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Customer reviews

Rating 4.7 out of 5 stars with 1720 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, ease of setup, price, sound, and user-friendly features of the 50” Class CU7000 Crystal UHD 4K Smart Tizen TV. They appreciate the clear and sharp picture, simple setup process, affordability, great sound quality, and user-friendly remote control. However, some customers have concerns about the remote control's lack of user-friendly features, Wi-Fi connectivity issues, limited size options, and speaker quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 1,720 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Decent purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent TV for the price and perfect for my bedroom

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 4 out of 5 stars

    na

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote no worth the batteries in them. But the TV is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great value!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great budget price for a good tv. Picture is good no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung uhd

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goos stands Clear plicture good quality good sound so far

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Nice pictures on tv. Sounds good too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too early to make final judgement.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV a month ago. It is early to make a final decision. The only issue that I can point out is that sometimes the pictures stops for a second or so, then comes back. I am not sure why it happens! The picture color and sound are fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a solid entry to mid-level TV. The smart menus can be a bit slow and delayed, but for the price, this is a great unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ms. Rebecca Sue Levin

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my Lively flip phone. With the ability to text now, I feel I'm finally in the 21th century! And my Samsung Smart TV is great as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and beautiful TV I've ever have. Easier to use and function with clear navigation by menus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my new TV best buy rocks !! I am always so happy to walkin and take care of all my electronic needs

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Frustrating settings

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the picture and sound are fine, the tv has regularly reset itself to factory settings. Highly frustrating. Doubtful id buy this tv again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DanielB,

      Thank you for letting us know about the issues you are experiencing with the CU7000 TV resetting itself to factory settings. I have a few troubleshooting steps that may improve your experience.

      First, let’s ensure you are running the latest Firmware Update. Go to Settings> Support> Software Update. Next, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.

      If you continue to have issues, please give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 4 out of 5 stars

    Would recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, had issues with it staying connected to the WiFi but once I restarted it I haven’t had any issues since. Was able to set it up by myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy sucks.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great t v but best buy sucks rocks Best Buy has horrible customer service and are completely worthless as a company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love to shop at Best buy my favorite store!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy electronic over all the price is fantastic, and the product are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easiest TV ever!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up! And I'm terrible at this. All directions spot on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 50" TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased one for the second time. Great products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great greatest great ¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it online and picked it up and I am very satisfied with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Tv purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found my purchase of the Samsung 50" CU7000 TV to be an excellent product and match for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50" TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works awesome and a Great Value! Will purchase again if needed

    I would recommend this to a friend