecting the external device, please turn it off and back on.
3. Test the HDMI cable.
Some TVs have an HDMI cable test. Some models only have this test after a software update, and older models do not. If your model does not have this test or is not connected by HDMI, skip to the next step.
The test is designed for HDMI cords less than 6 feet long and may not give accurate results on longer cords.
To perform the test, make sure the TV's source is still on the HDMI setting for the cable you want to test, and then navigate to Settings > Support > Self Diagnosis > Signal Information > HDMI Cable Test > Start Test.
If the test says the cable is bad, replace the cable. Service is not required.
4. Test different external devices.
The final thing to rule out is the external device you're using. Try connecting a different device or using a different source port.
If the TV can display a picture in any other setup, then you've ruled the TV out as the cause of the issue. Keep trying various setups until you identify the device or cable that is not working and troubleshoot or replace it.
The TV will need service if the issue persists after these steps. Please get in touch with us so that we can better investigate your issue. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor