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Customer Ratings & Reviews

Your price for this item is $85.99
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The comparable value price is $429.99

Customer reviews

Rating 4.6 out of 5 stars with 435 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality, describing it as amazing, crisp, and crystal clear. They also appreciate the easy setup process, with many noting how quick and simple it was. The price point is seen as a major positive, with customers feeling they are getting great value for their money. While the sound quality is generally well-received, some users have expressed concerns about the volume not being loud enough.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 435 reviews
  • Rated 5 out of 5 stars

    customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like there service. Their products are as good and equal to no one else . Their service is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really awesome and the perfect selection for the room. Love the product and would recommend to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product at a good price. Samsung is reliable and has all options we need. And Best Buy always has competitive prices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far So good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it's been a good TV - hoping this one lasts longer than the previous one! However, Best Buy is still my go to!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughters, they love it and so I decided to buy the exact model for another part of my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    l excellent product I loved it I loved buying at best buy I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great attitude, fast professional, clean understanding for what I needed would use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Sandy Moldenhauer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a problem, they are there to help, to resolve your issues. Competent, resourceful and extremely pleasant to work with.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just under 2 years of ownership

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV looked nice wall mounted with the thin dimensions. But it died within 2 years of purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as gift for my future mother-in-law. It took her a second to get used to it, but now she’s loves it. It’s great TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV. I have it connected to my phone and my alexia. And I love the app screen.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Solar remote is ridiculous.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The solar remote must be a joke! And no place to plug in a DVD player, have to buy additional equipment. Will never buy Samsung again, My whole family thought I was kidding when I said remote was solar, Samsung just lost customers. This fact should be in big letters so people are aware. Shows where we are heading. Sad.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ThomaswR,

      We appreciate your feedback on the CU8000 TV. Please know your feedback will be shared with our internal teams. A few things to note: the Solar remote can be charged via USB-C for fast charging, or you can put it face down in direct sunlight.

      If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      Thanks for being a part of the Samsung family!

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Happy sanders

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was very good! Associates were able to help me select the tv I decided to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ☺ customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied extremely happy. Looking forward to doing business again. Store staff professional and courteous

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Remote is hard to understand. Complicated TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs an instruction guide to operate remotely. I find the remote difficult to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV and ease of use for sure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liking the samsung TV far better then the Sony ones we have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the best!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service!!! Replaced my tv with not hassle. Thank you Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pickup

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great process super easy quick in and out when purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Le93nds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Legendary. Legend. Ary. Legendary………….. 4k that’s Acts like 5k . What’s next? 6k then 7 . Then 8 ;)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased in Smyrna

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new TV. It has all the features that I want and then some!

    I would recommend this to a friend