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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 633 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the 50” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024), especially the picture quality, ease of use, and affordable price. Many find the TV easy to set up and appreciate its lightweight design. However, some customers have reported issues with the remote control's functionality after a few months of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 633 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and very user friendly. I recommend this to anyone wanting a new tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old Samsung finally died after 14 years, wanted to get a high quality tv without breaking the bank, did my research and this TV is great for the price. picture is great and I love the samsung TV channels that come with it. great TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this television. Picture and sound quality are fantastic. Only thing I am not in love with it the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant to buy a new smart TV and have to set up the apps under my accounts again but Samsung made it easy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this TV had an old TV flat screen. definitely worth the money amazing picture and quality will definitely be buying more Samsung tvs

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received delivery the same day as ordered. Very good picture and sound. A little challenging initial set up. Excellent value. Will definable purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD QUALITY OVER ALL. WILL BE MOUNTING ON THE WALL SOON.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Affordable TV that is good but could be better.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV looks really clear and sharp. I do not particularly like the remote that was included. It seems pretty cheap and I have to point it directly at the TV to work.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MattW,

      Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV.

      If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    10 star employee rating !!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture for the price, just needed a new tv for the bedrrom. Though the first tv arrived damaged, you associates at the manahawkin nj location were quick, attentive and helpful to make an exchange and be on my way with in 20 min.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    like Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like new tv has a lot of good features new ease remote control pitcher quality is great i have 4 Samsung Tv really like there product

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color and picture is very good quality. The only thing that kept me from giving it a 5 star review is the app navigation. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 50" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV! Very happy with picture quality and the many functions.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best TV we have bought so far. picture is high quality!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    DMH

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install and hook up. The picture quality is very good and sound is good, really enjoyed this product. It was also competitively priced.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, good sound, tv os runs well. No complaints. Amazing for the price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung TV Room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good tv. The picture is really great. My only issue is the sound but I don’t know if it is the tv or the comcast cable box. I have to put the sound higher on certain channels which makes me think it is comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Fabulous TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Samsung TV. All we had to do was plug it in, attach our DISH receiver and the "smart TV" set up everything else. I did have to enter a couple of passwords in order to see some of my Amazon Prime channels.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great addition to my guest bedroom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv! Great picture and even better price! Bought this for a guest bedroom and it’s perfect. Thanks again Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    50" Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good ! Nice picture for everyday viewing. I put a swivel stand on it to make changing viewing angle easy. Happy with it and connected JBL sounbar with subwoofer. Price was good too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gidft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was a Christmas gift for our daughter. Easy set up and she is able to both stream content on the internet plus pickup local channels with her connected antenna. Worth the money.

    I would recommend this to a friend