Customer Ratings & Reviews
- Model:
- UN50CU7000FXZA
- |
- SKU:
- 6537418
Customer reviews
Rating 4.7 out of 5 stars with 1719 reviews
(1,719 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, ease of setup, price, sound, and user-friendly features of the 50” Class CU7000 Crystal UHD 4K Smart Tizen TV. They appreciate the clear and sharp picture, simple setup process, affordability, great sound quality, and user-friendly remote control. However, some customers have concerns about the remote control's lack of user-friendly features, Wi-Fi connectivity issues, limited size options, and speaker quality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TV Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Samsung products. Purchased this tv to replace one that died and this tv works well with my other samsung products (phone, tablet) which I am able to control through these devices. Great Purchase and will recommend this brand to others
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung 50" great TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement TV for my mom which she absolutely loves. The TV she had was 7 years old and finally died on her. This picture is crystal clear and she thinks it's the best yet. Thanks
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TV quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 5 Samsung 50 Class CU 7000 Crystal, as a gift for my family, and none has any issues. Best quality on sounds, pictures, device connectivity, and easy on functions.Perfect balance between quality and price.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 4 out of 5 stars
Nice TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has great picture quality but the sound is limited. And the remote is terrible.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My second one I have nothing but love for them Easy to set up,beautiful picture. Only one issue. Samsung does not support the NBA app to allow you to watch the NBA pass ticket. I have to mirror my cell phone to the television or connect a Roku device to the television.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Pleased after purchasing a year ago
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still pleased with my television. Pictures are perfect and still perfect after one year. Good price for a Samsung tv
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
great for entertainment
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this for football season last year. I love the picture!!
I would recommend this to a friend Rated 5 out of 5 stars
Hubby’s Christmas present
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's sleek, and beautiful and goes perfectly with my Samsung soundbar
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
A Must Buy at Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding picture quality and was so easy to set up. The sound quality is out of this world as well. So clear and pure! I will purchase again when I expand to 3 bedroom for my guest to enjoy a quality television experience!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great picture at a fair price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this TV for the bedroom. The picture quality is excellent. Sound is pretty good even without a soundbar, but movie time is great with one. Overall I'm happy with this item. One downside I've encountered is occasional software glitches slowing down app loading.
I would recommend this to a friend - Pros mentioned:Picture quality, Tv quality
Rated 2 out of 5 stars
Could have been better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is good but needs better improved volume sound & more usb inputs. There were bigger TVs by Samsung & just a slightly higher price & wanted to exchange but was a hassle to have yo go back again after making a purchase of one & the tv screen was broken. Right in the middle of having to host a family event. Would have been nice to have the sale on same day the sale going on was happening. This model definitely needs a spundbar. I have other older Samsung tvs & sound is great. Thought it would have been better since its a newer version. Hopefully i win for the inconvenience, to get the bigger one that i really wanted.
I would recommend this to a friendBrand response from Samsung
Posted .Hi RudyR,
Thank you for sharing your feedback regarding the CU7000 TV with us. We appreciate your patience in having to deal with the hassle of an exchange. Regarding the volume, we recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode.
You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing tv brand!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my first Samsung tv from Best Buy 18 years ago and it’s still going strong so I decided to purchase another one for my spare room. for the price of the tv I am thoroughly impressed with this one as well! Samsung does not disappoint!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung - 50” Class Crystal UHD 4K Smart Tizen TV is a great TV so far. Picture is clear and vibrant. Sound is good with adjustable sound modes. A good buy for the money. I recommend this TV
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a lot of research I settle for this tv. It has very clear image, perfect size for my bedroom, smart TV. It's connected with Mya PC as well.
I would recommend this to a friend Rated 5 out of 5 stars
Nice TV overall
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV from my good brand, and it’s not crazy expensive, I like how slick it is, I like the remote the UI is nice, it gets a little slow sometimes, almost feels like it takes a second to react to the press of a button. I also love the fact that they have a game section It automatically recognizes your Xbox, PlayStation, Apple TV. It also show the logo of each devise that is plugged in via HDMI. And you can also stream video games in this one when you get to choose a service provider , like Xbox Ultimate Cloud Gaming, Nvidia GeForce, or Nuvia, of course, you might have to pay a subscription fee for any of those services, but the fact that you have the possibility of playing them on your TV is awesome
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Easy Delivery! Great Picture!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Great picture! My other TV, which I just boughtvabout 14 months ago, somehoq blew out, and, it was still under warranty. So, I received this upgraded version (50") at no cost (my previous size of about 43" was no longer available).
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
quality at a reasonable price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had other samsung units over the years Picture quality has always been tops. The set always turns on quickly, no warm up like some others. Over the past 30 or 40 years I cannot recall ever having to call for service with any samsung unit. The best? I think so !
I would recommend this to a friend Rated 5 out of 5 stars
Happy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and reliable tv very happy with my purchase!!
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good TV for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv for my mom. The picture quality is good for a fairly inexpensive tv, but the sound volume could be louder. The sound is clear, just not very loud even at high volume. Also, I don't think that she would have been able to navigate the initial setup without me. But she loves it!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it ! It has great resolution and graphics ! And best buy had it on a great price. I’m a sound bar person but to be honest this one has a setting to make it better and personalized that works increible with both music and sound effects from movies
I would recommend this to a friend







