Customer Ratings & Reviews
- Model:
- UN50CU8000FXZA
- SKU:
- 6537417
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the picture quality, describing it as amazing, crisp, and crystal clear. They also appreciate the easy setup process, with many noting how quick and simple it was. The price point is seen as a major positive, with customers feeling they are getting great value for their money. While the sound quality is generally well-received, some users have expressed concerns about the volume not being loud enough.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Samsung TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Samsung TV is terrific. Good clear picture and great sound.
I would recommend this to a friend Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great. I bought the Roku stick as well and I have no issues. The only thing I have noticed is that the sound fluctuates, within the same scene the sound will get softer then loud again. If this keeps happening, I'll have the TV looked at. Other then this sound issues, I have no other complaints.
I would recommend this to a friend- Pros mentioned:Picture quality
DLV Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No problems. Everything is good. Picture quality is good
I would recommend this to a friend - Pros mentioned:Picture quality
Mr Felix
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the way the whole picture just shows so well.
I would recommend this to a friend Second Chance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The previous model only lasted two years. Hopefully, this one makes it a little longer.
I would recommend this to a friend- Cons mentioned:Remote control
One drawback but awesome TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is awesome for the price but with one drawback. The remote control is solar power no batteries replacement.
I would recommend this to a friendBrand response from Samsung
Posted .Hi MCJR,
Thank you for your review of the CU8000 TV remote. Please know your feedback will be shared with our internal design teams.
The Solar Cell Remote can be charged via USB-C and facedown in direct sunlight.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have always had good luck with Samsung. My MIL likes this tv, which we purchased for her for Christmas.
I would recommend this to a friendGreat TV Great Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv at open box price. Will buy again in the future for another room
I would recommend this to a friendTizen TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is good for the price. The picture is not as crisp in my light a I was used to with my old tv
I would recommend this to a friendNice tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv is the lock so beautiful image, the excellent working
I would recommend this to a friendNone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Up to now I'm very pleased and satisfied with my purchase.
I would recommend this to a friendCharles
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good Tv……….. I’m enjoying every moment watching it.
I would recommend this to a friendI expected more
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dislike the fact that I cant view the tv on full screen on certains shows on netflix and samsung tv. Frustrating having a 50" tv and I cant enjot it
I would recommend this to a friendBrand response from Samsung
Posted .Hello Chinita,
Thank you for purchasing Samsung's 50" CU8000 TV. Please know that HD channels will have black bars on either side of the screen when displaying upscaled SD (4:3) content. Black bars will appear at the top and bottom of the screen when watching movies with aspect ratios different from your TV. Adjust the picture size options on your external device or set the TV to full screen.
Go to: Home > Settings > All Settings> Picture > Picture Size Settings > Picture Size
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Never trust Samsung again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV went into an endless boot loop. The main board is gone. Just over 1 year old and out of warranty. I was just about to pull the trigger on a larger screen. Glad I did not. I am disappointed as I thought Samsung was a good brand but no longer do i trust giving the name another try.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I’m sorry to hear about the issues you’ve experienced with Samsung’s CU8000 TV. Your feedback is important to us and will be shared with our product teams. If your TV is out of the 1-year Manufacturer's Warranty, you can locate a service center in your area by following this link: https://www.samsung.com/us/support/service/locations/.
Should you have additional questions or wish to troubleshoot the issue, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Submitted Service Request
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While I believe we will eventually like the new TV, it hasn't worked correctly, and we had to submit a service request. Its not yet fixed, and we are still not able to use it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi user294952,
I am very sorry that you experienced issues with your CU8000 Crystal UHD TV and are currently waiting for it to be serviced. I understand your frustration and appreciate your patience.
Should you have any issues with your TV after service is complete, please contact Samsung Customer Support. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor