Customer Ratings & Reviews
- Model:
- UN50CU7000FXZA
- SKU:
- 6537418
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, ease of setup, price, sound, and user-friendly features of the 50” Class CU7000 Crystal UHD 4K Smart Tizen TV. They appreciate the clear and sharp picture, simple setup process, affordability, great sound quality, and user-friendly remote control. However, some customers have concerns about the remote control's lack of user-friendly features, Wi-Fi connectivity issues, limited size options, and speaker quality.
This summary was generated by AI based on customer reviews.
No manual.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally satisfied with one exception. There is very little learning material with this device. I am of the old school that you read the manual and then operate the equipment. I could go on for quite a while about that but thiis is enough.
I would recommend this to a friendSamsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase, can’t go wrong with Samsung! Samsung always meets our expectations
I would recommend this to a friend- Pros mentioned:Picture quality
Decent for the price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Image quality is good but this TV can be very slow and has a delay when pressing buttons. It doesn’t seem to have enough built in memory to handle its own software.
I would recommend this to a friendBrand response from Samsung
Posted .Hi JTex,
I’m sorry to hear about the issues you’re experiencing with a slow user interface. Please know we are here to help and have a few recommendations. First, to ensure performance is fully optimized, please make sure your TV is running the latest firmware. To do so, go to Settings> Support> Software Update. You can easily update from there if necessary.
Next, I recommend utilizing the self-diagnostic tool, which checks memory, frees unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care.
If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
Great tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great display. Low latency mode for gaming. Smart functions arent clunky.
I would recommend this to a friendBest TV - Best place to Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good TV. I ordered it and picked it up all within an hour. Great price as well. Best Buy even loaded in my car - didn't even need to ask. Great service!
I would recommend this to a friendGreat Price for the features and brand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV , works great and has great quality video and functionality with screen mirroring.
I would recommend this to a friendVery nice picture!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my 50” Samsung. I’ve installed it on my boat and even with antenna TV it comes in beautifully.
I would recommend this to a friendSame day service!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was excellent! I signed up to be on the mailing list and was able to get same day service! The delivery person was super professional and accommodating.
I would recommend this to a friendExcellent Smart TV for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Samsung Smart TV and it works incredible great. Super easy to assemble and set up. I'm happy with this product and I recommend it !
I would recommend this to a friendGreat tv!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this tv! Its perfect for what i needed. First smart tv I've owned that actually has good smart features without being extremely slow!
I would recommend this to a friendThe BEST
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. We never have any problems with Samsung products from Best Buy!
I would recommend this to a friendLow sound volume.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced our old Samsung with this one. Our only complaint is the sound quality. It's like they purposely gave it poor volume to make you buy a sound bar. Our old tv was much better.
No, I would not recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new tv all the streaming apps are amazing I’ve recommended this tv to people I work with
I would recommend this to a friendMr. Nolan Barrios
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is working fine, however we arre still waiting for word on the property damage caused by the installation.
I would recommend this to a friendA Room with a View
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase. No problem connecting to the WiFi and installing the Smart Hub. Love the return policy, but I’m keeping this one.
I would recommend this to a friendSaving apps difficult
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV first allowed me to save apps, then I tried to save a spectrum app, and Xfinity. the bar towards the top where you save them did not appear. Think about this before you buy them.
I would recommend this to a friendSuper Services
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and great people to work with. I will recommend Best Buy to all my family and friends because of the quality of merchandise and quality of people
I would recommend this to a friend- Pros mentioned:Picture quality
Terrible sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it’s an OK TV. Picture is pretty good but sound is terrible. I have to crank up the volume at times to hear it. Will be adding a sound bar. You get what you pay for.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Kimmy,
It's great to hear that you are enjoying the 4K image quality on your CU7000 TV, and we appreciate you for sharing your experience with low volume. There are several volume features you can adjust, which may improve your audio experience.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.
2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode
Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.
If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Great Value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a donation for Church event. Comments from guests were great. They sold over $800 dollars in tickets for this. Big Success!
I would recommend this to a friendYuh
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv love it. Bought about 7 months ago and I have had no problems.
I would recommend this to a friend