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Customer reviews

Rating 4.7 out of 5 stars with 1720 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, ease of setup, price, sound, and user-friendly features of the 50” Class CU7000 Crystal UHD 4K Smart Tizen TV. They appreciate the clear and sharp picture, simple setup process, affordability, great sound quality, and user-friendly remote control. However, some customers have concerns about the remote control's lack of user-friendly features, Wi-Fi connectivity issues, limited size options, and speaker quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,720 reviews
  • Rated 5 out of 5 stars

    Best Customer Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! Tv is perfect! Samsung and has a great picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV first purchase of over 40 and it's so worth it for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    chacha

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv and I always buy my electronics from BestBuy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Cloud gaming feature is awsome. Also has PC version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is good but there was no wall mounting screw in the box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oscar and Stephen help me a lot.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it thank u, Guys. Oscar and Stephen help me a lot, explain me how to work it out .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good store experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, check out and help with loading it into our car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture and color!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say, I Love this TV!!! It was easy to assemble and even easier to hook up!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was beyond my expectations...such a crystal clear screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good little TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and navigation speed. Many smart tvs are slow but this one is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good simple tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandpa loves his new tv. Bright and loud just how he likes it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made a good purchase I love my Samsun tv it works very well with streaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY BEST IN TOWN

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying my tv I'm the envy of my harbors. I have recommended best buy to my friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv so much! Wish the tv speaker was a little louder but other than that I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a really good TV I have no problems a works great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Sound quality not the best

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is not good. Picture it pretty good and we like the smart tv feature.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Kim1984,

      While it's great to hear you are enjoying the 4K image quality of your CU7000 TV, I'm sorry to hear of the difficulties you are experiencing with the audio.

      We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode.

      You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.

      To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 4 out of 5 stars

    Good TV for Extra Bedrooms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is good, not great. Does not have as many features as the one it replaced. Not really sure why there is not a mic, but it is a good one for the bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV Purchase!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a Great Purchase for my Room!! 10/10 TV to use when you are watching movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am realy am injoying all the new free channels from samsung plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Samsung! Easy set up, screen is sharp like it was in the store. Very Happy!

    I would recommend this to a friend