Customer Ratings & Reviews
- Model:
- UN50CU7000FXZA
- SKU:
- 6537418
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, ease of setup, price, sound, and user-friendly features of the 50” Class CU7000 Crystal UHD 4K Smart Tizen TV. They appreciate the clear and sharp picture, simple setup process, affordability, great sound quality, and user-friendly remote control. However, some customers have concerns about the remote control's lack of user-friendly features, Wi-Fi connectivity issues, limited size options, and speaker quality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
james o'connell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good quality picture and working well at this time.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture for the price point Easy to use.
I would recommend this to a friend - Pros mentioned:Picture quality
Lg one of my Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it clean pictures And good quality Perfect sound
I would recommend this to a friend - Pros mentioned:Tv quality
Samsung Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv quality is good. Only the sound is not as loud. But other than that really good.
I would recommend this to a friend - Pros mentioned:Price
Smart tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product for price my sons love their new tv
I would recommend this to a friend Dazed and confused
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice tv, but a little hard set all the features. The reason for in the middle of the road was on the delivery. I was told between 9-5ish, well around 9pm after calling Best Buy, the poor woman was all apologetic and that there was a problem was with the delivery company they use (that company never called to set things up for delivery)The problem i was having at the time was there was no one going to be around receive it. And i think i was informed that they had left it on my front door and we have a tremendous amount of foot traffic as vehicle traffic Then i needed to contact someone that has a key and was willing to get the tv inside (it was very cold out and threatening to rain. this was all happening during a family wedding that was about an hour from my home, They were very lucky that someone did not take as it was very large with a picture of the tv on the box.
I would recommend this to a friendBrand response from Samsung
Posted .Hi CharlesC,
I'm very sorry to hear about the issues you experienced during your Best Buy delivery. Please know you are leaving a review for the CU7000 TV, not the service provided by Best Buy.
Should you ever have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
- Pros mentioned:Picture quality
Worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the price. Decent size for a place that isn’t that big.
I would recommend this to a friend Upselling UHD on Samsung????
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales person was great. Someone carried it to my car. It fit right in. I turned it on and a notification came up that it was $3 or more to get UHD. Otherwise I was relegated to something lesser. I like the TV but am not happy about some BS upselling me to get UHD. My other Samsung and my TCL have a far better resolution.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AlanL,
Thank you for letting us know about your experience with the CU7000 TV. The TV will upscale any content sent to it as best as possible. The closer your content is to 4K, the better the image will look on the screen. To better understand what service you are referring to, please reach out to us. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
A very good experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only good words regarding my purchase with Best Buy. The gentleman that, help me on the day of purchase, was outstanding, knew the products, and was just over all very helpful. I would recommend Best Buy to a friend.
I would recommend this to a friend- Pros mentioned:Price
Good for the price point
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good mid tier TV but don’t expect it to perform beyond it’s price. Good for the money.
I would recommend this to a friend - Cons mentioned:Remote control
Samsung 50" TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, not too sure about the Remote, but more to learn, I guess.
I would recommend this to a friend Modernization
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am old enought to remember when no one owned a tv. I finally entered the 21st century with my first big screen tv! I love it and am pleased (and a bit surprised) that I judged which size to get perfectly,
I would recommend this to a friend- Pros mentioned:Picture quality
New big screen TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new big screen TV. Has a nice, clear picture . No issues at all!
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 50"CU7000 Chrystal Smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is excellent. Sound quality does leave a bit to be desired.
I would recommend this to a friend Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is crystal clear screen. I stream movies most the time, and this tv was made for it. The sound quality is okay, but not the best (I have to buy a sound bar to hear a little better). Over I’m satisfied with purchase.
I would recommend this to a friendAwValdosta
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Being used as a 50" 4k Monitor for a 4k 8Ch Surveillance system, but also have it internet ethernet wired & ant connected for tv streaming. Multi purpose. 50" size better for viewing cams in a large living room area. Excellent picture!
I would recommend this to a friend- Cons mentioned:Volume
Slimy….yet…..satisfying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv but the volume sucks most times it’s turned up to 70 so we can hear it properly
I would recommend this to a friend - Pros mentioned:Tv quality
Title?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it fully complete, with batteries. For such price nice quality
I would recommend this to a friend Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv! Surpassed my expectations which were high. This TV has changed my life. I am older/retired. Add my boredom is gone my TV offers so many different aspects that I never knew about.
I would recommend this to a friendGreat tv overall
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Budget tv with amazing screen colors! If your are looking for a not too expensive tv with the newest technology this is a good option.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Gabby,
Thank you for your purchase and review of the CU7000 TV. I'm happy you are enjoying the 4K picture quality, no matter the source!
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Advisor