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Customer reviews

Rating 4.7 out of 5 stars with 1719 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, ease of setup, price, sound, and user-friendly features of the 50” Class CU7000 Crystal UHD 4K Smart Tizen TV. They appreciate the clear and sharp picture, simple setup process, affordability, great sound quality, and user-friendly remote control. However, some customers have concerns about the remote control's lack of user-friendly features, Wi-Fi connectivity issues, limited size options, and speaker quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,719 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought many tvs in the past but Samsung, is definitely my go to now. I see why everyone raves about this brand so much. The picture and quality is immaculate!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good image quality for its price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good balance on affordability and quality overall.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    HarryZ

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is excellent, The speakers didn't give a lot of sound. I had to turn it up to about a 45 level, so I set it up to play thru my surround sound speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    The title is Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my television and all the features i would recommend it to my friends and the price was great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great smart tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, good quality, overall very happy with this smart tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My son's Game Room TV!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for my son's Game Room and he loves it! The picture quality is so amazing with his gaming system and the audio is just outstanding!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Broken after warranty expired. Was that timed $799

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv. I woke up and it was broken thought. Exactly one year after the warranty. You know with saying, its no longer covered under best buy warranty. Miraculiusly so, how am i going to pay for my tv now or feed my media appetitte. Current events? The news? My dnace showz? My whole life is messed up again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this TV. Everything is good, so far. Easy set up and great picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best television ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. It has everything included that I love and I even love the fact that I can play Xbox games without having a console. Talk about game changer.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture average sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful picture, easy to set up. overall great quality in tech and picture. Only complaint would be sound, you have to increase the volume to high number, I would recommend a sound bar for sure.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi KKD5,

      Thank you for sharing your experience with low volume. There are several volume features you can adjust, which may improve your audio experience.

      1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.

      2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.

      3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode

      Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.

      I hope these tips help you enjoy your new product. You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    50 inch TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy staff very knowledgeable! The TV is great and reasonable price. Would recommend this TV and Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and color. I love the Samsung tv channel. Now I can watch tv with an antenna and don’t need to pay for cable

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Vince

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has very good. We like the TV but we do not like the new remote. We can not choose individual channels. We had to buy another remote to have this function. This is bad planning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a great viewing experience every time I use it. Easy to find and install apps.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SAMSUNG 50" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv IS AWESOME, the picture is crystal clear and extremely bright. I had no idea how dull our old tv had become until we got this one. We absolutely love it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Bedroom tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME AWESOME AWESOME. Perfect for my bedroom. GREAT color and everything else.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Better than a Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Sony TVs for years. Lousy results, lousy customer service. This TV has a better picture, better experience than Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    it is a great product for the price...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a great product for the price... I always prefer SAMSUNG first for all my electronic, that makes it easier at home ...

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Mother's Christmas present.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Samsung TVs...necessary for the Spectrum app. Mother with glaucoma and macular degeneration needed a bigger TV so she could see it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson picked this TV for us! It is a great TV. Our last Samsung 55" lasted 3 yrs. But was ran almost night and day! Great price!!!

    I would recommend this to a friend