Customer Ratings & Reviews
- Model:
- UN50CU7000FXZA
- |
- SKU:
- 6537418
Customer reviews
Rating 4.6 out of 5 stars with 1715 reviews
(1,715 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, ease of setup, price, sound, and user-friendly features of the 50” Class CU7000 Crystal UHD 4K Smart Tizen TV. They appreciate the clear and sharp picture, simple setup process, affordability, great sound quality, and user-friendly remote control. However, some customers have concerns about the remote control's lack of user-friendly features, Wi-Fi connectivity issues, limited size options, and speaker quality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, good picture. Good value for the price. We use it as a basement TV in the kids playroom.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of my best purchases at Best Buy!! Sound quality, picture, and brightness is great! Would highly recommend purchasing this TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent replacement for my old Samsung 48 inch.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our 10 year old Samsung 48 inch TV's picture went out and I needed to find a replacement quickly. I definitely wanted to stay with Samsung and noticed this 50 inch at a great price. So I ordered it from my local Best Buy and picked it up fast. What can you say? Excellent picture, clarity and motion!!!! Fits perfectly in our bedroom. If you are looking for an excellent TV with a great price/size, then look no further. This is the Samsung TV for you!!!!!!
I would recommend this to a friend Rated 3 out of 5 stars
Slow, unresponsive UI, irritating on it's best day
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV could have been so much better. The operating system has always been slow and unresponsive. Take, for example, setting a sleep timer. If you press the buttons too fast(which is not fast at all), the timer will change and then immediately change back(0-30-0, 30-60-30). The lag on this television makes using it an unpleasant experience. For clarity, we have tried everything from updates to resetting, and nothing makes it better. It is just slow. Either a poorly coded UI or not enough computing power to do the job. That said, the picture quality is fantastic.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great lower cost TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV so far. I have only had it for a few months. Works great. Easy to set up. Picture is great and has good sound quality.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
New TV, Samsung Again!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grat TV to replace the older Samsung, easy to use and great color and features
I would recommend this to a friend - Pros mentioned:Price, Tv quality
Rated 5 out of 5 stars
Samsung 50 in smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv,well worth the price. Best buy has the best prices for smart tvs. For the size & price of this tv,it was a great deal.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
TV
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is great, the color contrast, make for great viewing, love the picture
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Samsung 50 " tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a nice picture easy to add apps. With every year samsung improves there products. I am very happy with my purchase. And with the best buy where I purchased it .
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Love Samsung.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a loyal Samsung customer. My 4th phone and my 5th TV. This one did not disappoint. Nice features and great picture. I am even happy with the price.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
MR.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just the right size for me. Over all color is great. Sound is great as I can hear with out my aids.
I would recommend this to a friend - Pros mentioned:Tv quality
Rated 5 out of 5 stars
Awesome smart tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is my first smart TV that I have ever had, so it definitely took me some time getting used to it. Once I got the hang of everything though, it was all smooth sailing. I didn’t even realize when I purchased the TV that as long as I have Internet, I get live TV with samsung tv plus! The only thing that does annoy me is that the paramount app doesnt seem to work but that is at fault of paramount because all other streaming sites work. Definitely would recommend the samsung smart tv!
I would recommend this to a friendBrand response from Samsung
Posted .Hi Julia,
It's great to hear you are enjoying your new Samsung CU7000 TV with 4K picture quality. To help resolve the issue with the Paramount Plus App, I recommend running a cold reboot on your TV. There are two ways to do this:
1) Using the Remote: For most people, the easiest way is to hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
2) Using the Plug: If you do not have the remote, unplug your TV from the wall outlet or surge protector, leave it unplugged for 30 seconds, and then plug it back in.
Next, I recommend ensuring the Paramount Plus app is up to date by going to “Apps” on your Smart TV and selecting “Settings” from the top right corner. Next, select the Paramount Plus app and select "Update," if available.
If the issue persists or if there is no Update available, we will try deleting and reinstalling the Paramount Plus app. To do so, navigate to “Apps” on your Smart TV and select “Settings” from the top right corner. Next, select the app. Finally, select Delete, and select Delete again to confirm.
Then we will reinstall the app by returning to “Apps” on your Smart TV and selecting “Settings” from the top right corner. Click on “Paramount Plus” and then select “Reinstall.”
Also, please ensure you are running the latest Firmware update. Go to Settings> Support> Software Update.
I hope these tips help you enjoy your new product.
You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Well Worth the Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only buy Samsung TVs because I have had excellent service from all of them that I have purchased. This particular one if no exception. It is not my primary set but is in my basement and is used when I walk on my treadmill. At first I was not completely;y happy because the picture was not as sharp and I thought it might be but then I found the picture setting was set to "ECO", I promptly set it to "Dynamic" and not the picture is bright and beautiful.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent TV, Excellent Value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 55” smart TV by Samsung was easy to setup. I just imported my settings from my main TV and a few minutes later all of my apps and subscriptions were populated and ready to go. Also, I really like ths Samsung TV app tons of channels that you normally would have to pay a subscription to watch for FREE. It even has a tv guide similar to direct tv. I’m very happy with the purchase.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
50” Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money this is a very nice high quality TV. Picture quality is fantastic and setup is very easy. Excellent for gaming.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Loyal Samsung TV Fan
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Samsung TV with great pix! My husband had no trouble hanging it on the wall. Streams Spectrum well with no additional cost to set up an additional TV!!!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
DO YOURSELF A FAVOR AND BUY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crisp quality, crystal clear display. Super easy to mount up on a wall. Love the fact that this is a smart TV, the features it brings is awesome for the price
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great tv!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this tv to sit outside on our patio and couldn't be happier. It has a great picture quality and the tv was very easy to set up. Highly recommend!
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and the quality for the tv sound good picture
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great Streaming TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great smart TV that handles streaming platforms easily as expected. Normal Samsung, solid picture quality and easy set up and integration.
I would recommend this to a friend







