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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1720 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, ease of setup, price, sound, and user-friendly features of the 50” Class CU7000 Crystal UHD 4K Smart Tizen TV. They appreciate the clear and sharp picture, simple setup process, affordability, great sound quality, and user-friendly remote control. However, some customers have concerns about the remote control's lack of user-friendly features, Wi-Fi connectivity issues, limited size options, and speaker quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,720 reviews
  • Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv worth the money. Thank you very much, all the best

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Check out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing had two pixels out well I was watching it so at that point it get returned unfortunately other than that it was a very nice TV

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Redbmw45,

      Thank you for sharing your review, and we’re sorry to hear that your experience with the CU7000 TV was not up to our high-quality standards. We do hope you will give Samsung another chance when purchasing your next TV. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good TV. Only issue is that it will turn on whatever device you last used even though you may not want that option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you my tv is working great. Your help was ggrest and letting us what we would need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good picture, not so good sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall tv for the price. Only real negative is the sound. Hard to hear voices with this one and no option to enhance that like other TVs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung gaming tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in gaming. First one came in not working and the return replace was quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great shopping experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Delivered next day in perfect condition. Great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase. Would highly recommend to anyone who is thinking about purchasing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Should come with printed manual

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is abit dii]fficult to adjust to proper setings to get best picture for us. Should have come with manual. Once tuned in , picture and sound okay

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is very nice. Good screen resolution and lots of app options for any streaming needs. I was able to connect to Alexa for some functionality. Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was the easiest set up with wifi, apps etc. It prompted me and I never had to resort to written instructions. wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv i had in while. Love the game mode features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV. Best Buy was awesome at delivery and communication.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent Tv.. open Box looks like brand new. Looking for another one or a Ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time visiting the store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my SAMSUNG TV, PERFECT!!!! I will be back, I need a new washing machine!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just What We Needed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture resolution, period! Compares quite well to units hundreds of dollars more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 50" review.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have replaced several TV's thus far this year. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50” Samsung smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV. I was never really a Samsung fan but this has started to change my mind. The setup was a bit much though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Charge your delivery carrier,

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have order over 25 TVs that came in 5 different deliveries. Each time one of the TVs was damaged. Getting them replaced was hassle that the customer should not have to deal with. The boxes showed damage during delivery, either the TVscame that way from Best Buy or FedEx should not be your carrier. FedEx driver clearly didn’t care. You can contact a representative by phone , just a chat service agent. Sorry Best Buy your lucky I gave you a 3 star review.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BillM,

      Thank you for sharing your delivery experience with us. We are very sorry that you have had so many TVs come in damaged. I recommend reaching out to Best Buy directly to provide the same feedback. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    My tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely buy again and I bought this for my son and he loves it

    I would recommend this to a friend