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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 244 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the 50” Class DU8000 Series Crystal UHD Smart Tizen TV (2024) for its excellent picture quality and ease of setup. Many appreciate its perfect size, lightweight design, and sleek appearance. The TV's brightness and reliable connectivity also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 244 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Now All My Stuff is Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and ease of operation although it doesn't to me have the overall feel of a samsung product. Major con, and i did see it mentioned in other reviews-it drops Hulu. It might drop other apps too, as I've read,but my experience is with Hulu. After a varied amount of watching time an error message pops up says having a problem airing this, suggests turn on/off. Doesn't take that, just go in and out. But annoying. I would like to have more actual control over color and picture settings than the "choose a filter/setting" feature. Best Buy's part in all this was great, no complaints.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi LiveAlive,

      Thank you for sharing your experience with the DU8000 TV having issues with the Hulu+ app. Please try the troubleshooting steps below.

      First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. I recommend enabling auto-updates to ensure you do not miss any Firmware Updates. Go to Settings> Support> Software Update> then select Auto Update.

      Regarding the picture quality, in addition to the several picture modes on your TV, you may also want to try adjusting additional picture settings if your picture is not to your liking.

      You can go to Home > Settings > All Settings> Picture > Expert Settings and configure the TV settings to your taste with functions such as Brightness, Contrast, Sharpness, Color, Tint (G/R), and many more.

      If you’d like more help with settings, we are always happy to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a refrigerator, the picture is satisfactory, the sound is suspicious, but it connects to the phone so quickly that I don’t even understand how it happens.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture easy set up. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, resolution, sound, size and picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Weight

    Rated 4 out of 5 stars

    Very nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV, with a great picture. Easy to install legs and extremely light. Sound that all that great, but will get a soundbar. Thanks, Samsung!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time for an upgrade so I applied for the credit card and got approved instantly so I thought go big or go home and what better way to then buy a TV. Great quality and pictures and loved all the apps provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV - Outstanding, Delivery - Poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV is outstanding, however, the path to getting it was horrible. The system needs attention. It took 6 appointments to finally get the TV delivered. The third party called to cancel twice and there was no communication for 3 other appointments, just no shows . When the TV finally arrived, it came from the Connecticut warehouse 2 1/2 hours away instead of the Albany warehouse ,1 hour away…..why? I ordered for the TV to be delivered and set up. I was never told that it was 2 separate appointments so I canceled the set up appointment. I spoke with 3 very nice and helpful representatives during this chaos, but they couldn’t get to the bottom of why the third party was not showing up. You really need to take another look at your delivery system with attention to communication. Even your representatives that I spoke with could not reach the third parties. Again, I am very pleased with the TV - it’s great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It was super easy to set up. The quality is also pretty good for the price. It was a nice upgrade from the previous TV that I had.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Updated purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV to update from my Samsung that I have had for years. It still worked great but could not support some of the new streaming channels. I purchased this one and just love it. It's a good size for my living room and the picture quality is great. I will always buy Samsung products.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Brand

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV for my elderly mother and she loves the pictures and features if she her choice she would have wanted a better remote easy to use for the elderly .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality and price in one

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an awesome tv for a good price, quality and the adjustable settings set this tv apart from others.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv for a regular room, if is 10x10 this is what you need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No mounting brakets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase this TV it doesn't come with any mounting brakets. I wanted to mount using my existing console and brakets but the holes in back of TV are different size than what I had. I think because I had a fire TV and going to this TV is why the threads are different. So just for info this TV does not come with any brakets for wall or console mount it doesn't even come with correct size braket bolts. It would have been nice if it came with at least the correct braket bolts for back of TV. So if you purchase this it only comes with stands, no other mounting options.Other than that so far so good.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Rosskale2,

      Thank you for purchasing the Samsung DU8000 TV. We appreciate you sharing your feedback regarding the wall mount adapters that were not included with your TV.

      Please understand that we do not include wall mount screws or adapters because not every wall will require the same type of hardware. Each customer’s mounting situation can be very different, requiring specific hardware to ensure the best, most secure fit. A generic hardware type included in the box might be inappropriate for a customer’s wall; the result could be the customer inadvertently mounting their TV insecurely.

      For further assistance, please contact Samsung TV Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung DU8000

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th Samsung TV. All have had excellent picture quality. Having all the features that I have gotten used to using. Using it in my bedroom. So the size is pleasant. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clear picture. The prices are also more feasible than they use to be for quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv and great picture and easy to use and set up

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Price Performance is outstanding!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this model demonstrates excellent color and resolution. The only negative is the sound quality but in reality that’s not a fair statement because we’re accustomed to a high quality sound system We added a FireStick to add additional features and options. Samsung continues to produce high quality products.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a great picture and good sound. I really enjoy the variety of modes you can select depending on rather you are gaming or watching movies. You also can’t beat the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr. & Mrs. Thomas Perry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought an open box tv. We like it and the price of it. We have to get used to the small remote control. It is the right size and does all that a larger one does, though. We would have liked it even better if the user manual had been in the box. Granted it is online and can be found. Being senior citizens, we like a paper copy. It was easy to set up in a cabinet. We are well pleased with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Brightness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, good brightness, good quality and features.

    I would recommend this to a friend
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