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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 660 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention the excellent picture quality of the 50” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024), as well as its ease of use and reasonable price. Many find the setup process to be simple, and are surprised by how lightweight the TV is. However, some customers have reported issues with the remote control ceasing to function after a few months of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 660 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV will always be my go to!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality 4K TV at a great cost. The picture quality is amazing! This is my third Samsung TV and I have no complaints at all. I like the new remote that came with it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth the purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is a full step above my previous Samsung. I wish I could remember the memeber that helped me pick this one over an older model they had for cheaper. I really appreciate her help

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    A good choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the clear picture of my Samsung 50" Class DU7200 bought earlier this year. The sound quality is also good without need of a sound bar. For the cost I paid, I am completely satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Nice Picture / Bad for streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture. Horrible remote with big time lag at times. Need to reset tv often to get streaming sites to work

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Wisco,

      We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU7200 TV. You can check this by going to Home > Menu > Settings > Support > Software Update.

      You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care.

      If you do have the latest firmware, then you can next try a cold boot. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.

      If you need help finding these Settings, please do not hesitate to reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SAMSUNG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All we’ve ever owned have been Samsungs This one didn’t disappoint My wife’s tv in the bedroom started getting small black lines in it Black Friday gave me a great deal on this one Great picture We have a 75”. 65” and a 55” and a32” Samsungs Great quality products

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cost/benefit decision We are happy with it! Just one comment… the remote control is so simple that it takes some try and error until getting what I want

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and the picture is fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good basic TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for a secondary location. App platform has been working well. Video performance is good after you turn off some of the video enhancement settings. Speakers are on par with other entry level TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp picture. More air channels. Ease of changing channels

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV to Have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought the TV for my Grandson! The installer had excellent customer service. My Grandson said this this a Great TV for Gaming YouTube , The quality of The TV and the sound is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 4K UHD

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV!!! It has the best picture I’ve ever seen on a TV. Plus, the remote is easy to use. I’m delighted with this purchase. I wish all my TV's were this good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung - 50” Class DU7200 Series Crystal UHD 4K Smart Tizen TV is very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crystal Clear display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. I can control it from my phone. The visuals are sharp and crispy. The sound is perfect. I purchased the same TV in a larger size for the living room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Quality TV at Low Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 50" DU7200 crystal UHD 4K smart Tizen tv is easy to set up and has a very good, clear picture quality. So far,the only negative is low sound quality. I purchased a soundbar to increase the sound volume. However, the low purchase price was a bargain for a 50" tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good Experience - Grest Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to order and it was delivered safely and 1 day early. The TV is exactly what I wanted, the picture is very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV, picture looks good and nice sound. I would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Samsung TV and very good price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung TV it is working great. It is my newest Samsung purchase. The color, sound, pictures are very good. My electrician set up for me. I feel like I am in the movies. I purchased two Samsung TVs this year.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice Samsung tv, love the picture and sound quality and the screen size and it was very easy to install Is just perfect for the room in my house.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, very clear and vibrant. Sound quality is great too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    10 star employee rating !!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture for the price, just needed a new tv for the bedrrom. Though the first tv arrived damaged, you associates at the manahawkin nj location were quick, attentive and helpful to make an exchange and be on my way with in 20 min.

    I would recommend this to a friend