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Customer reviews

Rating 4.7 out of 5 stars with 1720 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, ease of setup, price, sound, and user-friendly features of the 50” Class CU7000 Crystal UHD 4K Smart Tizen TV. They appreciate the clear and sharp picture, simple setup process, affordability, great sound quality, and user-friendly remote control. However, some customers have concerns about the remote control's lack of user-friendly features, Wi-Fi connectivity issues, limited size options, and speaker quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,720 reviews
  • Rated 5 out of 5 stars

    Crystal uhd cu7000

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I enjoy everything a out this TV. Would recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr J

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just okay. Picture is not stellar that’s for sure.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sr guillermo.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product really like purchase to wach movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was perfect price and size for what I needed. …

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this television!! Great price for the quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All-around a great product and purchase experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently bought. So far no problems and would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv has everything that I needed would but again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice television

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the bedroom, it's a great second TV. The remote had features that were an added bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple review, if it is samsung, you money is safe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung=100% secure Did you need more than that?!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung crystal UHD.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent samsung UHD tv, the whole family loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should, switches easily to various devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely excellent service!! Thank you so very much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Granddaughter loves it, now she can play her video games on large screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good replacement for my old vizio tv and the lighting is not so bad will proly buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic smart tv Tv remote felt fragile but it's whatever. Looks good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard time buying a TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd 50 inch TV I purchased from Best Buy in a 48 hour period. 1st set bought over phone on Cyber Monday was canceled on me without notice (out of stock), 2nd set was canceled (without notice) because Geek squad was overbooked for delivery and installation, 3rd set I just went and picked up!.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Branciforte,

      Thank you for sharing your purchasing experience. Please know you are for the CU7000 TV, not the service provided by Best Buy. We hope you enjoy your new Samsung TV!

      If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      Thanks for being a part of the Samsung family!

      ~ Samsung Advisor Samsung

  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for price but speakers could definitely be better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with our purchase thank you Pete & Joan hegel

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Son's new tv.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase easy pic up.. Customers service was excellent on pic..

    I would recommend this to a friend