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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 626 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the 50” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024), especially the picture quality, ease of use, and affordable price. Many find the TV easy to set up and appreciate its lightweight design. However, some customers have reported issues with the remote control's functionality after a few months of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 626 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Flat screen

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about the picture quality and size it was perfect for my room and it automatically connects to my Playstation whenever I turn on the system.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung hands down top dawg

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had Vizio TVs TLC TVs high sense TVs and they all are trash compared to Samsung if you’re looking for a good solid TV the Samsung TV is the one that you want. It’s gonna give you the picture quality the sound quality just overall build quality as far superior to that of any of their competitors so look no further I would buy Samsung even if it costed a little more it’s well worth the extra apps, the build quality and the support that you can get from Samsung. Excellent job Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good TV. It has a really good picture frame, picture Quality Brightness and sound Quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Samsung 55"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great t.v.! Highly recommend it. Great picture. No buttons remote!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No surprises - this is my third Samsung TV and I like all of them. Good quality x price, nice design, easy set up and good picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Great picture for a bedroom tv. Smart tv features are easy to manage.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, the colors looks pretty well. Also, for playing video games the tv performs good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding color, graphics, everything is clear and bright.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Samsung 50"

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great sound and picture. Turns on and off quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, easy to install on the wall, not too heavy, and setup with cable box was easy excellent picture quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    D. & M. Petty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our old set, with another of the same model. Our old set worked very well for several years. without a problem. The old unit started to get a bit of distortion, so we replaced it with another of the same model. Your people delivered & installed the new one, quickly, without problems, in a very professional way. The new one replaced the old one, and we are continuing too enjoy the GREAT ENTERMENT, as before. NO PROBLEMS; ALL DOING WELL; NO PROBLEMS THROUGH THE WHOLE EXCHANGE. We also have a 60" Samsung, that has a GREAT PICTURE, after 4 years. (+/-) All is WELL; & when it needs replaced, WE WILL DO SO WITH SAMSUNG.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice Picture, cats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like Samsung. The image quality is great. Although we did tape the feet down w/ our cats in mind. Also left the plastic on the screen the picture is still fine.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    TV Replacement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far excellent picture and color. Great price on this. This is second one I have purchased from Best Buy in a couple of weeks. Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Samsung always a good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV to hang on a wall in smaller (12x14) spare bedroom. Samsung makes some of the best TV's for color balance and motion. This TV is great for it's price point. Way better value for what you get in quality than cheaper less expensive brands. Speakers/Volume are average. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is lightweight, nice colors. Easy to set up. Loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Old Timer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Hate the remote. Feels really cheap and not user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with my purchase, Ive always bought Samsung. Never any problems, with this tv you get excellent picture & great sound quality!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Its not bad but that smarthubbneeds an overhaul

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok. The picture is decent. The starup hub SUCKS though. It's a clunky layout and everything is just thrown into it and it's disorganized. Like scrolling through a startup streaming service. When I turn my TV back on it plays whatever app it was on last whether I turn that open off or on. This is extremely annoying because it'll turn my PS5 on and change to game mode and sometimes that won't even be the last thing I was doing in the tv. The controller is really basic and there's no mic to speak commands to even though the options are in the tv settings. Also the connection between the TV and the controller, regardless of it's new batteries or not and it lags on every selection. Really disappointing as I expected more from Samsung but it's a cheap TV so I guess get what you paid for

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Tess,

      Thank you for choosing the DU7200 TV and for your review. You can choose what your TV does when you turn it on by going to Settings > All Settings> General > Smart Features.

      If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding TV for Modern Streaming & OTA Use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for my home office and it works wonderfully. The television picture is sharp and it works well with my network. Great TV!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are a Samsung household. We replaced our old Samaung 50 in with this one. The picture is good. It's easy to use. It cane wirh a different remote but the goid news was our old remove, although bigger, worked on it as well. The tv was for our bedroom. Goid product good orice.

    I would recommend this to a friend
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