Customer Ratings & Reviews
- Model:
- UN50CU7000FXZA
- |
- SKU:
- 6537418
Customer reviews
Rating 4.7 out of 5 stars with 1719 reviews
(1,719 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, ease of setup, price, sound, and user-friendly features of the 50” Class CU7000 Crystal UHD 4K Smart Tizen TV. They appreciate the clear and sharp picture, simple setup process, affordability, great sound quality, and user-friendly remote control. However, some customers have concerns about the remote control's lack of user-friendly features, Wi-Fi connectivity issues, limited size options, and speaker quality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great smart tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like having all of the apps that came with it.the picture is so much better than my older Samsung.
I would recommend this to a friend - Cons mentioned:Volume
Rated 4 out of 5 stars
Can’t Complain
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality for the cost. Only thing that’s letting me from rating 5 stars is the volume. Seems to be on the softer side so with most shows it has to be turned up pretty high.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great entry model
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my kids room! Worked out well for sizing and brightness. Smart menu use was great.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Buy Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this Tv. SAMSUNG TV is always a vonus and now you can even download the Xbox Game pass app on it with out having to have a console
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is crystal clear, perfect size and great price. Very happy with this purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we needed. Great picture! Just fits in cabinet. Makes viewing much more pleasant!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung 50” tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was simple, picture is great, remote is good, no complaints at all!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
good tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good image and sound I loved it very happy 50" is spectacular for my room
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
SAMSUNG TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clarity for this TV is awesome if adjusted properly. Navigating the remote is easier. Love this TV...
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect picture and sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very satisfied with the picture and sound quality of the Samsung TV that I purchased from Best Buy.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great TV for the money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, install, and enjoy. Standard mounting bracket allowed me to use ancient wall mount I had in the garage. lol
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
My Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the short time that I've had this television every thing is working find so far! We're enjoying the picture quality!
I would recommend this to a friend - Pros mentioned:Color
Rated 5 out of 5 stars
WOW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent resolution. The colors are vibrant. The sound is a little low, but I'm hard in hearing.
I would recommend this to a friend - Cons mentioned:Remote control
Rated 4 out of 5 stars
Samsung CU 7000 TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote takes some getting use to --it is very small and black with no lighting or back light so it is a little less convnenient in a dim lighted room.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Super Amazing TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love the graphics and the size is perfect for my room. 100% would definitely recommend this TV to everybody.
I would recommend this to a friend - Cons mentioned:Remote control
Rated 3 out of 5 stars
Smart TVs function
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model of Samsung TVs is complicated and difficult to be use by people who don’t have experience with digital and computerized items. People such as older adults or people who have no experiece managing computers wouldn’t be able to use this kind of smart TVs. The remote control is also difficult to use because it has no numbers which most people are used to use and the way of how the buttons or options to operate it are kind of confusing to be use too
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Lolis,
Thank you for sharing your experiences with Samsung's 50" CU7000 TV. I am sorry to see that your out-of-box experience has not been ideal. Your user experience is very important to us, and we value your feedback. To learn how to take full advantage of your new TV you can download the full user manual by following the steps below:
1) Visit the product page of the 50CU7000F on Samsung’s website
2) Click “Support” below the TV name - this will take you to the bottom of the web page.
3) You will then see 2 options in grey boxes: User Manual and Warranty.
4) Click “Download” under User Manual & agree to the terms – the full User Manual will then begin downloading!
From here you will be able to save your manual to your computer for later use. This will detail how to use your TV's settings and remote control.
If we can help with anything else, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
LOVE MY NEW TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a sharp, clear picture. Easy set-up and uncomplicated remote. Love my new TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv! It is so user friendly and the colors on it are amazing! If i had one negative thing to say, is that it could be louder.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality sound is not the best but picture quality is great
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture low volume
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice picture, good value, the sound volume is low I have to turn the almost all the way up on the movie channels.
I would recommend this to a friend







