Customer Ratings & Reviews
- Model:
- UN50CU7000FXZA
- |
- SKU:
- 6537418
Customer reviews
Rating 4.6 out of 5 stars with 1715 reviews
(1,715 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, ease of setup, price, sound, and user-friendly features of the 50” Class CU7000 Crystal UHD 4K Smart Tizen TV. They appreciate the clear and sharp picture, simple setup process, affordability, great sound quality, and user-friendly remote control. However, some customers have concerns about the remote control's lack of user-friendly features, Wi-Fi connectivity issues, limited size options, and speaker quality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 4 out of 5 stars
Love my Samsung TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Samsung 50" Smart TV! The picture is so clear and it has so many channels included with it that I'm delaying adding any more streaming services for the time being. Not gonna lie, I'm not crazy about the remote, but I am getting used to it. I'd highly recommend this TV!
I would recommend this to a friend - Pros mentioned:Color
Rated 5 out of 5 stars
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Easy to set up and the color is amazing.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
Great TV
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, easy to use, I really enjoy the auto game and film modes. Only issue is from time to time when pulling up the quick settings there is a lag. 6+ months now and no issues.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 5 out of 5 stars
Replaced a 50" LG with CU7000
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great budget TV and has the best picture I've seen on entry level tv's. I'm very happy with the picture. I use a Roku Premiere plus to access most of the TV I watch. The remote has a definite learning curve, but once you understand it, it works quite well.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Volume
Rated 4 out of 5 stars
My replacement via BB's protection plan
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received this as a replacement through my protection plan when the old TV went up. Still haven't figured out the volume yet. I can be playing Playstation 5 with the volume at 20, and everything sounds loud as a warzone. But then when watching Netflix, I have to crank the volume to 40 or more just to hear what people are saying. Decent picture.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My last TV was on the brink so I upgraded. My first Samsung and I couldn't be happier with it. Beautiful picture, easy to toggle between apps and cable (although I couldn't sync my cable remote, because I'm not good at that). But very happy with this TV. Great picture at a great price
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best purchase for my new home
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality, excellent sound, very light in weight I will definitely buy it again
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
MOJO
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a tv and wallmount, the Samsung crystal fit the bill. Great picture at an even better price. Opened up the space i was looking for. Still exploring all the capabilities it has built in. Samsung Electronics puts out a fantastic product
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 5 out of 5 stars
Fabulous Smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fabulous budget Smart TV. Easy setup, beautiful picture and reasonable sound. I chose to add a sound bar, but IMHO it is not necessary. I would have preferred a backlit remote. Overall, for the price, you cannot find a better deal.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:User interface
Rated 3 out of 5 stars
Samsung - 50” Class CU7000
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I had known that you have to sign up for Samsung for complete functionality of the TV, I would have never purchased the TV, hence the 3 Stars. It's slower than my other TV's with ROKU which are older, I tried watching TUBI, and I get hit with adds, (not TUBI adds) because it's obviously going through Samsung to watch any Movie on TUBI. The picture is good but the TV is distracting, because of the slow response times, (no my WIFI is not the problem) the fix is going to be a ROKU unit. I have ROKU on another TV and do not have a problem with Samsung inserting adds, and there is no delay starting a Movie, in this day and age Adds are a pain in the Butt, I will tolerate two 30sec adds in a row, beyond that I either change the channel or shut the TV off.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DavidR,
Thank you for your feedback on the CU7000 TV. Your review is important to us and will be shared with our internal product teams.
I recommend ensuring your Firmware is up to date. Go to Settings> Support> Software Update.
If you are noticing slow motion times, it's possible you are describing a feature called Auto Motion Plus, which eliminates ghosting and blurring that occurs from fast-moving images. These motion smoothing settings look great on live TVs, like sporting events or parades, which are filmed at 30 frames per second. Most movies, however, are filmed at 24 frames per second and are not intended to be viewed with these features. When turned on, this causes the dreaded soap opera effect.
To Change Motion smoothing settings on your TV:
Navigate to Settings > All Settings > Picture > Expert Settings > Auto Motion Plus Settings (Picture Clarity Settings).
1. The default setting is Auto. This means the feature automatically turns on and off based on the type of program being watched.
2. Select Auto Motion Plus (Picture Clarity) to change the setting to either Off or Custom.
I hope these tips help you enjoy your new product. You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Mr.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this TV, clear pictures, sound very good. Not too big for my eyes.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung 50”
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV! The quality of the picture is perfect!!
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Remote control
Rated 4 out of 5 stars
50" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to set up, the only thing I don't like is the remote control because it does not have #'s on it so you can just key in the channel you want. He also does not have a "previous channel button" so you can switch back and forth between 2 channels
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Solid choice for a Smart TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is sharp and vibrant, and the 4K resolution really enhances the viewing experience. Easy to set up, and the OS runs smoothly with all the major streaming apps available. A solid choice for anyone looking for a reliable smart TV in this size range.
I would recommend this to a friend - Cons mentioned:Remote control, User interface
Rated 3 out of 5 stars
Good with a couple caveats
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is ok, but the price is great. Two things that made me return it. First. The interface is not user friendly. Finding apps was a chore. It was either Paramount + or Peacock that was difficult to find. I don't recall. The App store is also terrible. I'm not sure why they didn't incorporate the standard Google App interface. There's also no voice activation! The second / third being the remote. Whoever it was that came up with the idea that flicking a small bar up and down to adjust the volume and channels, should not be allowed to provide input on future hardware enhancements. I ended up returning the tv the same day I bought it. Purchased a different brand which was way over my budget.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Scooter,
I’m sorry to hear that your experience with Samsung’s CU7000 TV has fallen short of your expectations. Your feedback is very important to us and will be shared with our internal product team.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~Samsung Advisor
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Awesome tv - best bang for your buck
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, picture is crispy and the speakers alone sound awesome. I like the menus on this model as well. Ease of accessibility to literally everything.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great price and quality tv for price.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was apprehensive about buying this tv. There was no display model and there was not enough information on the box (the only down side of this purchase btw). I am a avid samsung fan and own multiple products. This purchase this TV is worth it. I haven't played games on it yet to see how well it handles them. I have little doubt that it will look anything but wonderful. Crystal clear image, beautiful colors, great resolution all around wonderful purchase. My bigest complaint has nothing to do with the tv quality but my lack of knowledge on how to navigate the features on this tv. That will change as I use it. Its something new.
I would recommend this to a friend - Pros mentioned:Ease of use, Price
Rated 4 out of 5 stars
Samsung - 50” Class CU7000 Crystal UHD 4K Smart Ti
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and seemed like a good price compared to the plasma purchased 18 years ago! Adjusting to get away from the soap opera appearance and the blackness of the dark areas was not obvious without internet searching.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Worth the purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV for my parents and it does incredibly well for the price! So much so that I ended up buying the 75" for my wife and I. It's great for watching TV and it even is decent at playing games!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great value and same day delivery with 50 inch tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Samsung tv for my daughters bedroom to replace a 12 year old 1080p tv that was too old for our household needs. It was super easy to set up and looks great with tons of apps and even an xbox cloud app. Pretty sick for under 400 bucks!
I would recommend this to a friend







