Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 1720 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, ease of setup, price, sound, and user-friendly features of the 50” Class CU7000 Crystal UHD 4K Smart Tizen TV. They appreciate the clear and sharp picture, simple setup process, affordability, great sound quality, and user-friendly remote control. However, some customers have concerns about the remote control's lack of user-friendly features, Wi-Fi connectivity issues, limited size options, and speaker quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,720 reviews
  • Rated 5 out of 5 stars

    Highly Recommend!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all around TV. Highly recommend to upgrade your viewing needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make Mr.Franklin a manager

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jarmil Franklin is a great front door advirsor.Outstanding service is great. He make fill like family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant go wrong with bestbuy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great product from Samsung and Bestbuy support is the best there is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delighted

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Very pleased with the quality. The entire family is delighted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung - 50" UHD 4K Tve

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good, solid tv. There are audio issues with no sound coming from the ear pods - I have to turn off the tv, unplug and restart/reconnect again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Quality, Audio is pretty low!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV looks great. Only thing is the audio, noticed the audio is very low. Had to turn up the volume to 75. Luckily i have a soundbar. Does anyone else have the same issue ?

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Thank you for sharing your experience with low volume. There are several volume features you can adjust, which may improve your audio experience.

      1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.

      2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.

      3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode

      Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    My new TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV everything about it is perfect very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and set up!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV. What I loved more was the delivery, set up and the two young men that did it.. they were FABULOUS!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV, Excellent Screen Quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only pain with this TV was the screen size. Outside of that, everything else was exactly what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Resolution is great. It is the perfect TV to place in our guest room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas present pretty sure she will love it for college.. not bad price overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 50”

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have 4 of these now and they all work and look great. Very easy to use and install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 50

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased all my TV's from Best Buy. Samsung has always been my first choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent value, excellent value, excellent value ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my television purchase. The salesperson was very helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am really enjoying it! Just need to get used to it being so big. Used to much smaller tvs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy, Best Cost

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product for our bedroom TV. With BestBuy standing behind the product. Does not get better than that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. I’ve been nothing but happy with my purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As expected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far, although Home Screen is a bit tricky to get set up and it’s sometimes a bit slow to react to the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd Samsung I’ve purchased. Will only purchase Samsung TVs

    I would recommend this to a friend