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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 627 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the 50” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024), especially the picture quality, ease of use, and affordable price. Many find the TV easy to set up and appreciate its lightweight design. However, some customers have reported issues with the remote control's functionality after a few months of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 627 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are a Samsung household. We replaced our old Samaung 50 in with this one. The picture is good. It's easy to use. It cane wirh a different remote but the goid news was our old remove, although bigger, worked on it as well. The tv was for our bedroom. Goid product good orice.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding TV for Modern Streaming & OTA Use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for my home office and it works wonderfully. The television picture is sharp and it works well with my network. Great TV!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Loving my new TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. So easy to set up and use. Great picture and well... Great Price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very good TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV for my home office. Struck by clarity of the picture, lighting, colors are brilliant.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great. The price is great. Just wish it was the 100 in haha

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Samsung quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really can't go wrong with the a Samsung unit, they always seem to come through with an excellent picture quality and easy setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! It’s my backup/outside TV that I take outside on my back deck to watch football. I keep the feet on the bottom and got a bracket/stand that I can just hang it on when using.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony 50 with Audio Out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice picture Easy setup Had Audio out so it hooked up with my Amp for home theatre

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality, user-friendly, good size remote control with voice option. Sound quality not bad but we prefer addition of a sound bar for that movie theater vibe. Overall it is a nice tv and a good value!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to order, easy to pick-up, easy to set up. Win all around

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the size, not too big. I can watch WNBA on it using AirPlay from my iPhone without having to resubscribe through Prime Video or another platform. Samsung TV provides many channels, including many old classic TV shows. The menu of these shows are organized by categories like Home and Food, Motor Sports, News, etc so the are easy to find and get to. My last TV, a TCL, did not last two years. I am keeping my fingers crossed that this SamSung will at least last twice as long.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased 2/9/25

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. A little laggy on start up and the colors not as good as our more expansive samsung but the lag and lower picture quality is to be expected with a more budget line model. Set up did glitch out and wouldnt proceed at one point but turning it off and on fixed it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV, it’s easy to set up and it’s easy to use. Clarity is amazing, images are so vivid!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Best tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv. Amazing color and size. Easy setup and assembly

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Nice Picture / Bad for streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture. Horrible remote with big time lag at times. Need to reset tv often to get streaming sites to work

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Wisco,

      We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU7200 TV. You can check this by going to Home > Menu > Settings > Support > Software Update.

      You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care.

      If you do have the latest firmware, then you can next try a cold boot. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.

      If you need help finding these Settings, please do not hesitate to reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent television for the value. The picture is crisp and clear, and while we use a sound bar, the audio is really nice if you don’t have a bar. Trust me, you won’t be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV, picture looks good and nice sound. I would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung never disappoints!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gppd Choice...works ery well..color and sound are perfect...good value for the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Crystal TV-50 inch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV. Great picture but the sound is not good. It’s under the TV so it’s not coming to the fore front. I’ve tried changing the setting, but still seem to have it on 65 to hear it. I finally bought a soundbar and that works better.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stll trying to figure out how to use some functions Clear picture, great color and sound

    I would recommend this to a friend
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