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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1719 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, ease of setup, price, sound, and user-friendly features of the 50” Class CU7000 Crystal UHD 4K Smart Tizen TV. They appreciate the clear and sharp picture, simple setup process, affordability, great sound quality, and user-friendly remote control. However, some customers have concerns about the remote control's lack of user-friendly features, Wi-Fi connectivity issues, limited size options, and speaker quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,719 reviews
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    It's worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv will purchase it again easy to use and set up the volume for my ears is no more than 35 tv is really good. I will get a sound bar to help preserve the sound though.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Samsung 50

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV for my bedroom. Easy setup and nice clear picture. I would have preferred a remote that would have numeric keys otherwise an excellent TV for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Excellent TV for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is a great value. The new interface is amazing compared to the TU7000. The new low profile remote is similar to the CU8000. Unfortunately, it is not a voice remote. However, the picture quality is great for the price minus peak brightness.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new tv is excellent. Easy set up. Purchased for my father and he was surprised at how clear the picture is and how easy it is to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for the family room, great picture and easy to set up, especially if you have the smart things app

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my daughters room. Setup was easy, and it fits perfect on the rolling stand i purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Good for price, crappy remote.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice television, especially for it's price point. Pretty easy to set up. The remote kind of sucks and it is really unintuitive to use though.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Can download any entertainment apps or streaming service. Remote is small. Sound and display quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great pitcure, bad remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has a great quality tv and pitcure. The remote is terribble and not enough buttons, not intuitive, and does not allow for a "previous channel" option. I've searched the internet for ideas, but none of them work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love my Best Buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price picture perfect and easy to navigate

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Amaya

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture. Very easy to adjust and seek apps. I have an 84 inch as well and Samsung cannot be beat !

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great TV for a great price !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to upgrade the 32” Samsung tv in my bedroom . Very happy with the quality . Highly recommend ! Can’t beat the price !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung 50 " tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a nice picture easy to add apps. With every year samsung improves there products. I am very happy with my purchase. And with the best buy where I purchased it .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, sound is ok, probably will add a sound bar, Samsung tv app has some really good channels, and was easy to set up and connect to wifi. was a great purchase,

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Awesome smart tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my first smart TV that I have ever had, so it definitely took me some time getting used to it. Once I got the hang of everything though, it was all smooth sailing. I didn’t even realize when I purchased the TV that as long as I have Internet, I get live TV with samsung tv plus! The only thing that does annoy me is that the paramount app doesnt seem to work but that is at fault of paramount because all other streaming sites work. Definitely would recommend the samsung smart tv!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Julia,

      It's great to hear you are enjoying your new Samsung CU7000 TV with 4K picture quality. To help resolve the issue with the Paramount Plus App, I recommend running a cold reboot on your TV. There are two ways to do this:

      1) Using the Remote: For most people, the easiest way is to hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
      2) Using the Plug: If you do not have the remote, unplug your TV from the wall outlet or surge protector, leave it unplugged for 30 seconds, and then plug it back in.

      Next, I recommend ensuring the Paramount Plus app is up to date by going to “Apps” on your Smart TV and selecting “Settings” from the top right corner. Next, select the Paramount Plus app and select "Update," if available.

      If the issue persists or if there is no Update available, we will try deleting and reinstalling the Paramount Plus app. To do so, navigate to “Apps” on your Smart TV and select “Settings” from the top right corner. Next, select the app. Finally, select Delete, and select Delete again to confirm.

      Then we will reinstall the app by returning to “Apps” on your Smart TV and selecting “Settings” from the top right corner. Click on “Paramount Plus” and then select “Reinstall.”

      Also, please ensure you are running the latest Firmware update. Go to Settings> Support> Software Update.

      I hope these tips help you enjoy your new product.

      You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my best purchases at Best Buy!! Sound quality, picture, and brightness is great! Would highly recommend purchasing this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv great picture great price. I would purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Love Samsung.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a loyal Samsung customer. My 4th phone and my 5th TV. This one did not disappoint. Nice features and great picture. I am even happy with the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great lower cost TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV so far. I have only had it for a few months. Works great. Easy to set up. Picture is great and has good sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Well Worth the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy Samsung TVs because I have had excellent service from all of them that I have purchased. This particular one if no exception. It is not my primary set but is in my basement and is used when I walk on my treadmill. At first I was not completely;y happy because the picture was not as sharp and I thought it might be but then I found the picture setting was set to "ECO", I promptly set it to "Dynamic" and not the picture is bright and beautiful.

    I would recommend this to a friend