Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 661 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention the excellent picture quality of the 50” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024), as well as its ease of use and reasonable price. Many find the setup process to be simple, and are surprised by how lightweight the TV is. However, some customers have reported issues with the remote control ceasing to function after a few months of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 661 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    10 star employee rating !!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture for the price, just needed a new tv for the bedrrom. Though the first tv arrived damaged, you associates at the manahawkin nj location were quick, attentive and helpful to make an exchange and be on my way with in 20 min.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung rocks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! The picture is great, and the apps on this TV are a plus. The remote access with my phone always makes things easier.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung need improvement

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the picture is great, that only lasted for a few months, and thats on ALL Samsung televisions I have had. Even the 65 inch I have now, there is a blur that gies across the middle of the screen EVERY TIME there is a rapid movement from a movie or any other program. Will stick to my Sony televisions from now on, I have NEVER had ANY problems with those, no matyer how ling I have owned them

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome smart TV. Reasonably priced and you get all your streaming services and TV needs in one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    For Disability

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is still a lot of things that I don't know. Yet about this tv, but the picture quality is very good. The sound quality is very good. But the remote is just a little too small for me, I have arthritis.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great TV

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old Samsung finally died after 14 years, wanted to get a high quality tv without breaking the bank, did my research and this TV is great for the price. picture is great and I love the samsung TV channels that come with it. great TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My Samsung Smart TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung smart TV! The size (50 in) provides very clear images, even small details. I got more than I expected for a reasonble price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice picture

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how thin it is! The picture is sharp and clear and i like how easy it is to switch from home screen to console since we linked them up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has been my go brand for TV’s and this one is outstanding . Picture is bright and clear. Easy to hookup and navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv purchase

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great, when day of purchase Best Buy helped me load the tv in the vehicle. And got a great deal on it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV, at a great value.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crisp quality, great volume, quick response time. Totally recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My new Tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing. The picture is clear the sound is crisp.. the remote is a little noisier than I would have liked but I love my TV!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the picture is so crystal clear but I hate that the speakers are in the back of the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! It’s my backup/outside TV that I take outside on my back deck to watch football. I keep the feet on the bottom and got a bracket/stand that I can just hang it on when using.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A great tv for the workout room

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv; I had a Samsung tv for around 10 years that just recently started getting really slow, color was going out, etc. I realize the newer OLED tvs are what’s being pushed right now, but the picture on this one is so clear I really don’t feel compelled to spend the money for something just for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great.for gaming

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it for gaming and streaming. Does great recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Affordable TV that is good but could be better.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV looks really clear and sharp. I do not particularly like the remote that was included. It seems pretty cheap and I have to point it directly at the TV to work.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MattW,

      Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV.

      If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally impressed with the ease of setting up. The color is awesome. Ordered matching speaker which was easy to install. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Fabulous TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Samsung TV. All we had to do was plug it in, attach our DISH receiver and the "smart TV" set up everything else. I did have to enter a couple of passwords in order to see some of my Amazon Prime channels.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Good!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received delivery the same day as ordered. Very good picture and sound. A little challenging initial set up. Excellent value. Will definable purchase again.

    I would recommend this to a friend