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Customer Ratings & Reviews

  • SAMSUNG 3 24 19 a I0 D Crystal UHD NC
  • SAMSUNG Crystal UHD
  • SAMSUNG 19 I 24 0 3 Crystal UHD
  • Alt View 13. Samsung - 50” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) - Titan Gray.
  • Alt View 14. Samsung - 50” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) - Titan Gray.
  • The text on the image reads: "u8- + SVO.SA HOM HOMIE 1 SARC HDMI 2 HDMIK 1 LAN ANT B Images are simulated and for illustration purposes only."
  • The image features a Samsung 50" DU7200 Crystal UHD 4K television, which is displayed in a box. The box contains the TV, power cable, user manual, and a remote controller with batteries. The dimensions of the TV without the stand are 44.1 x 25.5 x 2.4 inches, while the dimensions with the stand are 44.1 x 27.3 x 9.3 inches. The distance between the two ends of the stand is 29.6 inches. The TV is a 4K display, offering a high-quality viewing experience.
  • PurColor See a wider spectrum of colors than traditional RGB models.
  • The largest text reads "4K Upscaling," which is related to the image's content. The following text is "Get a clear 4K picture even if your content wasn't filmed in 4K." This text is also related to the image's content, as it describes the 4K upscaling feature that enhances the picture quality of non-4K content.
  • The image features a man riding a dirt bike on a dirt track, with a blurry background. The focus of the image is on the rider and the motorcycle, which is captured in motion. The image is described as a "Motion Xcelerator" and is advertised as providing an "Experience clear motion and improved clarity."
  • The image features a cityscape with tall buildings and a bridge. The scene is captured at night, with the lights from the buildings and streetlights illuminating the area. The image is described as having a "Mega Contrast" effect applied to it, which automatically adjusts the brightness and contrast to enhance the overall visual quality of the image.
  • The image features a beautiful scene of a cliff overlooking the ocean, with a sunset in the background. The text on the image reads, "Take in an impressive spectrum of colors and fine details, even in dark scenes." This suggests that the image is promoting a high-definition display, such as an HDR television, which can provide an enhanced viewing experience by offering vibrant colors and sharp details, even in low-light conditions.
  • The image features a Samsung advertisement with a list of five reasons why their TVs are awesome. The reasons are presented in a visually appealing manner, with each reason displayed in a separate box. The boxes are arranged in a row, and they are labeled with the corresponding reason. The advertisement emphasizes the benefits of Samsung TVs, such as upscaling, endless content, connectivity, 4K, AI, and more. The image effectively showcases the advantages of choosing Samsung TVs and encourages potential customers to consider these features when making a purchase decision.
  • Q-Symphony Pair a Samsung TV with a Samsung Soundbar to unlock a new level of powerful audio.
  • Samsung Crystal UHD DU7200 Features Video video 1 minutes 03 seconds
  • Keep Your New TV Damage-Free video 0 minutes 47 seconds
  • Safely Unbox Your Samsung TV video 3 minutes 00 seconds

Samsung - 50” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)

Model:
UN50DU7200FXZA
SKU:
6576368

Customer reviews

Rating 4.6 out of 5 stars with 659 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention the excellent picture quality of the 50” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024), as well as its ease of use and reasonable price. Many find the setup process to be simple, and are surprised by how lightweight the TV is. However, some customers have reported issues with the remote control ceasing to function after a few months of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 659 reviews
  • Pros mentioned:
    Picture quality

    Samsung 50” tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality tv I use it to watch ad play video games

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with this TV, it has great picture and sound. The remote set up was easy as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Nice Television!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Awesome picture quality. Bought it online and easy pick up at the store!

    I would recommend this to a friend

  • Amazing Samsung TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Smart TV. Love the fact that it has the internet on it. Has all the features you need or want in a Smart Tv. Great TV Samsung.. not the biggest fan of the remote style but nothing to complain about.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality amazing. Install easy. Always have selected samsung

    I would recommend this to a friend

  • Great Upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 12 year old Samsung TV that needed to be upgraded for the longest time. Definitely happy with this choice for my movie and gaming needs. Will buy a Q series speaker next time.

    I would recommend this to a friend

  • Really good tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good tv. The price is perfect . One more thing is a Bluetooth tv which is really nice!

    I would recommend this to a friend

  • Very impressed with the service.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young lady who helped me in the TV department was very knowledgeable very courteous and kind. Her knowledgeable made it easy for me to purchase the TV.

    I would recommend this to a friend

  • Buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery .smooth and reliable services, online order simple to do

    I would recommend this to a friend

  • PERFECT SAMSUNG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, perfect quality for a perfect price Totally satisfied

    I would recommend this to a friend

  • SAMSUNG_50" Crystal UHD mdel

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Marvin was polite and efficient. His communication skills were on point. The TV works great, everything was in order. KUDOS to Best Buy and its Team

    I would recommend this to a friend

  • Newday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv just the right size for my bedroom. Just retired

    I would recommend this to a friend

  • I loved this tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the Samsung TV always surprises me.

    I would recommend this to a friend

  • Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good but some settinhs are hard to find :/

    I would recommend this to a friend

  • Samsung TV are the Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Samsung TV exually it replaces my old one i had before, the same just older Model

    I would recommend this to a friend

  • Great TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy this purchase. Placed in my back porch for enjoyment.

    I would recommend this to a friend

  • Less quality at home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the picture isn't the same as in the store. The manager explained that the TV in the store has a 4g player making the picture so much better than it is at home. So disappointed

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BonnieS,

      Thank you for sharing your thoughts on the picture quality of your DU7200 TV. I have a few recommendations that may improve your visual experience:

      Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:

      1) Standard: Default mode suitable for general viewing environments.
      2) Natural: Reduces eye strain for a comfortable viewing experience.
      3) Movie: Most suitable for watching TV or movies in a dark room.
      4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
      5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.

      You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.

      If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Upgraded to 4K

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the TV is working great. I was concerned about it being 4K but so far everything is fine.

    I would recommend this to a friend

  • Great TV, bad customer service.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was amazing, had the older version and just wanted a simple upgrade. The customer service on the other hand was to be frowned upon. Once he finished his sales pitch and I didnt bite, his complete attitude changed and became snarky only to get me out of the way quickly. Overall great TV, poor sales team.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi IvanicJr,

      We appreciate your purchase and feedback on your in-store sales experience. Please know we are always happy to assist you with any questions you may have. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Not good at all

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good sometimes. Bought it for our bedroom and half the time the controls for picture doesn't work and to get Amazon to work, we kept having to unplug to reset it. Samsung tvs are the worst. And its been less than 10 months since we got it

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Excellentvalue,

      Thank you for sharing your experience with us. For optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU7200 TV. You can check this by going to Home > Menu > Settings > Support > Software Update.

      You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care.


      If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

Page 3, Showing 41-60 of 659 reviews
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