Customer Ratings & Reviews
- Model:
- UN50CU7000FXZA
- SKU:
- 6537418
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, ease of setup, price, sound, and user-friendly features of the 50” Class CU7000 Crystal UHD 4K Smart Tizen TV. They appreciate the clear and sharp picture, simple setup process, affordability, great sound quality, and user-friendly remote control. However, some customers have concerns about the remote control's lack of user-friendly features, Wi-Fi connectivity issues, limited size options, and speaker quality.
This summary was generated by AI based on customer reviews.
Worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth the purchase graphics are amazing
I would recommend this to a friendTV instalation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installer did a great job getting all the wires bunched together so it looks so neat
I would recommend this to a friendShowtime
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can not go wrong with a Samsung tv universal remote works on all Samsung tvs
I would recommend this to a friendTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was very good and worked exactly how its supposed to.
I would recommend this to a friendHappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my new tv. It fits my home perfectly and looks amazing.
I would recommend this to a friendGreat TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really nice TV has a lot of new features but the gaming aspect of it is a win!!
I would recommend this to a friendSamsung Television
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Had no issues will be buying another one soon.
I would recommend this to a friendSamsung tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the sansung tvs. Good resolution comfortable remotes.
I would recommend this to a friendBuyer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love love love my new TV purchase. I will be buying more from you all
I would recommend this to a friendHappy Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues very happy, always a good product, I have 3.
I would recommend this to a friendNot the greatest TV ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price and affordable but picture quality is not good at all. It’s always dark no matter the setting
No, I would not recommend this to a friendHi Tech TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv but need better explanation of controller. Learning by trial and error is hard on me 82 year old brain
No, I would not recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, just what I needed. I enjoy using it for my movies and games.
I would recommend this to a friendExcellente TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung no falla. La mejor decisión y compra que pude tomar
I would recommend this to a friendGreat!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product! It's a great product and I'm very impressed with the quality.....
I would recommend this to a friendsamsung 5o" TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the new tv the remote control device could be a little larger and easier to read
I would recommend this to a friendGreat Smart TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Smart TV, with great smart features & great price.
I would recommend this to a friend- Cons mentioned:Volume
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is dark, sound quality is bad. TV does not get very loud when needed
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi PatJ,
I’m sorry to hear you’re not fully satisfied with the CU7000 TV’s picture and sound quality. Please try the below Settings to improve your experience.
First, let’s ensure you are running the latest Firmware Update. Go to Settings> Support> Software Update.
Next, If the colors on your TV are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings.
For darker scenes, I recommend Dynamic Picture Mode, which makes pictures brighter and clearer in bright viewing environments. Go to Settings > All Settings> Picture > Picture Mode > Dynamic.
Or you can manually adjust the Brightness by pressing the HOME button on your remote, then navigating to Settings > All Settings> Picture > Expert Settings.
You may also want to disable Power Saving Mode, which automatically adjusts the brightness to reduce the TV’s power consumption. Go to Settings > All Settings> General > Eco Solution> Power Saving Mode.
Finally, there are several volume features you can adjust, which may improve your audio experience.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.
2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode.
I hope these tips help you enjoy your new product.
You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television lives up to its standards as advertised
I would recommend this to a friendGreat TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect TV for what we needed. Great screen quality and thin bezel makes it like sleek
I would recommend this to a friend