Customer Ratings & Reviews
- Model:
- UN50CU7000FXZA
- |
- SKU:
- 6537418
Customer reviews
Rating 4.7 out of 5 stars with 1720 reviews
(1,720 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, ease of setup, price, sound, and user-friendly features of the 50” Class CU7000 Crystal UHD 4K Smart Tizen TV. They appreciate the clear and sharp picture, simple setup process, affordability, great sound quality, and user-friendly remote control. However, some customers have concerns about the remote control's lack of user-friendly features, Wi-Fi connectivity issues, limited size options, and speaker quality.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great TV for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We walked in and were greeted by a super friendly sales guys (I cannot recall his name). After looking at a few other options, we kept coming back to this one. For the price, you just can't beat it!
I would recommend this to a friendRated 4 out of 5 stars
Very pleased
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a Samsung tv about 10 years ago and was mostly pleased with it except for the remote. It was very flimsy and broke from falling of the couch shortly after I bought it. This newer model remote is much sturdier and easier to navigate with.
I would recommend this to a friendRated 5 out of 5 stars
Great TV at a great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had a great experience with this TV so far. The Samsung Tizen experience has been so much better than other smart TVs we’ve used in the past.
I would recommend this to a friendRated 4 out of 5 stars
Beautiful display - sound could be better
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful displays and a major upgrade like I have never experienced before. One drawback is the sound which isn’t really high enough when I’m watching movies. Works great for games though. Remote is a little too sensitive too.
I would recommend this to a friendRated 5 out of 5 stars
Great purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great TV and I love the large size! I am so glad that I bought it! Always the best from Best Buy is what I have found out since dealing with you.
I would recommend this to a friendRated 5 out of 5 stars
Second wall mounted TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went in looking for a 45" TV and left with one a little bigger, a much better fit for my space making it an excellent addition to my new home.
I would recommend this to a friendRated 5 out of 5 stars
Amazing Screen for my room!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV! It took a long time for me to choose the right screen for my room and the staff really helped me! Great screen with absolutely amazing quality.
I would recommend this to a friendRated 5 out of 5 stars
Kids and parents friendly.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our kids love it, has all they like to watch and for us is great to have them watch their videos on a tv, this way we can watch together.
I would recommend this to a friend- Cons mentioned:User interface
Rated 3 out of 5 stars
Meh
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.picture is nice but samsung interface is pretty annoying.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Wonderful Experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful experience. Received help with choice based on need and desired features. Explained the tecnology and answered all questions. Will be my number one choice for further purchases/
I would recommend this to a friend- Cons mentioned:Remote control
Rated 3 out of 5 stars
Nice picture and sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was a replacement for a prior model still under warranty. I liked prior model better, as I don't care for not having actual numbers on remote to select channels with. Other than that it seems to be ok so far.
I would recommend this to a friendBrand response from Samsung
Posted .Hi DianaB,
Thank you for your feedback on the CU7000 TV remote. Please know your words will be shared with our internal teams.
If you are not happy with the provided Samsung remote, you do have a few options. First, the remote used with your previous TV will likely work with your new TV, or you can pair it with a third-party remote. You can also control your TV with your Android or Apple device via the Smartthings app.
I hope these tips help you enjoy your new product.
You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Rated 5 out of 5 stars
Samsung is the way to go!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is all I will buy from now on. Big difference and quality compared to other brands I have at home.
I would recommend this to a friendRated 4 out of 5 stars
Not a fussy TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s loaded with apps, and features. Every device is detected and will be install. Audio is good. Picture quality is fine. It’s worth the amount I paid for it. The remote is small and might be easy to lose.
I would recommend this to a friendRated 5 out of 5 stars
Great smart tv
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. I’m a fan of Samsung products, so this was an easy decision.
I would recommend this to a friendRated 5 out of 5 stars
Samsung 50 inch! I want the gift card!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for the wife cause she was jealous i bought myself a TV. She loves it and couldnt be more happy with it.
I would recommend this to a friendRated 5 out of 5 stars
Perfect tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10/10, This tv is awesome for its price, I also love the game mode. With the game mode your tv can become an xbox without owning an xbox!!!! I would recommend this tv to anyone looking for one
I would recommend this to a friendRated 5 out of 5 stars
Samsung tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very pleased with tv, except sound has to be on 40 to 60, depending on station. tech checked it, and there's nothing wrong with sound. Just the way its made.
I would recommend this to a friendRated 5 out of 5 stars
Best Value for a 50" 4K TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV for the price with great features. My third Samsung TV. They do not break and last forever. Very happy with this purchase.
I would recommend this to a friendRated 5 out of 5 stars
Clear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is very clear, but the changer is different from the other TV and I find it difficult to operate.
I would recommend this to a friendRated 5 out of 5 stars
Samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung stood by its 5 year warranty that I had without any problems. The geek squad was very efficient & knowledgeable in setting it up for me.
I would recommend this to a friend







